NEC 308, 824 manual Outside Calls, Placing, Line Queuing

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Outside Calls, Placing

The method you use depends on how your system and your phone are set up. For example, if your office is set up like a 'key system', you and your co-workers will have line keys for the same outside lines. Your Communications Manager can tell you which method you should use for placing outside calls.

To place a call using a line or loop key:

To place a call using Line Groups when line appears under a CO key:

To place a call using Line Groups when line does not appear under a CO key:

Line Queuing

1.Press an available line or loop key.

You may have to press SPK or lift the handset before pressing the line or loop key.

2.Dial number.

1.

2.Press .

Listen for: Dial tone

3.Dial telephone number.

1.

2.Press .

3.Dial two-digit line number.

Listen for: Dial tone

4.Dial telephone number.

When all outgoing lines in a particular group are busy, Line Queuing puts you on a 'waiting list' for an available line in the group. As soon as a line becomes free, your phone rings and a line key flashes. When signaled, you must answer within 20 seconds or the line rings the next person on the 'waiting list'.

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Contents Multibutton Telephone Feature Handbook Year 2000 Compliance Table of Contents Table of Contents Using Your Telephone Using Your TelephoneOutside Calls Calling a Co-WorkerHandling And Rerouting Your Calls When Your Call Cant Go ThroughPlacing Calls Quickly If You Need Privacy When You Work In GroupsStreamlining Your Telephones Operation Have a Telephone MeetingPersonalizing Your Telephone Your Multibutton Phone Account Codes Alarm ClockAccount Codes To enter an Account code for an outside callSetting Alarm ClockTo stop the alarm 1. Press . tone Display keysetBackground Music Background Music Portrait 824 onlyCall Forwarding Call Forwarding Executive Call ForwardingTo activate Call Forwarding from a keyset = Call Forward When Busy / Unanswered Call Timer Call ParkingCall Parking Portait 824 Only Caller Waiting Camp On Call TimerCall Waiting Camp On To activate the manualCaller ID Caller IDCaller ID Table Temporary Memory To store new informa- tion or edit existing information To store Caller ID information in the tableCall using a bin Number Deleting a bin’s entry 1. Press keyTo make an outgoing Caller ID To place an outgoing call from the Temporary Memory To clear all storedInformation Temporary Memory Callback CallbackConference Callback signalConference To establish aTo join a Conference 1. when invited Confirmation ToneConfirmation Tone To call an extension from your DSS Console Direct Station Selection Console, DSS Portrait 824 onlyDirect Station Selection, Extension Direct Station Selection, ExtensionUnannounced Transfer Announced Transfer To use a DSS key To program a OneTo display the number Programmed under a DSS/One-Touch keyDirected Call Pickup Directed Call PickupTo use Directed Call Pickup to answer a Door Box call Directory Dialing Directory DialingDo Not Disturb Do Not DisturbDoor Box Door BoxExecutive Override Executive OverrideExtension Hunting Extension HuntingFlash To call a hunt group numberHandsfree Speakerphone Handsfree SpeakerphoneHandsfree Automatic HandsfreeTo change a Handsfree call into a handset call Headset Compatibility Headset CompatibilityHold Hold To place an Intercom or outside call on HoldTo place an outside 1. Press twice. call on Exclusive Hold Hotline Dual Handsfree Hotline Hotline-Dual Handsfree HotlineIntercom IntercomLast Number Redial Last Number RedialTo set up a Meet-Me Conference Meet-Me ConferenceMeet-Me Conference Listen for Conversation with Conference member To reply to a Meet-Me ConferenceMessage Waiting Message WaitingDial Dial , extension number Press Microphone Mute Microphone MuteTo answer a Message Waiting Name/Message Storing Name/Message StoringTo activate Microphone Mute To deactivate Microphone Mute To program a trunk 1. Press twice. name To enter a nameTo store a station NameTo store a Speed Dial Night Answer Off-Hours Ringing Night Answer Off-Hours RingingOff-Hook Signaling Off-Hook SignalingTo answer CO Off- Hook Signaling Outside Calls, Answering Outside Calls, AnsweringOutside Calls, Placing To answer a trunk callLine Queuing Outside Calls, PlacingAutomatic Line Access To use Line QueuingConverting from Pulse to Tone Dialing To place a call if Are You Behind a PBX?System is behind a You May Have a Private LineIf You Hear a Warning Tone Did Your Call Go Through?Need to Block Outgoing Calls From Your Phone? To release Dial Block 1. Press To set Dial Block 1. PressPaging PagingInternal ExternalProgrammable Keys Programmable KeysTo make a Feature Description of the set feature displays Repeat Dial To cancel Repeat Dial 1. then To use Hurry-Up operRepeat Dial Room MonitorSave To activate or cancelSave Room MonitorDo not hang up Selectable Display Messaging Selectable Display MessagingBroadcast Message at a Later Time Message Waiting Do Not Disturb / General MessageCamp-On Reverse MessageTo cancel a Display Message To select a DisplayMessage Selectable Display Messaging To cancel Broadcast To set up a Broadcast Message at Later Time messageSelectable Disply Messaging Broadcast MessageTo set a DND/General 1. Press . message using preset To stop the alarm 1. Press . tone and clear DisplayTo cancel the DND 1. Press . message Do Not Disturb Message / General MessageGrammed DND Previously proGeneral message To leave a TextFirst message appears on the display Camp-On Message Speed Dial Speed DialSystem Speed Dial To program a Speed Dial Number station #10 onlyTo call a System 1. or press Speed Dial number Personal Speed DialTo store a Personal To clear a Speed DialStep Calling Step CallingTandem Trunking To place an outsideTo later join an Unsupervised Tandem TrunkingTime and Date Setting Time and Date SettingTransfer TransferVoice Mail Voice MailTo program a voice 1. mail key Calling Your MailboxLeaving a Message Unanswered extensionTransferring Calls to a Mailbox Forwarding Calls to Your MailboxVolume Control Volume ControlRecording Your Call To assign a Recording 1. keyTo adjust the LCD Do not lift handset. contrast for display Charts ChartsSystem Flash Rates for LEDs DND IndexIndex-2 Index-3 Index-4 Cng.nec.com Other Important Telephone Numbers
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