3Com 78-11069-01 Configuring the DPA Ports and Phones, Configuring Call Ports, Outgoing Calls

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Chapter 3 Preparing the Cisco CallManager and Octel Systems

Configuring Cisco CallManager

Configuring the DPA Ports and Phones

From the perspective of the DPA 7630, several types of ports exist:

Call ports—Handle call processing (incoming and outgoing calls).

Octel MWI ports—Receive MWI commands from the Octel system.

Virtual port—Send MWI commands to Cisco CallManager.

PBX MWI ports—Send MWI on the Lucent PBX system and is only present in the hybrid integration mode.

To Cisco CallManager, these ports on the DPA appear as IP phones, but the PBX MWI ports do not appear in Cisco CallManager. The Cisco CallManager database also contains records of all the end-user phones. You must configure each of these phones properly in Cisco CallManager to ensure that calls are processed properly. You access the phones using the Devices > Phone menu in Cisco CallManager.

These sections provide details about the required settings in Cisco CallManager for the different ports:

Configuring Call Ports, page 3-5

Configuring Octel MWI Ports, page 3-7

Configuring the Virtual Port, page 3-8

Configuring an End-User Phone, page 3-9

Configuring Call Ports

Use call ports to connect lines from the Octel system that handle incoming messages, such as voice mail access, and outgoing calls such as fax calls, outgoing calls to pagers, and so on. However, a particular line from the Octel system must support either incoming or outgoing calls; it cannot support both.

Outgoing Calls

Do not include the call ports supporting outgoing calls in the voice mail hunt groups. Otherwise, configure these lines in Cisco CallManager as you normally would, assigning directory numbers to them.

 

 

Cisco Digital PBX Adapter 7630 Administration Guide

 

 

 

 

 

 

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Contents Overview of Required Tasks Preparing the Cisco CallManager and Octel SystemsTask For More Information Configuring Cisco CallManagerAdding the DPA 7630 to Cisco CallManager Using Auto-RegistrationAdding the DPA 7630 Manually Outgoing Calls Configuring the DPA Ports and PhonesConfiguring Call Ports Incoming Calls Line Configuration for Voice Mail Ports Configuring Octel MWI PortsLine Configuration for Octel MWI Ports Configuring the Virtual PortLine Configuration for End-User Phone Configuring an End-User PhoneEnabling the Message Waiting Light Cisco CallManager MWI OFF SettingCisco CallManager MWI on Setting Setting Up the Voice Mail Hunt GroupSetting the Hop Count Configuring the Pilot Directory NumberSetting No-Answer Timeout Configuring the Octel SystemsAssigning Incoming, Outgoing, and MWI Lines Setting Dialing Sequence for Message Waiting Indicator