Panasonic KXTG7874S, KX-TG7845, KX-TG7873, KX-TG7875, KX-TG7841 Caller ID/Talking Caller ID

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Useful Information

Problem

I cannot make a call using the landline.

I cannot make long distance calls.

Cause/solution

RThe dialing mode may be set incorrectly. Change the setting (page 16).

RThe cellular line only mode is turned on. Turn it off (page 19).

RMake sure that you have long distance service.

Caller ID/Talking Caller ID

Problem

Caller information is not displayed.

Caller information is displayed or announced late.

Caller information is not announced.

Cause/solution

RYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe name display service for landline calls may not be available in some areas. Contact your service provider/ telephone company for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

RThe ringer volume for landline is turned off. Adjust the ringer volume (page 39, 42).

RThe ringer volume for cellular line is turned off. Adjust the ringer volume (page 38, 42).

RWhen one handset is selected to ring for cellular calls, other units do not announce caller information. To change the selection, see page 18.

RThe Talking Caller ID feature is turned off. Turn it on (page 40, 42).

RThe ring as cell mode is set to “On (without Talking CID)”. To change the mode, see page 18.

RThe number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 61).

RYour unit does not announce caller information if

–the base unit or 2 or more handsets are on a call.

–a headset is in use.

72For assistance, please visit http://www.panasonic.com/help

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Contents Link-to-Cell Cellular Convergence Solution Thank you for purchasing a Panasonic productTable of Contents Accessory information Supplied accessoriesModel composition Additional/replacement accessories Supplied handset qty No. Accessory item/ Order numberAccessory item Order number Bluetooth devices Expanding your phone systemTrademarks For your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noiseOther information EnvironmentRoutine care Energy Star for KX-TG7841 seriesSpecifications Setting up ConnectionsBase unit KX-TG7841 series Base unit KX-TG7871 seriesBattery installation Battery chargingBattery level Icon Battery levelIntelligent eco mode Panasonic Ni-MH batteryControls Performance supplied batteriesMnoise Reductionn Mholdn Mredialn Mpausen Mflashn Mcall WaitnMerasen Mlocatorn MintercomnDisplay/Indicators Charging the cellular phone byBelt clip Handset display itemsCell 1/CELL 2 indicators on the base unit Base unit display itemsInitial settings Dialing modeDate and time Display languageLink to cell feature Pairing a cellular phoneUnpairing a cellular phone MoffnLink to cell settings Ring as cell modeSelecting which unit receives cellular calls Auto connection to the cellular phoneCellular line only mode If you do not use the landline Connecting/disconnecting the cellular phone manuallyHandset To connect/disconnect To turn onChanging the Bluetooth PIN Personal Identification Number When you use the landline againCellular line selection Msaven a MexitnMaking cellular calls Making landline callsUseful features during a call Answering callsHold For call waiting or Call Waiting Caller ID service users MuteFlash for landline calls Handset clarity boosterHandset noise reduction Handset equalizerCall share MbN Transfer to cell aPower back-up operation for landline Using the other line during a conversationMbN Hold a Mselectn To make a 2nd call To answer a 2nd callMaking calls during a power failure Answering calls during a power failureMaking a call using the shared phonebook When only 1 handset is registeredMaking/Answering Calls Using the Handset Adjusting the speaker volume MredialnMexitn Adjusting the base unit ringer volume While the base unit is ringing for an incoming callPress Mholdn during a landline call MZN Groups Character table for entering namesErasing the character or number Key CharacterSearching by first character Searching by querySearching by group MoknEditing entries Chain dialErasing entries Erasing an entrySpeed dial Programmable settings Display menu tree and direct command code tableHandset Main menu Answering deviceSettings Ring count*1 Rings Play all msgErase all msg.*1 Greeting Record greeting*1Bluetooth Device*4 Ringer volumeLink to cell Connect*1 Add new Disconnect*1Settings Auto connect *1 Min Mode *1 Cell line select Cellphone 1*4Alarm Once Time adjustment *1, *9 Caller ID autoAdjustment*1, *9 Manual Talking Caller ID Handset Setting*12 Detector2*14Access#*1 Set date & time Date and time*1Set tel line Set dial mode *1 Pulse Power failure Deregistration *2Battery check Auto talk *17Base unit Call block *1 First ring*1 On OffBlock w/o num*1, *2 On Off Caller ID edit On OffAlarm Silent modeTurning silent mode on/off Special programmingCall block Caller ID subscribers OnlyChanging the handset name Storing unwanted callersSetting the first ring for the call block list Blocking incoming calls without phone numberMcidn AreaRegistering a unit Operating additional unitsRegistering a handset to the base unit Using Caller ID service Caller ID featuresTalking Caller ID Caller list Ringer ID for handsetViewing the caller list and calling back Using the landline When a cellular phone is not paired Editing a caller’s phone number before calling backExample ExampleErasing selected caller InformationErasing all caller information Storing caller information toSetting conversion codes When Select mode menu is displayedCopying phonebook from a cellular phone phonebook transfer To copy from other cellular phones not pairedText message alert settings To store National accessText message alert Operating a Bluetooth wireless Headset using a landlineAdjusting your headset receiver volume Call sharing between your headset and the handsetAnswering system for landline Turning the answering system on/offGreeting message Memory capacity including your greeting messageListening to messages using the base unit Using the handset Listening to messagesAdvanced new message alerting features Turning on/off the new message alert settingAudible message alert New message alert by a callRemote access code Using the answering system remotelyRemote operation Answering system settings Remote commandsVoice guidance Turning on the answering system remotelyFor voice mail service subscribers Caller’s recording timeVoice mail service for landline Storing the voice mail VM access numberTo erase the voice mail access number Voice mail VM tone detectionListening to voice mail messages Intercom Handset locatorTransferring calls, conference calls Making an intercom callAnswering a transferred call To complete the transfer Base unitMbN Stop conference a To complete the transfer Press MZNWall mounting ChargerError messages Cause/solutionDisplay message Troubleshooting Use rechargeable batteryProblem General useProgrammable settings Battery rechargeMaking/answering calls, intercom Caller ID/Talking Caller ID Using Bluetooth devices Cannot connect my headset to the base unit Bluetooth PIN Answering systemLiquid damage FCC and other information FCC RF Exposure Warning Compatible with Guía Rápida Española Unidad base para la serie KX-TG7841Correcto Incorrecto Unidad base para la serie KX-TG7871Cargando Idioma de la pantalla Auricular/Unidad base Unidad base Exit Idioma de la guía de voz AuricularGuarda s OFF Marcas registradasCómo emparejar un teléfono celular con Bluetooth Auricular Su teléfono celularOFF Nota Unidad base Indicadores Cell 1/CELL Estado SignificadoPara conectarlo o desconectarlo Para encenderloPara apagarlo Cómo hacer y contestar llamadas AuricularPara ajustar el volumen del timbre Auricular Para ajustar el volumen del timbre Unidad basePara hacer una llamada celular SelecAgregar Ent. Nueva s Selec SelecPara copiar desde otros teléfonos celulares no emparejados Cuando aparezca el menú Selec. modoTeléfono celular Cómo emparejar un audífono con la unidad base Su audífonoPreguntas frecuentes Auricular MENU13Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call Warranty For United States and Puerto Rico Limited Warranty CoveragePanasonic Corporation of North America Limited Warranty Limits And Exclusions When you ship the productIndex Index Page Read troubleshooting page in the Operating Instructions For your future referenceAttach your purchase receipt here