Polycom VVX 300 manual Navigating Your Phone Interface, If you want to… Do this…

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Polycom® VVX® 300 and 310 Business Media Phones User Guide

Icon Description

Active conference

Placed call

Received call

Missed call

Favorite

Do Not Disturb enabled

Icon Description

Presence status (Available)

Presence status (Busy or In a Call)

Presence status (Away)

Presence status (Do Not Disturb)

Presence status (Offline)

Presence status (No information)

Presence status (No information)

Navigating Your Phone Interface

The following table shows you how to navigate your phone’s screens, as well as select and highlight options.

If you want to…	Do this…

Return to Home view from any	Press	.
screen

Return to the previous screen	Press Back, as shown next. Or press the left arrow key.

Switch phone views	Press	to display a different view (from Home view to Lines
	view to Calls view, if there is an active call).

Place a call	Press Dial or use the right arrow key from a call list.

6

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Contents Polycom VVX 300 and 310 Business Media Phones Polycom VVX 300 and 310 Business Media Phones User Guide TrademarksDisclaimer Limitation of LiabilityContents Using Advanced Features Receiving Pages When You’re Not in an Active Call Getting Help End-User License Agreement for Polycom Software Page How to Use this Guide Who Should Read this Guide?Conventions Used in this Guide Terms and Writing ConventionsAbout This Guide Information Elements Related Documents Typographic ConventionsSetup and maintenance documents Getting Started Phone Keys and HardwareWeb Info Attaching Phone Hardware Phone ViewsTo change views Troubleshooting Why Can’t I Access a Certain View? Home ViewLines View Light grey-Held call Understanding Phone Icons and Status IndicatorsCalls View Navigating Your Phone Interface If you want to… Do this…Entering Data and Updating Fields Using the Dialpad Keys on the Phone Console Web Info How to Register Your Phone Registering the PhoneWeb Info Using the Utility Configuring Your Phone Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone Using Basic Features How Your Phone Handles CallsTroubleshooting Why Doesn’t the Speakerphone Work? Answering CallsAnswering Another Call Answering on a Shared LineAnswering Calls Automatically To enable your phone to automatically answer callsManaging Multiple Calls Placing Calls Calling from the DialerTo call from the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerTo display the Dialer, do one of the following Placing Calls from Favorites, Recent Calls, and Directories Redialing NumbersTo call from the Recent Calls list To call from your Favorites listTo redial a number Using HeadsetsEnding Calls Enabling Headset Memory Mode To enable Headset Memory ModeWeb Info More Information About Headsets Responding to Incoming CallsDuring Calls Ignoring Incoming CallsRejecting Incoming Calls Forwarding Incoming Calls to Another PersonHolding Calls Transferring CallsTo hold a call To resume a held callSetting Up and Handling Conference Calls Setting Up Conference CallsTo set up a conference call To perform a blind transferPower Tip How to Quickly Set Up a Conference Holding and Resuming Conference CallsTo place a conference call on hold To resume a held conference callManaging Conference Call Participants Ending Conference CallsSplitting Conference Calls into Two Held Calls Forwarding All Calls to Another Person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To disable call forwarding To forward all calls to another personUsing Do Not Disturb Rejecting Calls from a ContactDiverting Calls from a Contact to Another Person To divert incoming calls from a contact to another personTroubleshooting Why Doesn’t the DND Icon Display? Using Do Not Disturb with Multiple Lines To enable or disable Do Not Disturb for a particular lineListening to Voicemail To toggle Do Not Disturb on and offTo view your Recent Calls list Viewing Recent CallsTo listen to voicemail messages To manage a call record To customize the listTo view your Contact Directory Working with Your Contact DirectoryTo remove all calls from the list To view contact information To search for a contactTo dial a contact To add a contactPolycom VVX 300 and 310 Business Media Phones User Guide To update a contact’s information Working with a Corporate DirectoryTo delete a contact To view the Corporate DirectoryPower Tip Saving Corporate Directory Search Results To search the