Alcatel Carrier Internetworking Solutions One Touch 531 Trouble shooting, Problem, Tion, Unlock

Page 65

Trouble shooting

Problem

Possible cause and solu-

 

 

 

tion

 

 

 

 

 

 

 

 

Phone does

Check that the

battery is

fully charged and correctly

not switch on

connected to the phone.

 

 

 

There may be no mains

 

supply. Try a different elec-

No flashing

trical socket.

 

 

 

The AC/DC charger may be

battery icon

faulty. Return to your deal-

while charg-

er and

 

try

substitution

ing

with another Alcatel adap-

 

 

tor. If faulty contact your

 

dealer.

 

 

 

 

 

 

 

 

Cell broadcast is perma-

 

nently on, using more bat-

 

tery power.

 

 

 

 

Phone is in a poor signal

Short stand

area and therefore always

on full power.

 

 

 

by and talk

 

 

 

Incorrect charging and dis-

times

charging.

Always charge

 

 

and discharge your battery

 

fully.

 

 

 

 

 

 

 

The battery is wearing out.

 

Replace the battery.

 

 

 

 

 

Keypad lock is on (

ap-

Impossible to

pears).

Press

Unlock

dial numbers

and

 

to turn the keypad

 

lock off.

 

 

 

 

 

 

 

Check at least one signal

 

strength

bar

(

) is

dis-

 

played. Try a stronger sig-

 

nal strength area.

 

 

If no network name is dis-

Impossible to

played,

check

registration

make or re-

and

area

coverage

with

your

service/network

pro-

ceive a call

vider and check the SIM is

 

 

correctly inserted.

 

 

Call barring option is on.

 

Deactivate it (see page 39).

 

Call cost limit is reached

 

(see page 29).

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible cause and so-

lution

 

 

 

 

 

Stored tele-

Fixed Dialled

Number

or

phone num-

Call Barring

features

are

bers cannot

activated. Deactivate fea-

be recalled

ture. (see pages 39).

 

 

 

 

The mobile is

Display contrast

is down

on but noth-

too low. Reset

contrast

ing is dis-

(see page 34).

 

 

played.

 

 

 

 

 

 

 

 

 

May indicate a charge or

Battery icon

battery problem. Discon-

not flash-

nect the charger. Recon-

ing 1-2-3-4-5

nect and try again.

 

during charg-

May also indicate the bat-

ing

tery is full and does not

 

need more charging.

 

 

 

 

There is not enough mem-

 

ory to store another SMS

Flashing

message. You must delete

one or more of the exist-

 

 

ing stored messages (see

 

page 20).

 

 

 

 

 

 

Function no longer availa-

(......)

ble in the SIM or was sub-

scription

dependent.

softkey

Reprogram

the

softkey

 

 

(see page 12).

 

 

 

 

 

 

 

65

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Contents Products without prior notice EnglishTable of contents Downloading logos from WAP web sites or Advanced Settings onStoring the connection Radio waves IntroductionTraffic Safety Safety and PrecautionsIntroduction Conditions of useChargers BatteryProtection against theft Security codesDisposing of waste packaging Call barring password 4 digitsEmergency calls Phonelock code 4 digitsInformation This GuideKeypad lock. It indicates keypad lock is on Can be reached by pressingBasic Operations Preparing the phone for operationGetting Started For the first time may be displayedPressing any key allows return to an active screen Selecting OKVibrate, Vibrate & ring, Vi- brate then ring Network Services Network servicesSIM application tool kit SDN numbers stored in the SIM cardStoring names and telephone numbers Phone BookPhone names card SIM names cardPhone Book Editing a Phonebook or a SIM name cardStoring a received number Recording a Voice dialling pat- ternCreating a group of cards Free space in the phone- bookViewing and calling phone- book numbers Own numbers display My CardBook Select Send by SMSVoice dialling Fixed dialling numbers FDNSelect Voice dialling Select Delete all Messages Description Default Select Settings Select Sending profilesPreparing the phone to send SMS messages Entering textSelect Write new Correct mistakes by a short press on ClearExample Editing a text model Creating Text modelsClear Press and select Mes- sages Select Write newOutbox and SIM folders Emitted messages SignatureTo send SMS from the Menu Press . Select Messages Select Send, Store & send or StoreBroadcast cell broadcast CB messages Storage consumptionMessages Status request Entering a message type in the selection list Activating / deactivating the broadcast serviceReading broadcast messages Activating/Deactivating the alert toneCalls & Times Call timersCalls & Times Calls logBalance information subscrip- tion dependent Call timer resetReminder Call duration Call costs managementShow costs Setting the credit limit sub- scription dependentCall costs resetting all costs to zero Tones SettingsKey Action SettingsPlay Select Composed melodies Select StatisticsSelect Ring, Keys, Conver- sation or Alarm Volume adjustmentsGraphic themes RampingKeypad lock Phone settingsVoice mail Display contrast Backlight settingAny key answer Speed diallingAuto Switch On/Off GSM ServicesDefault settings Diverting incoming callsCall waiting Select GSM Services Select Receiving caller ID Mode of operationSelect GSM Services Select Sending my ID Select My settings Select GSM Services Select Sending my IDNetwork automatic search Selecting automatic search Security featuresCall barring Phone lock codePIN2 code PIN codePUK code PUK2 codeWIM Manager Call barring passwordCertificates Select Security Select WIM Manager To view tickets Press . Select SettingsDiary Office ToolsOffice Tools CalendarSelect Month view Select Week viewActions Purpose Tasks list Alarm notificationStatistics Data exchangePictures viewer Pictures BrowserVcf VcsVoice memo ToolsOffice Select Voice memo Select Play back CalculatorSelect Calculator 144 x 12 =World clock Clock settingCurrency converter Select Off Alarm clockSelect Alarm clock Connectivity Infrared portConnection manager Inbox Resetting the connection countersStatistics Viewing the connection detailsGames GamesRayman Bowling and Rayman Garden Fusio GamesStoring the connection set- tings Details in standard modeTo enter and store the profile details via the Assistant To enter and store the profileGetting to the Options menu while online Internet/WAPStarting a WAP session Selecting a preferred bearer Personalising your connection settingsEnding the online connection Creating bookmarks Using bookmarksOther site Select Settings Select Push preferencesReceiving push messages Set the different parametersMelodies download Advanced Settings on WAP ProfilesCustomising your mobile Setting an image as a logoDownloading images via WAP and the infrared port Logo and WallpaperMobile Setting a wallpaperMelodies download Downloading images via the in- frared portDownloaded melodies InstallCustomising your mobile Expression Meaning GlossaryProblem Trouble shootingProblem Possible cause and so Lution TionError messages Ring volume Low batteryInvalid NumberInternal fault Service notAvailable SIM blockedGuarantee Page Managing SMS messages IndexPhone Index
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