Polycom VVX 300 manual Accessing Features with Your Login Credentials

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Polycom® VVX® 300 and 310 Business Media Phones User Guide

Note: Which Termination is Used When Placing a Call to Authorized Number

When a call is placed to a number in the authorized list, it will placed through last used termination (handset or speakerphone or headset).

The user must first press the speakerphone or headset key or lift the handset to trigger the display of the authorized call list. The second press of the same key will cause display of the idle screen.

To answer a call on a locked phone:

1From the Incoming Call window, press Answer.

2Enter your user password, and press Enter. The call connects.

Accessing Features with Your Login Credentials

Your system administrator will assign you login credentials—a domain, user name, and password—so your phone can access the Calendar feature or work with Microsoft Lync Server 2010. If there is a problem with your login credentials, you won’t be able to access your phone’s Calendar or use features associated with Microsoft Lync Server 2010. When your phone has incorrect login credentials, the following happens:

•An icon, , displays on the status bar.

•The message Login Credentials have failed/Please update them if information is incorrect displays for 10 seconds.

•Your phone will have a Warning message. For information about phone Warnings, see Investigating Phone Warnings.

To access the features again, re-submit or enter your login credentials.

Note: Accessing the Calendar when the User Login Feature is Enabled

If you log in to a phone that has the User Login feature enabled, and then want to access features that require your login credentials, you’ll need to re-enter your login credentials so that the features will work.

To re-submit or enter your login credentials:

1Select Settings from Home view, and select Basic > Login Credentials.

2From the Login Credentials screen, press Submit.

Your credentials are re-submitted and you have access to the feature(s) again.