Corporate DirectoryTo dial a Corporate Directory contact To add a contact to your local Contact DirectoryControlling What is Heard Updating the Incoming Call RingtoneUpdating a Contact’s Ringtone To select a ringtone for a contactChanging the Speaker Volume Changing the Ringer VolumeChoosing Where You Hear Sound Effects Managing FavoritesTo see your Favorites Working with Shared Lines To make a contact a FavoriteTo quickly call a Favorite To reorder your FavoritesShared Line Icon and Status Status Indicator Page Using Advanced Features Using Buddy ListsUpdating Your Status Setting Up and Managing a Buddy List To update your presence settingTo update your Buddy list Power Tip Dialing BuddiesPower Tip How to Access Your Blocked and Watcher Lists Blocking Contacts from Viewing Your StatusTimesaver How to Quickly Unblock a Contact Monitoring BuddiesIntegrating with Microsoft Lync Server Using the Browser Navigating the Main BrowserBroadcasting Messages Using Push-to-Talk and Group Paging Entering Information in the Main BrowserPush-to-Talk Mode Sending and Receiving PTT BroadcastsTo send a PTT broadcast Timesaver Automatically Sending a PTT BroadcastReceiving PTT Broadcasts Replying to PTT Broadcasts Ending PTT BroadcastsAdjusting the Volume of PTT Broadcasts Changing Where Broadcasts are PlayedUpdating the Default Channel Updating Channel SubscriptionsGroup Paging Mode Sending and Receiving PagesTo send a Timesaver Automatically Sending aAdjusting the Volume of Pages Receiving PagesChanging Where Pages are Played Updating the Default Paging GroupUpdating Paging Group Subscriptions Allowing Pages to Play During Active CallsUsing the Calendar To allow or disallow pages to play during an active callTroubleshooting Why Doesn’t the Calendar Display Anymore? Opening and Closing the CalendarNavigating Day View Troubleshooting Why Doesn’t the Calendar Display?Navigating Month View Navigating Meeting View Working with Meeting RemindersTo join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar Using a Mouse and Keyboard with Your Phone Using Your Computer’s Mouse and Keyboard with Your PhoneStarting and Stopping Polycom Desktop Connector To join a meeting from Meeting viewTo quit Polycom Desktop Connector Press this on your To do this on your phone… Keyboard… Open Directories Logging into Phones Logging In and Out of a PhoneTo log out of a phone Placing Calls from Phones that are in the Logged-Out StateTo log in to a phone Locking the Phone Changing Your PasswordTo change your user password To lock your phone About Your User PasswordLocking and Unlocking Your Phone Calling and Answering from a Locked Phone To unlock your phoneTo call an authorized number from a locked phone Timesaver a Quick Way to Lock Your PhoneTo answer a call on a locked phone Accessing Features with Your Login CredentialsTo re-submit or enter your login credentials Troubleshooting What Happens if I Can’t Access Features? Page To adjust the contrast on the phone display Changing the Language on Your PhoneChanging the Display Contrast To change the languageChanging the Time and Date Display To update the time and date displayTo enable or disable the time and date display To change the backlight intensity To change the Backlight TimeoutChanging the Backlight Using One of Your Own Pictures as the Background Picture Changing the Phone’s Background PictureChanging the Background Picture To change the background pictureClick + adjacent to Add a new background image Setting Up a Screen SaverDisplaying Screen Savers Interrupting and Disabling Screen Savers To set up a screen saverTo disable the Screen Saver setting Restarting the Phone To view a detailed list of phone issuesInvestigating Phone Warnings Updating Phone Configuration Testing Phone HardwareTo update your phone’s configuration Audio DiagnosticsAdministrative Tasks Page Getting Help Polycom CommunityPage Service Agreements Polycom Limited Warranty and Limitation LiabilityGoverning Law Limitations of LiabilityWarranty Exclusive ExclusionsSafety, Compliance, and Disposal Information Industry Canada IC CE and Vcci Mark CE Mark R & TTE Directive EU onlyCopyright, Safety, and Regulatory Notices Echo Cancellation Russian ComplianceNew Zealand Telepermit PTC General WarningOperating Ambient Temperatures AustraliaHearing Aid Compatibility HAC Waste Electrical and Electronic Equipment WeeePolycom VVX 300 and 310 Business Media Phones User Guide End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA

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