BT 3200 SMS manual Telephone problems Possible cause, Solution

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Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678

Telephone problems

Possible cause

Solution

Cannot adjust an option in the base station.

Someone else might be making changes via another handset?

Try again when the other handset user has finished.

SMS messages cannot be sent and screen displays unable to send.

The base station power supply or telephone line cord might not be properly connected.

Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket.

There might be a fault on the line.

You might have deleted the server number in error.

Check your telephone line is working properly.

Call the Synergy SMS Helpline for assistance on 0906 302 0069 (calls are charged at 50p per minute open from 9am to 5:30pm Mon–Fri).

Your SMS memory might be full.

More than one SMS product plugged into the line.

Delete unwanted text messages, see your Using SMS guide.

Remove other products.

HELP

Customer Helpline

If you are still experiencing difficulty,call the Synergy Helpline on 08706 058 047.

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Contents BT Synergy 3200 SMS Page Handset At a glance29 Jun 1025 BaseQuick Guide Information for the handset settings Menu Structure DD/MM HH/MM Menu Structure This guide Using the telephoneDect IntroductionOne telephone line cord One belt clip Unpacking your Synergy 3200 SMSFor your records Cleaning Safety informationGeneral EnvironmentalInstall the batteries Setting upConnect the power supply to the base Use it Battery low warningFit the belt clip onto the back of the handset if required Connect the telephone line cord to the base stationMaking and receiving calls Using the telephoneYou reach Handset Menu HandsfreeRedial Name and number Phonebook SecrecyReach Ed. Phonebook Add EntryHold the UP button until a To enter a pause in a stored numberTo dial a number from Phonebook PhonebookReach Ed. Phonebook To edit Phonebook names and numbersReach Edit Entry To delete a Phonebook name and numberBabycall Paging handsetsBaby call Off Room monitor modeMonitor mode Time and date Handset settings button To Keypad Lock and pressSelect On Press the UP button to selectOut of Range Key Press, Low Battery orTo Handset Menu and press Use the Down button to scroll To name a handsetScroll to Handset Name Name already setTo adjust the base ringer volume Base settingsUse the Down button to Scroll to Setup and pressScroll to PIN Code and press Show NEW Code?Default settings are Earpiece volume Scroll to Default and pressDisplay will flash Base 1 Then SynergyCaller Display Caller Display and Call WaitingCaller information not available 0800 800Calls list Call Waiting When the number you wantTo delete To delete is displayed, pressAt the base To register a handset to the baseAt the handset Press the UP or Down buttonTo de-register a handset from the base Handset is registeredHandset Shows Confirm?To register a handset to a different make of base station Setting 0000 and pressTo see the base station identity NumberTransferring calls Internal callsTo make an internal call to another handset Until Internal Call isDuring a call with an external Three-way conversationCaller Press the buttonSelect On or Off To switch ring priority setting on/offRing Priority and press Replacing the handset batteries HelpNo display appears Telephone problems Possible cause SolutionSolution Telephone problems Possible causeGeneral information GuaranteeSwitchboard external line access code Switchboard compatibilityTechnical information RecallTo Pabx Setup To SetupTo Pabx Display shows PIN Code?Index REN Ringer Equivalence Number TTE Offices worldwide