Alcatel Carrier Internetworking Solutions One Touch 531 Service not, Available, SIM blocked, Full

Page 68

Problem

Possible cause and

 

solution

 

 

 

 

Service not

Activating

some

GSM

services that

are

not

available

available on the net-

 

work

 

 

 

 

 

 

 

A wrong PUK has been

SIM blocked.

entered 10 times.

 

The SIM card has been

Contact pro-

permanently

disabled

vider

and needs to be re-

 

 

placed by a new one.

 

 

SIM blocked.

A wrong PIN code has

been entered 3 times.

Enter PUK:

Enter the PUK code to

 

unblock the SIM card.

 

 

 

 

 

 

SIM fixed full

 

 

 

 

 

SIM names full

The

corresponding

Phone names

memory is full.

 

full

 

 

 

 

 

 

 

 

 

 

SMS memory

The

storage

of

new

messages

(when

writ-

locations are

ing a new SMS) is im-

full

possible.

 

 

 

 

 

 

 

 

 

 

 

Wrong code.

A wrong

phone

lock

Try again

code has been entered.

 

 

 

 

 

Wrong new

The

new

phone

lock

code. Try

codes do

not match

again

(value control).

 

 

 

 

 

 

 

Wrong PIN,

 

 

 

 

 

try again

 

 

 

 

 

Wrong PIN2,

 

 

 

 

 

try again

The

wrong

code

has

Wrong PUK,

been entered.

 

try again

 

 

 

 

 

Wrong PUK2,

 

 

 

 

 

try again

 

 

 

 

 

 

 

 

 

 

The

handset

may be

Message not

out

of the

network

range or the network is

sent

temporarily

overload-

 

 

ed.

 

 

 

 

 

 

 

 

 

 

Problem

Possible cause and

 

solution

 

 

 

 

 

An unrecoverable error

Internal fault

has

occurred.

Switch

 

the

handset off and

 

back on again.

 

 

 

 

An invalid service menu

Invalid Serv-

has been sent to the

handset.

The

invalid

ice Menu

service menu is ig-

 

nored, no further ac-

 

tion necessary.

 

 

 

Registration

You have not regis-

tered to any service. Go

required

to the Service registra-

 

tion menu.

 

 

 

 

 

A new service

menu

 

item has been received

 

but the remaining stor-

Menu limit

age space is not suffi-

cient to store it. Delete

reached

one or more registered

 

menu items (My Servic-

 

es

menu)

and

accept

 

the new menu or dis-

 

card the new menu.

 

 

 

A new service has been

 

received but the re-

 

maining storage space

Server limit

is not sufficient to store

it. Delete one or more

reached

registered

service(s) -

 

Settings menu - and ac-

 

cept the new service or

 

discard the new serv-

 

ice.

 

 

 

 

 

 

 

 

68

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Contents English Products without prior noticeTable of contents Downloading logos from WAP web sites or Advanced Settings onStoring the connection Introduction Radio wavesSafety and Precautions Traffic SafetyIntroduction Conditions of useBattery ChargersProtection against theft Security codesCall barring password 4 digits Disposing of waste packagingEmergency calls Phonelock code 4 digitsInformation Guide ThisCan be reached by pressing Keypad lock. It indicates keypad lock is onPreparing the phone for operation Basic OperationsGetting Started For the first time may be displayedPressing any key allows return to an active screen Selecting OKVibrate, Vibrate & ring, Vi- brate then ring Network services Network ServicesSIM application tool kit SDN numbers stored in the SIM cardPhone Book Storing names and telephone numbersPhone names card SIM names cardEditing a Phonebook or a SIM name card Phone BookStoring a received number Recording a Voice dialling pat- ternCreating a group of cards Free space in the phone- bookViewing and calling phone- book numbers My Card Own numbers displayBook Select Send by SMSFixed dialling numbers FDN Voice diallingSelect Voice dialling Select Delete all Messages Select Settings Select Sending profiles Description DefaultPreparing the phone to send SMS messages Entering textSelect Write new Correct mistakes by a short press on ClearExample Creating Text models Editing a text modelClear Press and select Mes- sages Select Write newSignature Outbox and SIM folders Emitted messagesTo send SMS from the Menu Press . Select Messages Select Send, Store & send or StoreBroadcast cell broadcast CB messages Storage consumptionMessages Status request Activating / deactivating the broadcast service Entering a message type in the selection listReading broadcast messages Activating/Deactivating the alert toneCall timers Calls & TimesCalls & Times Calls logCall timer reset Balance information subscrip- tion dependentReminder Call duration Call costs managementShow costs Setting the credit limit sub- scription dependentCall costs resetting all costs to zero Settings TonesSettings Key ActionPlay Select Composed melodies Select StatisticsVolume adjustments Select Ring, Keys, Conver- sation or AlarmGraphic themes RampingKeypad lock Phone settingsVoice mail Backlight setting Display contrastAny key answer Speed diallingGSM Services Auto Switch On/OffDefault settings Diverting incoming callsCall waiting Mode of operation Select GSM Services Select Receiving caller IDSelect GSM Services Select Sending my ID Select My settings Select GSM Services Select Sending my IDNetwork automatic search Security features Selecting automatic searchCall barring Phone lock codePIN code PIN2 codePUK code PUK2 codeWIM Manager Call barring passwordCertificates To view tickets Press . Select Settings Select Security Select WIM ManagerOffice Tools DiaryOffice Tools CalendarSelect Month view Select Week viewActions Purpose Alarm notification Tasks listStatistics Data exchangePictures Browser Pictures viewerVcf VcsVoice memo ToolsOffice Calculator Select Voice memo Select Play backSelect Calculator 144 x 12 =World clock Clock settingCurrency converter Select Off Alarm clockSelect Alarm clock Connectivity Infrared portConnection manager Resetting the connection counters InboxStatistics Viewing the connection detailsGames GamesRayman Bowling and Rayman Garden Fusio GamesDetails in standard mode Storing the connection set- tingsTo enter and store the profile details via the Assistant To enter and store the profileGetting to the Options menu while online Internet/WAPStarting a WAP session Selecting a preferred bearer Personalising your connection settingsEnding the online connection Using bookmarks Creating bookmarksSelect Settings Select Push preferences Other siteReceiving push messages Set the different parametersAdvanced Settings on WAP Profiles Melodies downloadSetting an image as a logo Customising your mobileDownloading images via WAP and the infrared port Logo and WallpaperSetting a wallpaper MobileMelodies download Downloading images via the in- frared portInstall Downloaded melodiesCustomising your mobile Glossary Expression Meaning Trouble shooting Problem Problem Possible cause and so Lution TionError messages Low battery Ring volumeInvalid NumberService not Internal faultAvailable SIM blockedGuarantee Page Index Managing SMS messagesIndex Phone
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