Appendix
Troubleshooting
My cordless handset does not ring when I receive a call.
•Make sure that the ringer is turned on. Refer to the section(s) on ringer selection in this user’s manual.
•Make sure the telephone line cord is plugged securely into the tele- phone base and the telephone jack. Make sure the power cord is securely plugged in.
•The cordless handset may be too far from the telephone base.
•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its char- ger when not in use.
•You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other telephones.
•The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.
•If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).
•Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).
•Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away as possible from electronic devices wireless routers, radios, radio towers, pager tow- ers, cellular telephones, intercoms, room monitors, televisions, per- sonal computers, kitchen appliances and other cordless telephones.
•Your line cord might be malfunctioning. Try installing a new line cord.
My calls fade in and out while I am using my cordless handset.
•Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from the follow- ing electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cord- less telephones.
•Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the micro- wave oven is operating. Do not install this telephone in the same out- let or near the microwave oven.
•If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem,
•Relocate your telephone base to a higher location. It will have better reception when installed in a high area.
•If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply.)
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