Avaya 9620 manual About Bridged Calls

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Putting a conference call on hold

Putting a conference call on hold

1.Press Hold during a conference call.

Note:

When you put a conference call on hold, the other parties can still talk to each other.

2.Press Resume or OK to resume the conference call.

Muting a person on a conference call

You can silence a person on a conference call using the Silence softkey. The individual muting feature is not available on all systems. If you do not see Silence when you choose a person, you cannot mute that person.

1.From the Phone screen, press More > Details during a conference call.

2.Select the person you want to mute.

3.Press Silence.

4.Press Silence again to take the person off mute.

Dropping the last person from a conference call

1.From the Phone screen, select your active call.

2.Press Drop.

Dropping a person from a conference call

This feature is not available on all systems. If you do not see Drop when you choose a person, you cannot drop that person.

1.From the Phone screen, select your active call.

2.Press More then Details.

3.Select the person you want to drop.

4.Press Drop.

About Bridged Calls

Your phone may show one or more bridged lines on the display screen in addition to your own lines. A bridged line typically belongs to someone else, but bridging allows you to see if that line is in use, answer calls on that line, or join a call in progress on that line from your telephone. You can also make outgoing calls on a bridged line when it is not in use.

Answering a call on a bridged line

1.Select the bridged call that you want to answer.

Note:

The Aux button label of the bridged line with the incoming call is highlighted and the Aux button LED flashes to help you identify which bridged line is ringing. The ringing line will be selected automatically if there are no other active calls. If you are on another call when a call comes in to a bridged line, you have to select the ringing line (just like for an incoming call to a primary line).

2.Press Answer or press the flashing Aux button.

18 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide

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Contents Issue 3 January Contents Introduction to the 9620 IP Telephone About Contacts Overview Introduction to the 9620 IP TelephoneAbout Scrolling and Navigation IP Telephone Button/Feature DescriptionsAbout Options & Settings About the Avaya MenuAbout Your Telephone Stand Setting Go To Phone Screen on Calling Setting Go To Phone Screen on RingingPress Avaya Menu Adjusting the brightness or contrast of the display Setting redial optionsConfiguring call timers Configuring visual alertsChanging the ring pattern Turning error tones on or offTurning button click sounds on and off Turning large text on or offAbout the Browser About the Features menuAccessing your browser Accessing the Features menuCalling a person from the directory Answering a CallSending an incoming call directly to voicemail Ignoring an incoming callMaking a Call About Forwarding Calls Muting a CallPutting a Call on Hold Transferring a CallTurning off call forwarding Setting up a conference callAbout Conference Calls Call ForwardingAbout Bridged Calls Viewing Contacts details About ContactsJoining a call on a bridged line Making an outgoing call on a bridged lineViewing the call log About the Call LogEditing a contact Deleting a contactClearing all entries from the call log Viewing call log detailsAdding an entry from the call log to your Contacts list Removing an entry from the call logLogging in to your telephone Getting Your MessagesAbout logging in to your telephone Logging into your voicemail