NEC 308, 824 manual To place an Intercom or outside call on Hold

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Hold

Hold (also known as System Hold)

For normal calls . . .

When you place an outside call on Hold, it flashes your line key and the line keys on your co-workers’ phones as well. Either you or another co-worker can pick up the call on Hold. However, Intercom calls on Hold do not indicate at any other extensions and no other system features can be accessed without disconnecting the call.

Exclusive Hold

For high priority calls . . .

After you place an outside call on Exclusive Hold, it flashes your line key but looks busy to your co-workers. Only you can pick up the call from Hold.

Automatic Hold

For easier call processing . . .

With a call on the line, without pressing Hold first, you can initiate another feature. The system places the call on Hold automatically when you press ICM or DND/CONF (If you press DND/CONF, do not hang up the phone or the call will be disconnected as this is not a true system Hold).

You can program a feature key on your display phone for Recall Line Display Mode. When a Hold Recall tone is heard, the display will show the line and station number of the recalling line (refer to Programmable Keys, page 59).

To place an Intercom or outside call on Hold:

1.Press .

2.

If you place an Intercom call on Hold, do not hang up the handset or the call will be terminated.

To place an outside 1. Press twice. call on Exclusive Hold:

2.

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Contents Multibutton Telephone Feature Handbook Year 2000 Compliance Table of Contents Table of Contents Using Your Telephone Using Your TelephoneOutside Calls Calling a Co-WorkerHandling And Rerouting Your Calls When Your Call Cant Go ThroughPlacing Calls Quickly If You Need Privacy When You Work In GroupsStreamlining Your Telephones Operation Have a Telephone MeetingPersonalizing Your Telephone Your Multibutton Phone Account Codes Alarm ClockAccount Codes To enter an Account code for an outside callSetting Alarm ClockTo stop the alarm 1. Press . tone Display keysetCall Forwarding Background MusicBackground Music Portrait 824 only To activate Call Forwarding from a keyset Call ForwardingExecutive Call Forwarding = Call Forward When Busy / Unanswered Call Parking Portait 824 Only Call TimerCall Parking Caller Waiting Camp On Call TimerCall Waiting Camp On To activate the manualCaller ID Table Caller IDCaller ID Temporary Memory To store new informa- tion or edit existing information To store Caller ID information in the tableTo make an outgoing Call using a bin NumberDeleting a bin’s entry 1. Press key Caller ID Information Temporary Memory To place an outgoing call from the Temporary MemoryTo clear all stored Callback CallbackConference Callback signalConference To establish aConfirmation Tone To join a Conference 1. when invitedConfirmation Tone To call an extension from your DSS Console Direct Station Selection Console, DSS Portrait 824 onlyUnannounced Transfer Announced Transfer Direct Station Selection, ExtensionDirect Station Selection, Extension To use a DSS key To program a OneTo display the number Programmed under a DSS/One-Touch keyTo use Directed Call Pickup to answer a Door Box call Directed Call PickupDirected Call Pickup Directory Dialing Directory DialingDo Not Disturb Do Not DisturbDoor Box Door BoxExecutive Override Executive OverrideExtension Hunting Extension HuntingFlash To call a hunt group number Handsfree Speakerphone Handsfree Speakerphone Handsfree Automatic HandsfreeTo change a Handsfree call into a handset call Hold Headset CompatibilityHeadset Compatibility To place an outside 1. Press twice. call on Exclusive Hold HoldTo place an Intercom or outside call on Hold Hotline Dual Handsfree Hotline Hotline-Dual Handsfree HotlineIntercom IntercomLast Number Redial Last Number RedialMeet-Me Conference To set up a Meet-Me ConferenceMeet-Me Conference Listen for Conversation with Conference member To reply to a Meet-Me ConferenceMessage Waiting Message WaitingDial Dial , extension number Press To answer a Message Waiting Microphone MuteMicrophone Mute To activate Microphone Mute To deactivate Microphone Mute Name/Message StoringName/Message Storing To program a trunk 1. Press twice. name To enter a nameTo store a Speed Dial To store a stationName Night Answer Off-Hours Ringing Night Answer Off-Hours RingingOff-Hook Signaling Off-Hook SignalingTo answer CO Off- Hook Signaling Outside Calls, Answering Outside Calls, AnsweringOutside Calls, Placing To answer a trunk callLine Queuing Outside Calls, PlacingConverting from Pulse to Tone Dialing Automatic Line AccessTo use Line Queuing To place a call if Are You Behind a PBX?System is behind a You May Have a Private LineNeed to Block Outgoing Calls From Your Phone? If You Hear a Warning ToneDid Your Call Go Through? To release Dial Block 1. Press To set Dial Block 1. PressPaging PagingInternal ExternalTo make a Programmable KeysProgrammable Keys Feature Description of the set feature displays Repeat Dial To cancel Repeat Dial 1. then To use Hurry-Up operRepeat Dial Room MonitorSave To activate or cancelSave Room MonitorDo not hang up Broadcast Message at a Later Time Selectable Display MessagingSelectable Display Messaging Message Waiting Do Not Disturb / General MessageCamp-On Reverse MessageMessage To cancel a Display MessageTo select a Display Selectable Display Messaging To cancel Broadcast To set up a Broadcast Message at Later Time messageSelectable Disply Messaging Broadcast MessageTo set a DND/General 1. Press . message using preset To stop the alarm 1. Press . tone and clear DisplayTo cancel the DND 1. Press . message Do Not Disturb Message / General MessageGrammed DND Previously proGeneral message To leave a TextFirst message appears on the display Camp-On Message Speed Dial Speed DialSystem Speed Dial To program a Speed Dial Number station #10 onlyTo call a System 1. or press Speed Dial number Personal Speed DialTo store a Personal To clear a Speed DialStep Calling Step CallingTandem Trunking To place an outsideTo later join an Unsupervised Tandem TrunkingTime and Date Setting Time and Date SettingTransfer TransferVoice Mail Voice MailTo program a voice 1. mail key Calling Your MailboxLeaving a Message Unanswered extensionTransferring Calls to a Mailbox Forwarding Calls to Your MailboxVolume Control Volume ControlRecording Your Call To assign a Recording 1. keyTo adjust the LCD Do not lift handset. contrast for display Charts ChartsSystem Flash Rates for LEDs DND IndexIndex-2 Index-3 Index-4 Cng.nec.com Other Important Telephone Numbers
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