Panasonic KX-TG7431, KX-TG7433, KX-TG7432 Caller ID/Talking Caller ID Problem Cause/solution

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	Useful Information

Problem	Cause/solution
The handset and/or base	L The ringer volume is turned off. Adjust the ringer
unit does not ring.	volume (page 14, 21).
	L Silent mode is turned on. Turn it off (page 23).
I cannot make a call.	L The dialing mode may be set incorrectly. Change
	the setting (page 12).
	L The handset is too far from the base unit. Move
	closer and try again.
I cannot make long	L Make sure that you have long distance service.
distance calls.

Caller ID/Talking Caller ID

Problem	Cause/solution
Caller information is not	L You must subscribe to Caller ID service. Contact
displayed.	your service provider/telephone company for
	details.
	L If your unit is connected to any additional
	telephone equipment such as a Caller ID box or
	cordless telephone line jack, plug the unit directly
	into the wall jack.
	L If you use a DSL/ADSL service, we recommend
	connecting a DSL/ADSL filter between the base
	unit and the telephone line jack. Contact your
	DSL/ADSL provider for details.
	L The name display service may not be available in
	some areas. Contact your service provider/
	telephone company for details.
	L Other telephone equipment may be interfering
	with this unit. Disconnect the other equipment and
	try again.
Caller information is	L Depending on your service provider/telephone
displayed or announced	company, the unit may display or announce the
late.	caller’s information at the 2nd ring or later.
	L Move closer to the base unit.
Caller information is not	L The handset or base unit’s ringer volume is turned
announced.	off. Adjust it (page 14, 21).
	L The Talking Caller ID feature is turned off. Turn it
	on (page 21, 22).
	L The number of rings for the answering system is
	set to “2” or “Toll saver”. Select a different
	setting (page 34).

For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions Important Information Caller ID ServiceVoice Mail Service IntroductionKX-TG Accessory informationSupplied accessories Model compositionExpanding your phone system Additional/replacement accessoriesAccessory item Order number Optional handset feature overview FeatureFor your safety Important safety instructions Specifications Connections Setting upBattery installation Battery chargeBattery level Icon During a power failureOperation Operating time Handset ControlsBase unit Handset display items Meaning Temporary switch of the display modeIcon Feature DisplayVoice guidance language Initial settingsDialing mode Display languageAnswering calls Making callsRedial Flash Useful features during a callHold MuteHandset clarity booster Temporary tone dialing for rotary/pulse service usersCall share Select Shared phonebookAdding entries Finding and calling a phonebook entryOFF Editing entriesErasing entries Chain dialProgramming by scrolling through the display menus Programmable settingsMain menu Sub-menu Talking CallerID Feature Setting code System Code Programming using the direct commandsPre-recorded Time adjust*10 Save Silent modeAlarm Special programmingStoring unwanted callers Call block Caller ID subscribers onlyFrom the caller list Clear Display modeAdditional handsets Registering a unitOperating additional units Registering a handset to a base unitMissed calls Using Caller ID serviceCaller ID features Talking Caller IDViewing the caller list and calling back Caller ID number auto edit featureCaller list Ringer IDSelect iOFF Erasing selected caller informationErasing all caller information Storing caller information to the phonebookCall screening Answering systemTurning the answering system on/off Memory capacityGreeting message Listening to messages using the base unitPlay Listening to messages using the handsetErasing all messages Listening to messages from the message listCalling back Caller ID subscribers only Remote access codeUsing the answering system remotely Remote operationTurning on the answering system remotely Answering system settingsRemote commands When the Spanish voice guidance is selectedCaller’s recording time For voice mail service subscribersMessage alert Voice mail VM tone detection Voice mail serviceStoring the voice mail VM access number To erase the voice mail access numberListening to voice mail messages Turning VM tone detection on/off The default setting is OnMaking an intercom call IntercomHandset locator Transferring calls, conference callsWall mounting Belt clipTo attach Display message Cause/solution Error messagesGeneral use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solution Problem Cause/solutionMaking/answering calls, intercom Caller ID/Talking Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Correcto Guía Rápida EspañolaIncorrecto Teclas de función JoystickCambio temporal del modo de pantalla Idioma de la guía de voz Idioma de la pantallaContestador de llamadas Unidad base Para grabar su propio mensaje Mensaje marcadorPreguntas frecuentes 1El auricular muestra Solución rápida de problemasHablar aparece 2El auricular no emite ningún tono de marcaciónCómo registrar un auricular a una unidad base Or, contact us via the web at Customer servicesTTY users hearing or speech impaired users can call Parts Labor One 1 Year Warranty For United States and Puerto RicoShip-In Service Panasonic Consumer Electronics CompanyLimited Warranty Limits And Exclusions Index Attach your purchase receipt here Read these Operating InstructionsCall us at 1-800-211-PANA For your future reference