Programming
No new programming required. However, the Class of Service for the forwarding station must allow Call Forwarding to be Set/Reset for this feature to operate.
Operation
To set UNA forwarding:
1.At the forwarding extension, go
2.Dial 725.
3.Hang up or press ON/OFF.
To cancel UNA forwarding:
1.At the forwarding extension, go
2.Dial 72.
3.Hang up or press ON/OFF.
To transfer a CO call to an UNA forwarding extension:
1.Place the CO call on hold by pressing the HOLD key or by hookflashing.
2.Dial the UNA forwarding extension. The call immediately forwards, you hear dial tone and the display reads FWD UNA.
3.Hang up or press ON/OFF.
Notes
•When a call rings UNA, the UNA will continue to ring until the call is answered (by dialing 78 or by direct trunk access) or the caller hangs up.
•If multiple callers ring the UNA, the UNA calls are picked up on a
•Internal calls, direct calls to the forwarding extension, or T1 network calls ring the extension. They do not forward to UNA.
•A DISA caller will not be forwarded to UNA, but will ring the forwarding extension.
•The held CO will hear the call hold tone until the call is answered.
•If permanent call forwarding is also set in the forwarding extension, CO held calls will forward to UNA. However, all other calls will follow the permanent call forwarding.
| DBS Manual - Revised April 2000 | Page |