Avaya 6402D manual Call-Handling Features, Conference, Hold

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Note: The privacy of the Whisper Page announcement cannot be guaranteed when telephones have modular base units other than the M10L-8400 plugged into the Handset jack. The M10L-8400 (Comcode: 407639715; PEC: 3122-022) is the only modular base unit that should be used for the 6400 Series terminals. For more information, see the instructions for the Whisper Page feature in the Voice Features section.

Call-Handling Features

Conference

The Conference feature allows you to conference up to six parties (including yourself) on a call.

To add another party to a call (for a total of six parties)

1.Press Conf .

2.Dial the number of the new party and wait for an answer.

3.

When you want to add the new person, press Conf again.

4.

Repeat Steps 1 through 3 for additional conference connections.

To add a call you have put on hold to another call you are connected to

1.Press Conf .

2.Press and then release the switchhook.

3.Press Conf again.

Hold

The Hold feature puts a call on hold until you can return to it.

To keep a call on hold while you answer another call or perform another task

1. Press Hold .

To answer a new call while active on another

1.Press Hold .

2.To be connected to the incoming call, press and then release the switchhook.

To return to the held call

1. Press and then release the switchhook again.

Note: If your telephone is connected to DEFINITY Release 7.1 or a later release and if there is only one call on hold at your telephone, you can transfer the call or initiate a conference call by pressing Trnsfr or

Conf without first returning to the held call.

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Contents N t e n t s Hearing AID Compatibility Important User Safety Instructions Service 6402D Telephone 6402 and 6402D TelephonesHeadpieces HeadsetsConference Call-Handling FeaturesHold To change from the speaker to the handset RedialSpeaker Listen-Only To redial the last number that you dialedMessage Getting MessagesTest TransferSelect Ring Selected Voice FeaturesHow to Access a Voice Feature on the 6402 and 6402D Selecting a Personalized RingTo program/reprogram an AD entry on your Feature Directory Dial Pad Feature Administered Key On that KeyAbbreviated Dialing AD To place a call using an AD list button or code To place an AD call from your Feature DirectoryTo program or reprogram a Personal List item To return to a call parked at your extension To cancel Call ForwardingCall Forwarding All Calls Call ParkLeave Word Calling Call PickupWhisper To cancel a Leave Word Calling messageTo cancel Send All Calls Send All CallsDate, Time, and Timer on the 6402D Display Using the Display on the 6402DDesktop Installation InstallationRemoving, Rotating, and Replacing the Handset Retainer Wall InstallationRemoving the Desktop Stand Placing the Telephone on the Wall Jack Mounting Studs Removing the Tray from the Base of the Telephone Removing the Telephone TrayRemoving and Reinstalling the Telephone Number Card Cover Installing the Telephone Number CardRings Meaning Tones and Their MeaningRinging Tones Feedback TonesLine and Feature Button Lights Line and Feature Button LightsLight Meaning