Call Pickup, Leave Word Calling

Call Pickup

The Call Pickup feature lets you answer a call at your telephone for another extension in your pickup group.

Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your system manager.

To answer a call placed to a member of your pickup group when your telephone is idle

1. Press Feature (while off-hook), then the dial pad key on which the Call Pickup feature is administered

OR, dial the Call Pickup access code (while off-hook).

You are connected to the ringing call.

To pick up a call when you are already active on another call

Note: Depending on how your system is administered, you may not be able to use this procedure on your telephone. See your system manager for more details.

1. Press Hold .

Present call is put on hold and the red light next to Hold blinks.

2.Press Feature , then the dial pad key on which the Call Pickup feature is administered

OR, dial the Call Pickup access code.

Called telephone stops ringing and you are connected to the ringing call.

Note: To return to the held call after completing the call you have picked up, press and then release the switchhook.

Leave Word Calling

The Leave Word Calling (LWC) feature leaves a message for another extension to call you back. The called party will be able to dial message service (for example, an attendant, AUDIX®or other voice mail system, a covering user, etc.) to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called.

To leave a message after dialing an extension (when your call is not answered, you hear a coverage or busy tone, or you have been put on hold)

1. Press Feature , then the dial pad key on which the Leave Word Calling

feature is administered.

[confirmation tone]

Message light goes on at the called telephone (if so equipped).