Polycom VVX 300 manual Changing Where Pages are Played, Updating the Default Paging Group

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Chapter 3: Using Advanced Features

If you adjust the volume of a non-emergency page, your phone will use the adjusted volume for subsequent non-emergency pages. However, only your system administrator can change the volume of an Emergency page.

Changing Where Pages are Played

While you send a page, you can pick up the handset, or press or and continue speaking. You can also press to mute your audio so that the people receiving your page won’t hear anything. This behavior is similar to a phone call.

When you receive a page, the page is always played through the phone’s speakerphone—you can’t play it through your handset or headset.

Updating the Default Paging Group

If you press and hold Paging, your page will automatically go to the default paging group, Paging Group 1. If you want, you can change the default paging group.

To update the default Paging Group:

1Select Settings from Home view, and select Basic > Preferences > Paging/PTT Configuration > Group Paging.

2From the Group Paging Configuration screen, select Default Group, and select a new paging group number. The default paging group is 1.

Updating Paging Group Subscriptions

By default, you’re subscribed to Paging Groups 1, 24, and 25. This means that you can send pages to and receive pages sent to these groups. You can change which groups you’re subscribed to. However, you can’t disable your subscriptions to Paging Groups 24 and 25.

To update your Paging Group subscriptions:

1Select Settings from Home view, and select Basic > Preferences > Paging/PTT Configuration > Group Paging.

2From the Group Paging Configuration screen, select Group Subscriptions.

3From the Group Subscriptions screen, select the group you want to subscribe to, and press Yes.

Allowing Pages to Play During Active Calls

The Accept While Busy option determines what happens when you’re in a call and receive a page. If you enable the option, a page will interrupt telephone calls and you’ll hear the audio of both the telephone call and the page. If you disable the option, the incoming page will be held in a Pending state—it won’t disrupt the telephone call, and you won’t hear the page. To hear the page, tap the page and press Accept (the telephone call will automatically be held). Or, hold or end the telephone call.

