Panasonic KX-TG7432, KX-TG7433, KX-TG7434 Troubleshooting, General use Problem Cause/solution

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem	Cause/solution
The unit does not work.	L Make sure the batteries are installed correctly
	(page 8).
	L Fully charge the batteries (page 8).
	L Check the connections (page 8).
	L Unplug the base unit’s AC adaptor to reset the
	unit. Reconnect the adaptor and try again.
	L The handset has not been registered to the base
	unit. Register the handset (page 26).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line cord
	is not connected. Check the connections.
	L If you are using a splitter to connect the unit,
	remove the splitter and connect the unit to the wall
	jack directly. If the unit operates properly, check
	the splitter.
	L Disconnect the base unit from the telephone line
	and connect the line to a known working
	telephone. If the working telephone operates
	properly, contact our service personnel to have the
	unit repaired. If the working telephone does not
	operate properly, contact your service provider/
	telephone company.
The indicator on the	L New messages have been recorded. Listen to the
handset flashes slowly.	new messages (page 32).
	L New voice mail messages have been recorded.
	Listen to the new voice mail messages (page 37).

Programmable settings

Problem	Cause/solution
I have changed the display	L Change the display language (page 12).
language to a language I
cannot read.
While programming, the	L A call is being received. Answer the call and start
handset starts to ring.	again after hanging up.

For assistance, please visit http://www.panasonic.com/help		41

Image 41

Contents Operating Instructions Voice Mail Service Caller ID ServiceIntroduction Important InformationSupplied accessories Accessory informationModel composition KX-TGAccessory item Order number Additional/replacement accessoriesOptional handset feature overview Feature Expanding your phone systemFor your safety Important safety instructions Specifications Battery installation Setting upBattery charge ConnectionsOperation Operating time During a power failureBattery level Icon Base unit ControlsHandset Icon Feature Temporary switch of the display modeDisplay Handset display items MeaningDialing mode Initial settingsDisplay language Voice guidance languageRedial Making callsAnswering calls Hold Useful features during a callMute FlashCall share Temporary tone dialing for rotary/pulse service usersHandset clarity booster Adding entries Shared phonebookFinding and calling a phonebook entry SelectErasing entries Editing entriesChain dial OFFMain menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Talking CallerID Feature Setting code System Code Programming using the direct commandsPre-recorded Time adjust*10 Alarm Silent modeSpecial programming SaveFrom the caller list Call block Caller ID subscribers onlyStoring unwanted callers Clear Display modeOperating additional units Registering a unitRegistering a handset to a base unit Additional handsetsCaller ID features Using Caller ID serviceTalking Caller ID Missed callsCaller list Caller ID number auto edit featureRinger ID Viewing the caller list and calling backErasing all caller information Erasing selected caller informationStoring caller information to the phonebook Select iOFFTurning the answering system on/off Answering systemMemory capacity Call screeningGreeting message Listening to messages using the base unitErasing all messages Listening to messages using the handsetListening to messages from the message list PlayUsing the answering system remotely Remote access codeRemote operation Calling back Caller ID subscribers onlyRemote commands Answering system settingsWhen the Spanish voice guidance is selected Turning on the answering system remotelyMessage alert For voice mail service subscribersCaller’s recording time Storing the voice mail VM access number Voice mail serviceTo erase the voice mail access number Voice mail VM tone detectionListening to voice mail messages Turning VM tone detection on/off The default setting is OnHandset locator IntercomTransferring calls, conference calls Making an intercom callTo attach Belt clipWall mounting Display message Cause/solution Error messagesProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Making/answering calls, intercom Problem Cause/solutionBattery recharge Problem Cause/solution Caller ID/Talking Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Incorrecto Guía Rápida EspañolaCorrecto Cambio temporal del modo de pantalla JoystickTeclas de función Idioma de la guía de voz Idioma de la pantallaContestador de llamadas Unidad base Para grabar su propio mensaje Mensaje marcadorPreguntas frecuentes 1El auricular muestra Solución rápida de problemasHablar aparece 2El auricular no emite ningún tono de marcaciónCómo registrar un auricular a una unidad base TTY users hearing or speech impaired users can call Customer servicesOr, contact us via the web at Ship-In Service Warranty For United States and Puerto RicoPanasonic Consumer Electronics Company Parts Labor One 1 YearLimited Warranty Limits And Exclusions Index Call us at 1-800-211-PANA Read these Operating InstructionsFor your future reference Attach your purchase receipt here