Polycom VVX 300 manual Conventions Used in this Guide, Terms and Writing Conventions

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Polycom® VVX® 300 and 310 Business Media Phones User Guide

•Chapter 4: Customizing Your Phone You can customize your phone in many ways, including setting up a screen saver, or changing the backlight, background picture, or time and date format. Read this chapter to personalize your phone.

•Chapter 5: Administrative Tasks This chapter describes tasks that your administrator may ask you to perform. These tasks include investigating phone issues, restarting the phone, updating the phone’s configuration, and testing the phone’s hardware.

• Copyright, Safety, and Regulatory Notices This section provides important safety and compliance information relating to your phone.

•End-User License Agreement The End-User License Agreement outlines the legal agreement between you and Polycom when you agree to install and use Polycom software.

Conventions Used in this Guide

This user guide contains terms, graphical elements, and a few typographic conventions. Familiarizing yourself with these terms, elements, and conventions will help you perform phone tasks.

Terms and Writing Conventions

•Your Phone / the phone These terms refer to either the VVX 300 or VVX 310 phone. Unless specifically noted in this guide, both phones operate in the same way and the information in this guide applies to both phones.

•Press This action refers to depressing a key on the keypad, a line key, an arrow key, a hard key—like Hold or Microphone Mute—or pressing a soft key for a second or two.

• Select Submenu > Submenu > Submenu This convention describes how to access submenus. Each submenu name is in boldface and separated by a ‘greater than’ symbol. If the instructions indicate to select Basic > Preferences > Language, select the Basic submenu, select the Preferences submenu, and select the Language submenu.

•Highlight This action refers to selecting an item on the screen so that its appearance brightens. Soft keys apply to highlighted items.

•Select Selecting an item on the screen refers to using the arrow keys—up, down, left, and right—to highlight an item. Press the central Select key so that another screen opens.

•Views Your phone has four main views: Home, Calls, Active Call, and Lines (the default) view. A view is a specific screen on the phone interface that provides unique information and enables you to perform specific tasks.

