Step Calling
To place an outside | 1. | Seize a | . |
call: | 2. | Press a | |
|
| selected number. |
Step Calling
When you make an Intercom call and receive a busy signal or no answer, Step Calling lets you call the other extensions, in ascending order, by just dialing '#'. For example, if extension 12 is busy, Step Calling tries extension 13. If there is no answer at extension 13, Step Calling tries extension 14, and so on. Step Calling is cancelled if it reaches an extension that is not installed.
To initiate a Step Call: 1. Place an Intercom call.
●Listen for: Busy tone or no answer.
2.Dial .
●Next extension is automatically called. To call the next extension, dial '#' again.
Tandem Trunking
Tandem Trunking lets you set up a Conference with two outside callers and then drop out of the call - leaving the callers talking in an Unsupervised Conference. Once you drop out you are not part of the conversation. The Unsupervised Conference continues until you reen- ter the conversation and hang up the call or either party terminates the call. You can rejoin the Conference and end it whenever you choose.
If you are a dispatcher for outside service people, for example, you can use Tandem Trunking to put two of your service people in touch:
●Answer a call from one service person
●Place a call to the second service person
●Set up the
●Drop out of the call
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