NEC 308, 824 manual Handling And Rerouting Your Calls, When Your Call Cant Go Through

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Using Your Telephone

Handling And Rerouting Your Calls

FOLLOW	CALL
ME	FWD
DND	HOLD
SEL.	PARK
DISPL.	PARK

Use Hold (page 36) to have your call wait at your phone. Or, if your system is a Portrait 824, Park it in orbit for a co-worker (page 14).

Have a call for a co-worker? Transfer it to them (page 79).

When you leave your desk, think about Call Forwarding your calls to someone else (page 11). Or, if you want your callers to know where you are, set a Selectable

Display Message at your phone (page 65).

When Your Call Can't Go Through

Don't just hang up when your call can't get through to a co-worker! Use Call Waiting (page 15) to wait without hanging up. Send your co-worker Off Hook Signaling (page 50) to let them know you're waiting. If you don't have time to wait, leave a Callback request (page 22).

In a hurry? Think about leaving your co-worker a Message Waiting (page 43).

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Contents Multibutton Telephone Feature Handbook Year 2000 Compliance Table of Contents Table of Contents Using Your Telephone Using Your TelephoneOutside Calls Calling a Co-WorkerHandling And Rerouting Your Calls When Your Call Cant Go ThroughPlacing Calls Quickly If You Need Privacy When You Work In GroupsStreamlining Your Telephones Operation Have a Telephone MeetingPersonalizing Your Telephone Your Multibutton Phone To enter an Account code for an outside call Alarm ClockAccount Codes Account CodesDisplay keyset Alarm ClockSetting To stop the alarm 1. Press . toneBackground Music Portrait 824 only Background MusicCall Forwarding Executive Call Forwarding Call ForwardingTo activate Call Forwarding from a keyset = Call Forward When Busy / Unanswered Call Parking Call TimerCall Parking Portait 824 Only To activate the manual Call TimerCaller Waiting Camp On Call Waiting Camp OnCaller ID Caller IDCaller ID Table Temporary Memory To store new informa- tion or edit existing information To store Caller ID information in the tableDeleting a bin’s entry 1. Press key Call using a bin NumberTo make an outgoing Caller ID To clear all stored To place an outgoing call from the Temporary MemoryInformation Temporary Memory Callback CallbackTo establish a Callback signalConference ConferenceConfirmation Tone To join a Conference 1. when invitedConfirmation Tone To call an extension from your DSS Console Direct Station Selection Console, DSS Portrait 824 onlyDirect Station Selection, Extension Direct Station Selection, ExtensionUnannounced Transfer Announced Transfer Programmed under a DSS/One-Touch key To program a OneTo use a DSS key To display the numberDirected Call Pickup Directed Call PickupTo use Directed Call Pickup to answer a Door Box call Directory Dialing Directory DialingDo Not Disturb Do Not DisturbDoor Box Door BoxExecutive Override Executive OverrideTo call a hunt group number Extension HuntingExtension Hunting FlashAutomatic Handsfree Handsfree SpeakerphoneHandsfree Speakerphone HandsfreeTo change a Handsfree call into a handset call Headset Compatibility Headset CompatibilityHold To place an Intercom or outside call on Hold HoldTo place an outside 1. Press twice. call on Exclusive Hold Hotline Dual Handsfree Hotline Hotline-Dual Handsfree HotlineIntercom IntercomLast Number Redial Last Number RedialMeet-Me Conference To set up a Meet-Me ConferenceMeet-Me Conference Listen for Conversation with Conference member To reply to a Meet-Me ConferenceMessage Waiting Message WaitingDial Dial , extension number Press Microphone Mute Microphone MuteTo answer a Message Waiting Name/Message Storing Name/Message StoringTo activate Microphone Mute To deactivate Microphone Mute To program a trunk 1. Press twice. name To enter a nameName To store a stationTo store a Speed Dial Night Answer Off-Hours Ringing Night Answer Off-Hours RingingOff-Hook Signaling Off-Hook SignalingTo answer CO Off- Hook Signaling To answer a trunk call Outside Calls, AnsweringOutside Calls, Answering Outside Calls, PlacingLine Queuing Outside Calls, PlacingTo use Line Queuing Automatic Line AccessConverting from Pulse to Tone Dialing You May Have a Private Line Are You Behind a PBX?To place a call if System is behind aDid Your Call Go Through? If You Hear a Warning ToneNeed to Block Outgoing Calls From Your Phone? To release Dial Block 1. Press To set Dial Block 1. PressExternal PagingPaging InternalProgrammable Keys Programmable KeysTo make a Feature Description of the set feature displays Room Monitor To cancel Repeat Dial 1. then To use Hurry-Up operRepeat Dial Repeat DialRoom Monitor To activate or cancelSave SaveDo not hang up Selectable Display Messaging Selectable Display MessagingBroadcast Message at a Later Time Reverse Message Do Not Disturb / General MessageMessage Waiting Camp-OnTo select a Display To cancel a Display MessageMessage Selectable Display Messaging Broadcast Message To set up a Broadcast Message at Later Time messageTo cancel Broadcast Selectable Disply MessagingDo Not Disturb Message / General Message To stop the alarm 1. Press . tone and clear DisplayTo set a DND/General 1. Press . message using preset To cancel the DND 1. Press . messageTo leave a Text Previously proGrammed DND General messageFirst message appears on the display Camp-On Message To program a Speed Dial Number station #10 only Speed DialSpeed Dial System Speed DialTo clear a Speed Dial Personal Speed DialTo call a System 1. or press Speed Dial number To store a PersonalTo place an outside Step CallingStep Calling Tandem TrunkingTo later join an Unsupervised Tandem TrunkingTime and Date Setting Time and Date SettingTransfer TransferVoice Mail Voice MailUnanswered extension Calling Your MailboxTo program a voice 1. mail key Leaving a MessageTransferring Calls to a Mailbox Forwarding Calls to Your MailboxTo assign a Recording 1. key Volume ControlVolume Control Recording Your CallTo adjust the LCD Do not lift handset. contrast for display Charts ChartsSystem Flash Rates for LEDs DND IndexIndex-2 Index-3 Index-4 Cng.nec.com Other Important Telephone Numbers

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