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Contents Polycom VVX 300 and 310 Business Media Phones Limitation of Liability Polycom VVX 300 and 310 Business Media Phones User GuideTrademarks DisclaimerContents Using Advanced Features Receiving Pages When You’re Not in an Active Call Getting Help End-User License Agreement for Polycom Software Page Who Should Read this Guide? How to Use this GuideTerms and Writing Conventions Conventions Used in this GuideAbout This Guide Information Elements Typographic Conventions Related DocumentsSetup and maintenance documents Phone Keys and Hardware Getting StartedWeb Info Attaching Phone Hardware Phone ViewsTo change views Home View Troubleshooting Why Can’t I Access a Certain View?Lines View Light grey-Held call Understanding Phone Icons and Status IndicatorsCalls View If you want to… Do this… Navigating Your Phone InterfaceEntering Data and Updating Fields Using the Dialpad Keys on the Phone Console Registering the Phone Web Info How to Register Your PhoneWeb Info Using the Utility Configuring Your Phone Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone How Your Phone Handles Calls Using Basic FeaturesAnswering Calls Troubleshooting Why Doesn’t the Speakerphone Work?Answering on a Shared Line Answering Another CallAnswering Calls Automatically To enable your phone to automatically answer callsManaging Multiple Calls Calling from the Dialer Placing CallsTo call from the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerTo display the Dialer, do one of the following To call from your Favorites list Placing Calls from Favorites, Recent Calls, and DirectoriesRedialing Numbers To call from the Recent Calls listTo redial a number Using HeadsetsEnding Calls Responding to Incoming Calls Enabling Headset Memory ModeTo enable Headset Memory Mode Web Info More Information About HeadsetsForwarding Incoming Calls to Another Person During CallsIgnoring Incoming Calls Rejecting Incoming CallsTo resume a held call Holding CallsTransferring Calls To hold a callTo perform a blind transfer Setting Up and Handling Conference CallsSetting Up Conference Calls To set up a conference callTo resume a held conference call Power Tip How to Quickly Set Up a ConferenceHolding and Resuming Conference Calls To place a conference call on holdManaging Conference Call Participants Ending Conference CallsSplitting Conference Calls into Two Held Calls Forwarding All Calls to Another Person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To forward all calls to another person To disable call forwardingTo divert incoming calls from a contact to another person Using Do Not DisturbRejecting Calls from a Contact Diverting Calls from a Contact to Another PersonTroubleshooting Why Doesn’t the DND Icon Display? To toggle Do Not Disturb on and off Using Do Not Disturb with Multiple LinesTo enable or disable Do Not Disturb for a particular line Listening to VoicemailTo view your Recent Calls list Viewing Recent CallsTo listen to voicemail messages To customize the list To manage a call recordTo view your Contact Directory Working with Your Contact DirectoryTo remove all calls from the list To add a contact To view contact informationTo search for a contact To dial a contactPolycom VVX 300 and 310 Business Media Phones User Guide To view the Corporate Directory To update a contact’s informationWorking with a Corporate Directory To delete a contactTo add a contact to your local Contact Directory Power Tip Saving Corporate Directory Search ResultsTo search the Corporate Directory To dial a Corporate Directory contactTo select a ringtone for a contact Controlling What is HeardUpdating the Incoming Call Ringtone Updating a Contact’s RingtoneManaging Favorites Changing the Speaker VolumeChanging the Ringer Volume Choosing Where You Hear Sound EffectsTo see your Favorites To reorder your Favorites Working with Shared LinesTo make a contact a Favorite To quickly call a FavoriteShared Line Icon and Status Status Indicator Page Using Buddy Lists Using Advanced FeaturesUpdating Your Status To update your presence setting Setting Up and Managing a Buddy ListBlocking Contacts from Viewing Your Status To update your Buddy listPower Tip Dialing Buddies Power Tip How to Access Your Blocked and Watcher ListsMonitoring Buddies Timesaver How to Quickly Unblock a ContactIntegrating with Microsoft Lync Server Navigating the Main Browser Using the BrowserEntering Information in the Main Browser Broadcasting Messages Using Push-to-Talk and Group PagingTimesaver Automatically Sending a PTT Broadcast Push-to-Talk ModeSending and Receiving PTT Broadcasts To send a PTT broadcastReceiving PTT Broadcasts Ending PTT Broadcasts Replying to PTT BroadcastsUpdating Channel Subscriptions Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Updating the Default ChannelTimesaver Automatically Sending a Group Paging ModeSending and Receiving Pages To send aReceiving Pages Adjusting the Volume of PagesAllowing Pages to Play During Active Calls Changing Where Pages are PlayedUpdating the Default Paging Group Updating Paging Group SubscriptionsTo allow or disallow pages to play during an active call Using the CalendarOpening and Closing the Calendar Troubleshooting Why Doesn’t the Calendar Display Anymore?Navigating Day View Troubleshooting Why Doesn’t the Calendar Display?Navigating Month View Working with Meeting Reminders Navigating Meeting ViewTo join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar To join a meeting from Meeting view Using a Mouse and Keyboard with Your PhoneUsing Your Computer’s Mouse and Keyboard with Your Phone Starting and Stopping Polycom Desktop ConnectorTo quit Polycom Desktop Connector Press this on your To do this on your phone… Keyboard… Open Directories Logging In and Out of a Phone Logging into PhonesTo log out of a phone Placing Calls from Phones that are in the Logged-Out StateTo log in to a phone Locking the Phone Changing Your PasswordTo change your user password To lock your phone About Your User PasswordLocking and Unlocking Your Phone Timesaver a Quick Way to Lock Your Phone Calling and Answering from a Locked PhoneTo unlock your phone To call an authorized number from a locked phoneTo answer a call on a locked phone Accessing Features with Your Login CredentialsTo re-submit or enter your login credentials Troubleshooting What Happens if I Can’t Access Features? Page To change the language To adjust the contrast on the phone displayChanging the Language on Your Phone Changing the Display ContrastChanging the Time and Date Display To update the time and date displayTo enable or disable the time and date display To change the backlight intensity To change the Backlight TimeoutChanging the Backlight To change the background picture Using One of Your Own Pictures as the Background PictureChanging the Phone’s Background Picture Changing the Background PictureClick + adjacent to Add a new background image Setting Up a Screen SaverDisplaying Screen Savers Interrupting and Disabling Screen Savers To set up a screen saverTo disable the Screen Saver setting Restarting the Phone To view a detailed list of phone issuesInvestigating Phone Warnings Audio Diagnostics Updating Phone ConfigurationTesting Phone Hardware To update your phone’s configurationAdministrative Tasks Page Polycom Community Getting HelpPage Limitations of Liability Service AgreementsPolycom Limited Warranty and Limitation Liability Governing LawExclusions Warranty ExclusiveSafety, Compliance, and Disposal Information CE and Vcci Mark CE Mark R & TTE Directive EU only Industry Canada ICCopyright, Safety, and Regulatory Notices PTC General Warning Echo CancellationRussian Compliance New Zealand TelepermitWaste Electrical and Electronic Equipment Weee Operating Ambient TemperaturesAustralia Hearing Aid Compatibility HACPolycom VVX 300 and 310 Business Media Phones User Guide End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA

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