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Contents Polycom VVX 300 and 310 Business Media Phones Disclaimer Polycom VVX 300 and 310 Business Media Phones User GuideTrademarks Limitation of LiabilityContents Using Advanced Features Receiving Pages When You’re Not in an Active Call Getting Help End-User License Agreement for Polycom Software Page How to Use this Guide Who Should Read this Guide?Conventions Used in this Guide Terms and Writing ConventionsAbout This Guide Information Elements Related Documents Typographic ConventionsSetup and maintenance documents Getting Started Phone Keys and HardwareTo change views Phone ViewsWeb Info Attaching Phone Hardware Troubleshooting Why Can’t I Access a Certain View? Home ViewLines View Calls View Understanding Phone Icons and Status IndicatorsLight grey-Held call Navigating Your Phone Interface If you want to… Do this…Entering Data and Updating Fields Using the Dialpad Keys on the Phone Console Web Info How to Register Your Phone Registering the PhoneTo access the Web Configuration Utility for your phone Configuring Your Phone Using the Web Configuration UtilityWeb Info Using the Utility Using Basic Features How Your Phone Handles CallsTroubleshooting Why Doesn’t the Speakerphone Work? Answering CallsAnswering Another Call Answering on a Shared LineManaging Multiple Calls To enable your phone to automatically answer callsAnswering Calls Automatically Placing Calls Calling from the DialerTo display the Dialer, do one of the following Power Tip Choosing URLs or Numbers Mode from the DialerTo call from the Dialer To call from the Recent Calls list Placing Calls from Favorites, Recent Calls, and DirectoriesRedialing Numbers To call from your Favorites listEnding Calls Using HeadsetsTo redial a number Web Info More Information About Headsets Enabling Headset Memory ModeTo enable Headset Memory Mode Responding to Incoming CallsRejecting Incoming Calls During CallsIgnoring Incoming Calls Forwarding Incoming Calls to Another PersonTo hold a call Holding CallsTransferring Calls To resume a held callTo set up a conference call Setting Up and Handling Conference CallsSetting Up Conference Calls To perform a blind transferTo place a conference call on hold Power Tip How to Quickly Set Up a ConferenceHolding and Resuming Conference Calls To resume a held conference callSplitting Conference Calls into Two Held Calls Ending Conference CallsManaging Conference Call Participants Changing the Way Calls are Answered Power Tip Forwarding Calls on a Call-by-Call BasisForwarding All Calls to Another Person To disable call forwarding To forward all calls to another personDiverting Calls from a Contact to Another Person Using Do Not DisturbRejecting Calls from a Contact To divert incoming calls from a contact to another personTroubleshooting Why Doesn’t the DND Icon Display? Listening to Voicemail Using Do Not Disturb with Multiple LinesTo enable or disable Do Not Disturb for a particular line To toggle Do Not Disturb on and offTo listen to voicemail messages Viewing Recent CallsTo view your Recent Calls list To manage a call record To customize the listTo remove all calls from the list Working with Your Contact DirectoryTo view your Contact Directory To dial a contact To view contact informationTo search for a contact To add a contactPolycom VVX 300 and 310 Business Media Phones User Guide To delete a contact To update a contact’s informationWorking with a Corporate Directory To view the Corporate DirectoryTo dial a Corporate Directory contact Power Tip Saving Corporate Directory Search ResultsTo search the Corporate Directory To add a contact to your local Contact DirectoryUpdating a Contact’s Ringtone Controlling What is HeardUpdating the Incoming Call Ringtone To select a ringtone for a contactChoosing Where You Hear Sound Effects Changing the Speaker VolumeChanging the Ringer Volume Managing FavoritesTo see your Favorites To quickly call a Favorite Working with Shared LinesTo make a contact a Favorite To reorder your FavoritesShared Line Icon and Status Status Indicator Page Using Advanced Features Using Buddy ListsUpdating Your Status Setting Up and Managing a Buddy List To update your presence settingPower Tip How to Access Your Blocked and Watcher Lists To update your Buddy listPower Tip Dialing Buddies Blocking Contacts from Viewing Your StatusTimesaver How to Quickly Unblock a Contact Monitoring BuddiesIntegrating with Microsoft Lync Server Using the Browser Navigating the Main BrowserBroadcasting Messages Using Push-to-Talk and Group Paging Entering Information in the Main BrowserTo send a PTT broadcast Push-to-Talk ModeSending and Receiving PTT Broadcasts Timesaver Automatically Sending a PTT BroadcastReceiving PTT Broadcasts Replying to PTT Broadcasts Ending PTT BroadcastsUpdating the Default Channel Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Updating Channel SubscriptionsTo send a Group Paging ModeSending and Receiving Pages Timesaver Automatically Sending aAdjusting the Volume of Pages Receiving PagesUpdating Paging Group Subscriptions Changing Where Pages are PlayedUpdating the Default Paging Group Allowing Pages to Play During Active CallsUsing the Calendar To allow or disallow pages to play during an active callTroubleshooting Why Doesn’t the Calendar Display Anymore? Opening and Closing the CalendarNavigating Month View Troubleshooting Why Doesn’t the Calendar Display?Navigating Day View Navigating Meeting View Working with Meeting RemindersJoining Meetings from the Calendar Troubleshooting Why Don’t My Meeting Reminders Display?To join a meeting from a meeting reminder Starting and Stopping Polycom Desktop Connector Using a Mouse and Keyboard with Your PhoneUsing Your Computer’s Mouse and Keyboard with Your Phone To join a meeting from Meeting viewTo quit Polycom Desktop Connector Press this on your To do this on your phone… Keyboard… Open Directories Logging into Phones Logging In and Out of a PhoneTo log in to a phone Placing Calls from Phones that are in the Logged-Out StateTo log out of a phone To change your user password Changing Your PasswordLocking the Phone Locking and Unlocking Your Phone About Your User PasswordTo lock your phone To call an authorized number from a locked phone Calling and Answering from a Locked PhoneTo unlock your phone Timesaver a Quick Way to Lock Your PhoneTo re-submit or enter your login credentials Accessing Features with Your Login CredentialsTo answer a call on a locked phone Troubleshooting What Happens if I Can’t Access Features? Page Changing the Display Contrast To adjust the contrast on the phone displayChanging the Language on Your Phone To change the languageTo enable or disable the time and date display To update the time and date displayChanging the Time and Date Display Changing the Backlight To change the Backlight TimeoutTo change the backlight intensity Changing the Background Picture Using One of Your Own Pictures as the Background PictureChanging the Phone’s Background Picture To change the background pictureDisplaying Screen Savers Setting Up a Screen SaverClick + adjacent to Add a new background image To disable the Screen Saver setting To set up a screen saverInterrupting and Disabling Screen Savers Investigating Phone Warnings To view a detailed list of phone issuesRestarting the Phone To update your phone’s configuration Updating Phone ConfigurationTesting Phone Hardware Audio DiagnosticsAdministrative Tasks Page Getting Help Polycom CommunityPage Governing Law Service AgreementsPolycom Limited Warranty and Limitation Liability Limitations of LiabilityWarranty Exclusive ExclusionsSafety, Compliance, and Disposal Information Industry Canada IC CE and Vcci Mark CE Mark R & TTE Directive EU onlyCopyright, Safety, and Regulatory Notices New Zealand Telepermit Echo CancellationRussian Compliance PTC General WarningHearing Aid Compatibility HAC Operating Ambient TemperaturesAustralia Waste Electrical and Electronic Equipment WeeePolycom VVX 300 and 310 Business Media Phones User Guide End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA
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