Panasonic KX-TG7433, KX-TG7432, KX-TG7434, KX-TG7431 Answering system Problem Cause/solution

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Useful Information

Problem	Cause/solution
The caller list/incoming	L The Caller ID number auto edit feature is turned
phone numbers are not	off. Turn it on and try again (page 20).
edited automatically.	L You need to call back the edited number to
	activate Caller ID number auto edit.
I cannot dial the phone	L The phone number you dialed might have been
number edited in the caller	edited incorrectly (for example, the long distance
list.	“1” or the area code is missing). Edit the phone
	number with another pattern (page 28).
Time on the unit has	L Incorrect time information from incoming Caller ID
shifted.	changes the time. Set the time adjustment to
	“Manual” (off) (page 22).
The 2nd caller’s	L In order to use Caller ID, call waiting, or Call
information is not	Waiting Caller ID (CWID), you must first contact
displayed during an	your service provider/telephone company and
outside call.	subscribe to the desired service.
	After subscribing, you may need to contact your
	service provider/telephone company again to
	activate this specific service, even if you already
	subscribed to both Caller ID and Call Waiting with
	Caller ID services (CWID).

Answering system

Problem	Cause/solution
The unit does not record	L The answering system is turned off. Turn it on
new messages.	(page 30).
	L The message memory is full. Erase unnecessary
	messages (page 31).
	L The recording time is set to “Greeting only”.
	Change the setting (page 35).
	L If you subscribe to a voice mail service, messages
	are recorded by your service provider/telephone
	company, not your telephone. Change the unit’s
	number of rings setting or contact your service
	provider/telephone company (page 35).
I cannot operate the	L Someone is using the unit. Wait for the other user
answering system.	to finish.
	L A caller is leaving a message. Wait for the caller to
	finish.
	L The handset is too far from the base unit. Move
	closer.

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Contents Operating Instructions Caller ID Service Voice Mail ServiceIntroduction Important InformationAccessory information Supplied accessoriesModel composition KX-TGAdditional/replacement accessories Accessory item Order numberOptional handset feature overview Feature Expanding your phone systemFor your safety Important safety instructions Specifications Setting up Battery installationBattery charge ConnectionsOperation Operating time During a power failureBattery level Icon Base unit ControlsHandset Temporary switch of the display mode Icon FeatureDisplay Handset display items MeaningInitial settings Dialing modeDisplay language Voice guidance languageRedial Making callsAnswering calls Useful features during a call HoldMute FlashCall share Temporary tone dialing for rotary/pulse service usersHandset clarity booster Shared phonebook Adding entriesFinding and calling a phonebook entry SelectEditing entries Erasing entriesChain dial OFFMain menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Talking CallerID Programming using the direct commands Feature Setting code System CodePre-recorded Time adjust*10 Silent mode AlarmSpecial programming SaveFrom the caller list Call block Caller ID subscribers onlyStoring unwanted callers Display mode ClearRegistering a unit Operating additional unitsRegistering a handset to a base unit Additional handsetsUsing Caller ID service Caller ID featuresTalking Caller ID Missed callsCaller ID number auto edit feature Caller listRinger ID Viewing the caller list and calling backErasing selected caller information Erasing all caller informationStoring caller information to the phonebook Select iOFFAnswering system Turning the answering system on/offMemory capacity Call screeningListening to messages using the base unit Greeting messageListening to messages using the handset Erasing all messagesListening to messages from the message list PlayRemote access code Using the answering system remotelyRemote operation Calling back Caller ID subscribers onlyAnswering system settings Remote commandsWhen the Spanish voice guidance is selected Turning on the answering system remotelyMessage alert For voice mail service subscribersCaller’s recording time Voice mail service Storing the voice mail VM access numberTo erase the voice mail access number Voice mail VM tone detectionTurning VM tone detection on/off The default setting is On Listening to voice mail messagesIntercom Handset locatorTransferring calls, conference calls Making an intercom callTo attach Belt clipWall mounting Error messages Display message Cause/solutionProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Making/answering calls, intercom Problem Cause/solutionBattery recharge Problem Cause/solution Caller ID/Talking Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Incorrecto Guía Rápida EspañolaCorrecto Cambio temporal del modo de pantalla JoystickTeclas de función Idioma de la pantalla Idioma de la guía de vozPara grabar su propio mensaje Mensaje marcador Contestador de llamadas Unidad basePreguntas frecuentes Solución rápida de problemas 1El auricular muestra2El auricular no emite ningún tono de marcación Hablar apareceCómo registrar un auricular a una unidad base TTY users hearing or speech impaired users can call Customer servicesOr, contact us via the web at Warranty For United States and Puerto Rico Ship-In ServicePanasonic Consumer Electronics Company Parts Labor One 1 YearLimited Warranty Limits And Exclusions Index Read these Operating Instructions Call us at 1-800-211-PANAFor your future reference Attach your purchase receipt here