DKS Enterprises 1810, 1803 General Instructions, Guest Instructions, Responding to a Guest Call

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SECTION 5 – OPERATING INSTRUCTIONS

5.1 GENERAL INSTRUCTIONS

5.1.1 Guest Instructions

Instructions on the faceplate of the unit will instruct guest on the operation of the telephone entry system. Guests will locate a residents name and directory code in a directory associated with the telephone entry system. This may be a letter board type directory, an add-on directory or a built-in directory like that found in the 1810 unit.

When a directory code is entered on the keypad, the telephone entry system will call the preprogrammed telephone number stored under that directory code. If the line is busy, the system will emit a busy signal. Pressing the hang-up key (any key or the preprogrammed hang-up key) will hang the system up. Guest can then try again. Residents can avoid missing calls from the telephone entry system by ordering call waiting from the local telephone company.

The system can be programmed so that the keypad emits DTMF tones after a connection is made. For example, in a business application, a call from the telephone entry system may be answered by an auto-attendant requesting that you enter a person’s extension number. This is possible with the system provided that it has been programmed to emit DTMF tones once the call is answered.

5.1.2 Responding to a Guest Call

When communication is established, the resident has the option of opening the door(s) or gate(s) by pressing the programmed tone open number(s) on their touch tone telephone, or they can deny access to their guest by pressing # on their telephone. If access is granted, the resident will hear a confirmation tone in their handset indicating that the door or gate has opened, then the system will automatically hang up.

Residents should be instructed by management to always press the # key on their telephone if they wish to deny a guest access. If a resident hangs up to deny access instead of pressing #, the telephone entry system will remain on line until its programmed talk time expires or until it detects dial tone.

Some newer type telephones emit a short tone rather than a continuous tone when their keys are pressed. This may cause the telephone entry system to not respond to the tone open number. If this happens, simply press the tone open number twice in rapid succession to open the door or gate.

If a resident is using rotary dial telephone, they will grant access to their guest by dialing 9. To deny access to their guest, residents with rotary phones must simply hang up.

5.1.3 Using an Entry Code

The four and five-digit entry codes will operate either relay 1, relay 2, or they can be programmed so that certain codes will activate only relay 1 while others will activate only relay 2. oth four and five- digit entry codes can be time zone restricted.

1.

To use four-digit codes, press and then enter the four-digit entry code BBBBB.

 

2.

To use five-digit codes, press ￿￿and then enter the five-digit entry code

.

If management decides to utilize resident entry codes, residents should be instructed to keep their unique code secret. Telling other persons their code or allowing other persons to use their code compromises security and defeats the purpose of the system.

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Contents 1802, 1803, 1808, 1810 Telephone Entry Systems Page Use this manual with the following models only Table of Contents Maintenance and Trouble Shooting Listing Important NoticeGeneral Information Features Installation Guidelines ALL Systems InstallationSurface Mount 1803 and 1810 Units Surface Mount 1803 and 1810 Units with Recess Box Flush Mount 1803 and 1810 Units Flush Mount Rough-in Box applies to 1803 and 1810 only Flush Mount Trim Ring use with 1803 and 1810 units only 12.0 375 125 DIA 125 SQ 625 7 1802 Surface Mount Only 8 1808 Surface Mount Only Memory Chip Installation Postal Lock Installation Page Wiring 18AWG Terminal Description Main Terminal DescriptionWiring Description Controlling a Single Door or Gate Relay Wiring TypicalControlling a Gate Operator and Pedestrian Gate or Door Programming from an Offsite Location Programming from the KeypadProgramming Notes Relay Strike Time General ProgrammingMaster Code Single or Multiple SystemsTone Open Numbers Talk TimeTouch-tone / Rotary-dial Postal SwitchNumber of Rings to Answer Star * Key Function Keypad FunctionProgramming the Directory Code Length Phone Number ProgrammingProgramming 7-digit Phone Numbers Programming Phone Numbers with Area Code Reference Programming Area CodesDeleting Individual Phone Numbers Display / Delete Phone Numbers Delete All Phone NumbersDisplay Phone Numbers with known Directory Codes Delete All Four-Digit Entry Codes Entry Code ProgrammingFour-Digit Entry Code Programming Delete Four-Digit Entry CodesFive-Digit Entry Code Divide Number Five-Digit Entry Code ProgrammingDelete Five-Digit Entry Codes Delete All Five-Digit Entry CodesTime Clock Programming Time Functions ProgrammingAutomatic Relay Activation Time Zones Five-Digit Entry Code Time Zone Four-Digit Entry Code Time ZoneFlash Entry Codes Relay 2 Terminals Display Contrast 1802, 1803, 1810 only Speaker VolumeFeedback Click SensitivityRing Pin Master Code SwitchHandset / Hands Free Responding to a Guest Call Using an Entry CodeGeneral Instructions Guest InstructionsRelay Check System AdministratorRemote Programming Remote Relay ActivationAuto Relay Time Zone Enable / Disable Entry Code Time Zone Enable / DisableMiscellaneous Operating Instructions Switch Input OperationLine Sharing Areas with 10-digit Dialing Connection to a PBXPage Trouble Shooting MaintenanceSympton Possible Solutions Accessories LOG Tables Name Phone Number Directory Code Entry Alternate Area Code Name Phone Number Directory Code Entry Alternate Area Code Resident Instruction Sheet
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