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Contents Polycom VVX 300 and 310 Business Media Phones Disclaimer Polycom VVX 300 and 310 Business Media Phones User GuideTrademarks Limitation of LiabilityContents Using Advanced Features Receiving Pages When You’re Not in an Active Call Getting Help End-User License Agreement for Polycom Software Page How to Use this Guide Who Should Read this Guide?Conventions Used in this Guide Terms and Writing ConventionsAbout This Guide Information Elements Related Documents Typographic ConventionsSetup and maintenance documents Getting Started Phone Keys and HardwareWeb Info Attaching Phone Hardware Phone ViewsTo change views Troubleshooting Why Can’t I Access a Certain View? Home ViewLines View Light grey-Held call Understanding Phone Icons and Status IndicatorsCalls View Navigating Your Phone Interface If you want to… Do this…Entering Data and Updating Fields Using the Dialpad Keys on the Phone Console Web Info How to Register Your Phone Registering the PhoneWeb Info Using the Utility Configuring Your Phone Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone Using Basic Features How Your Phone Handles CallsTroubleshooting Why Doesn’t the Speakerphone Work? Answering CallsAnswering Another Call Answering on a Shared LineAnswering Calls Automatically To enable your phone to automatically answer callsManaging Multiple Calls Placing Calls Calling from the DialerTo call from the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerTo display the Dialer, do one of the following To call from the Recent Calls list Placing Calls from Favorites, Recent Calls, and DirectoriesRedialing Numbers To call from your Favorites listTo redial a number Using HeadsetsEnding Calls Web Info More Information About Headsets Enabling Headset Memory ModeTo enable Headset Memory Mode Responding to Incoming CallsRejecting Incoming Calls During CallsIgnoring Incoming Calls Forwarding Incoming Calls to Another PersonTo hold a call Holding CallsTransferring Calls To resume a held callTo set up a conference call Setting Up and Handling Conference CallsSetting Up Conference Calls To perform a blind transferTo place a conference call on hold Power Tip How to Quickly Set Up a ConferenceHolding and Resuming Conference Calls To resume a held conference callManaging Conference Call Participants Ending Conference CallsSplitting Conference Calls into Two Held Calls Forwarding All Calls to Another Person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To disable call forwarding To forward all calls to another personDiverting Calls from a Contact to Another Person Using Do Not DisturbRejecting Calls from a Contact To divert incoming calls from a contact to another personTroubleshooting Why Doesn’t the DND Icon Display? Listening to Voicemail Using Do Not Disturb with Multiple LinesTo enable or disable Do Not Disturb for a particular line To toggle Do Not Disturb on and offTo view your Recent Calls list Viewing Recent CallsTo listen to voicemail messages To manage a call record To customize the listTo view your Contact Directory Working with Your Contact DirectoryTo remove all calls from the list To dial a contact To view contact informationTo search for a contact To add a contactPolycom VVX 300 and 310 Business Media Phones User Guide To delete a contact To update a contact’s informationWorking with a Corporate Directory To view the Corporate DirectoryTo dial a Corporate Directory contact Power Tip Saving Corporate Directory Search ResultsTo search the Corporate Directory To add a contact to your local Contact DirectoryUpdating a Contact’s Ringtone Controlling What is HeardUpdating the Incoming Call Ringtone To select a ringtone for a contactChoosing Where You Hear Sound Effects Changing the Speaker VolumeChanging the Ringer Volume Managing FavoritesTo see your Favorites To quickly call a Favorite Working with Shared LinesTo make a contact a Favorite To reorder your FavoritesShared Line Icon and Status Status Indicator Page Using Advanced Features Using Buddy ListsUpdating Your Status Setting Up and Managing a Buddy List To update your presence settingPower Tip How to Access Your Blocked and Watcher Lists To update your Buddy listPower Tip Dialing Buddies Blocking Contacts from Viewing Your StatusTimesaver How to Quickly Unblock a Contact Monitoring BuddiesIntegrating with Microsoft Lync Server Using the Browser Navigating the Main BrowserBroadcasting Messages Using Push-to-Talk and Group Paging Entering Information in the Main BrowserTo send a PTT broadcast Push-to-Talk ModeSending and Receiving PTT Broadcasts Timesaver Automatically Sending a PTT BroadcastReceiving PTT Broadcasts Replying to PTT Broadcasts Ending PTT BroadcastsUpdating the Default Channel Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Updating Channel SubscriptionsTo send a Group Paging ModeSending and Receiving Pages Timesaver Automatically Sending aAdjusting the Volume of Pages Receiving PagesUpdating Paging Group Subscriptions Changing Where Pages are PlayedUpdating the Default Paging Group Allowing Pages to Play During Active CallsUsing the Calendar To allow or disallow pages to play during an active callTroubleshooting Why Doesn’t the Calendar Display Anymore? Opening and Closing the CalendarNavigating Day View Troubleshooting Why Doesn’t the Calendar Display?Navigating Month View Navigating Meeting View Working with Meeting RemindersTo join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar Starting and Stopping Polycom Desktop Connector Using a Mouse and Keyboard with Your PhoneUsing Your Computer’s Mouse and Keyboard with Your Phone To join a meeting from Meeting viewTo quit Polycom Desktop Connector Press this on your To do this on your phone… Keyboard… Open Directories Logging into Phones Logging In and Out of a PhoneTo log out of a phone Placing Calls from Phones that are in the Logged-Out StateTo log in to a phone Locking the Phone Changing Your PasswordTo change your user password To lock your phone About Your User PasswordLocking and Unlocking Your Phone To call an authorized number from a locked phone Calling and Answering from a Locked PhoneTo unlock your phone Timesaver a Quick Way to Lock Your PhoneTo answer a call on a locked phone Accessing Features with Your Login CredentialsTo re-submit or enter your login credentials Troubleshooting What Happens if I Can’t Access Features? Page Changing the Display Contrast To adjust the contrast on the phone displayChanging the Language on Your Phone To change the languageChanging the Time and Date Display To update the time and date displayTo enable or disable the time and date display To change the backlight intensity To change the Backlight TimeoutChanging the Backlight Changing the Background Picture Using One of Your Own Pictures as the Background PictureChanging the Phone’s Background Picture To change the background pictureClick + adjacent to Add a new background image Setting Up a Screen SaverDisplaying Screen Savers Interrupting and Disabling Screen Savers To set up a screen saverTo disable the Screen Saver setting Restarting the Phone To view a detailed list of phone issuesInvestigating Phone Warnings To update your phone’s configuration Updating Phone ConfigurationTesting Phone Hardware Audio DiagnosticsAdministrative Tasks Page Getting Help Polycom CommunityPage Governing Law Service AgreementsPolycom Limited Warranty and Limitation Liability Limitations of LiabilityWarranty Exclusive ExclusionsSafety, Compliance, and Disposal Information Industry Canada IC CE and Vcci Mark CE Mark R & TTE Directive EU onlyCopyright, Safety, and Regulatory Notices New Zealand Telepermit Echo CancellationRussian Compliance PTC General WarningHearing Aid Compatibility HAC Operating Ambient TemperaturesAustralia Waste Electrical and Electronic Equipment WeeePolycom VVX 300 and 310 Business Media Phones User Guide End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA

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