Avaya User Guide for Telephone Models: 6402 and 6402D

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Test

The Test feature allows you to test the lights on your telephone and the display, if the telephone has one.

To test the lights and display on the telephone

1. While on-hook, press and hold down Trnsfr .

The lights go on steadily, and, if your telephone has a display, all the display segments fill in.

2. To end test, release Trnsfr .

Lights return to normal operation.

Note: If the display or the lights do not respond during the test, notify your system manager.

Transfer

The Transfer feature allows you to transfer a call from your telephone to another extension or outside number.

To send the present call to another extension

1.Press Trnsfr .

2.Dial the number to which the call is to be transferred.

3.Remain on the line and announce the call. (If the line is busy or if there is no answer, you can return to the held call by pressing and then releasing the switchhook.)

4.

Press Trnsfr again to complete the transfer.

5.

Hang up.

Note: If your telephone is connected to DEFINITY Release 6.3.2 or a later release, your administrator may have chosen Transfer-on-Hang-up. In this case, you can transfer a call by pressing Trnsfr , dialing the number to which the call is to be transferred, and then hanging up.

To cancel an attempted transfer, press and release the switchhook or press Feature and then the dial pad key on which the Drop feature is administered.

Getting Messages

Message

Your Message light goes on when a caller has left a message for you.

For directions on retrieving your messages, see your system manager.

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Contents N t e n t s Hearing AID Compatibility Important User Safety Instructions Service 6402D Telephone 6402 and 6402D TelephonesHeadpieces HeadsetsCall-Handling Features ConferenceHold Speaker Listen-Only RedialTo redial the last number that you dialed To change from the speaker to the handsetTest Getting MessagesTransfer MessageHow to Access a Voice Feature on the 6402 and 6402D Selected Voice FeaturesSelecting a Personalized Ring Select RingDial Pad Feature Administered Key On that Key To program/reprogram an AD entry on your Feature DirectoryAbbreviated Dialing AD To place an AD call from your Feature Directory To place a call using an AD list button or codeTo program or reprogram a Personal List item Call Forwarding All Calls To cancel Call ForwardingCall Park To return to a call parked at your extensionLeave Word Calling Call PickupTo cancel Send All Calls To cancel a Leave Word Calling messageSend All Calls WhisperDate, Time, and Timer on the 6402D Display Using the Display on the 6402DDesktop Installation InstallationRemoving, Rotating, and Replacing the Handset Retainer Wall InstallationRemoving the Desktop Stand Placing the Telephone on the Wall Jack Mounting Studs Removing the Tray from the Base of the Telephone Removing the Telephone TrayRemoving and Reinstalling the Telephone Number Card Cover Installing the Telephone Number CardRinging Tones Tones and Their MeaningFeedback Tones Rings MeaningLine and Feature Button Lights Line and Feature Button LightsLight Meaning