Panasonic KXTG7873S, KX-TG7845, KX-TG7873, KX-TG7875 Cannot connect my headset to the base unit

Page 74

Useful Information

Problem

I cannot connect my headset to the base unit.

Some headset enhanced features are not available.

An error tone is heard when I try to program the Bluetooth feature.

Text message alert is not announced.

Cause/solution

RConfirm that your headset is turned on.

RIf your headset is already connected to another Bluetooth device such as your cellular phone, disconnect the headset from your cellular phone, then perform the connecting procedure from the base unit.

RIf someone is using a cellular line, you cannot connect the headset. There can be only one active Bluetooth connection at a time.

RThe headset has not been paired to the base unit. Pair the headset (page 54).

RThe base unit does not support enhanced features such as Last number redial or Call reject.

RThe Bluetooth feature cannot be accessed immediately after connecting the AC adaptor to the base unit. Wait a few seconds and try again.

RThe headset has not connected to the base unit yet, even though you performed the connecting procedure setting. Wait a few seconds and try again.

RThe text message alert announcement depends on the

“Ring as cell (limited)” setting (page 18) and the “Talking Caller ID” setting (page 40, 42).

To make the unit announce text message alerts, there are 2 methods available, depending on whether or not you want the unit to emit the same ring as the cellular phone when a call is being received on the cellular phone.

–If you prefer the same ring as the cellular phone, select “On (with Talking CID)” of the “Ring as cell (limited)” setting.

–If you prefer the same ring as the unit, select “Off” of the “Ring as cell (limited)” setting, and select “On” of the “Talking Caller ID” setting on the handset and base unit.

74For assistance, please visit http://www.panasonic.com/help

Image 74

Contents Link-to-Cell Cellular Convergence Solution Thank you for purchasing a Panasonic productTable of Contents Model composition Accessory informationSupplied accessories Accessory item Order number Additional/replacement accessoriesSupplied handset qty No. Accessory item/ Order number Trademarks Bluetooth devicesExpanding your phone system For your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseRoutine care Other informationEnvironment Energy Star for KX-TG7841 seriesSpecifications Base unit KX-TG7841 series Setting upConnections Base unit KX-TG7871 seriesBattery level Battery installationBattery charging Icon Battery levelControls Intelligent eco modePanasonic Ni-MH battery Performance supplied batteriesMerasen Mnoise ReductionnMholdn Mredialn Mpausen Mflashn Mcall Waitn Mlocatorn MintercomnBelt clip Display/IndicatorsCharging the cellular phone by Handset display itemsCell 1/CELL 2 indicators on the base unit Base unit display itemsDate and time Initial settingsDialing mode Display languageUnpairing a cellular phone Link to cell featurePairing a cellular phone MoffnSelecting which unit receives cellular calls Link to cell settingsRing as cell mode Auto connection to the cellular phoneHandset To connect/disconnect Cellular line only mode If you do not use the landlineConnecting/disconnecting the cellular phone manually To turn onCellular line selection Changing the Bluetooth PIN Personal Identification NumberWhen you use the landline again Msaven a MexitnMaking cellular calls Making landline callsHold Useful features during a callAnswering calls Flash for landline calls For call waiting or Call Waiting Caller ID service usersMute Handset clarity boosterCall share Handset noise reductionHandset equalizer MbN Transfer to cell aMbN Hold a Mselectn To make a 2nd call Power back-up operation for landlineUsing the other line during a conversation To answer a 2nd callMaking a call using the shared phonebook Making calls during a power failureAnswering calls during a power failure When only 1 handset is registeredMaking/Answering Calls Using the Handset Mexitn Adjusting the speaker volumeMredialn Adjusting the base unit ringer volume While the base unit is ringing for an incoming callPress Mholdn during a landline call MZN Erasing the character or number GroupsCharacter table for entering names Key CharacterSearching by group Searching by first characterSearching by query MoknErasing entries Editing entriesChain dial Erasing an entrySpeed dial Handset Programmable settingsDisplay menu tree and direct command code table Main menu Answering deviceErase all msg.*1 Settings Ring count*1 RingsPlay all msg Greeting Record greeting*1Link to cell Connect*1 BluetoothDevice*4 Ringer volume Add new Disconnect*1Alarm Once Settings Auto connect *1 MinMode *1 Cell line select Cellphone 1*4 Time adjustment *1, *9 Caller ID autoAccess#*1 Adjustment*1, *9 Manual Talking Caller ID HandsetSetting*12 Detector2*14 Set date & time Date and time*1Battery check Set tel line Set dial mode *1 PulsePower failure Deregistration *2 Auto talk *17Base unit Block w/o num*1, *2 On Off Call block *1First ring*1 On Off Caller ID edit On OffTurning silent mode on/off AlarmSilent mode Special programmingChanging the handset name Call block Caller ID subscribersOnly Storing unwanted callersMcidn Setting the first ring for the call block listBlocking incoming calls without phone number AreaRegistering a handset to the base unit Registering a unitOperating additional units Talking Caller ID Using Caller ID serviceCaller ID features Viewing the caller list and calling back Caller listRinger ID for handset Example Using the landline When a cellular phone is not pairedEditing a caller’s phone number before calling back ExampleErasing all caller information Erasing selected callerInformation Storing caller information toCopying phonebook from a cellular phone phonebook transfer Setting conversion codesWhen Select mode menu is displayed To copy from other cellular phones not pairedText message alert Text message alert settingsTo store National access Operating a Bluetooth wireless Headset using a landlineAdjusting your headset receiver volume Call sharing between your headset and the handsetGreeting message Answering system for landlineTurning the answering system on/off Memory capacity including your greeting messageListening to messages using the base unit Using the handset Listening to messagesAudible message alert Advanced new message alerting featuresTurning on/off the new message alert setting New message alert by a callRemote operation Remote access codeUsing the answering system remotely Voice guidance Answering system settingsRemote commands Turning on the answering system remotelyFor voice mail service subscribers Caller’s recording timeTo erase the voice mail access number Voice mail service for landlineStoring the voice mail VM access number Voice mail VM tone detectionListening to voice mail messages Transferring calls, conference calls IntercomHandset locator Making an intercom callMbN Stop conference a Answering a transferred callTo complete the transfer Base unit To complete the transfer Press MZNWall mounting ChargerDisplay message Error messagesCause/solution Problem TroubleshootingUse rechargeable battery General useProgrammable settings Battery rechargeMaking/answering calls, intercom Caller ID/Talking Caller ID Using Bluetooth devices Cannot connect my headset to the base unit Bluetooth PIN Answering systemLiquid damage FCC and other information FCC RF Exposure Warning Compatible with Correcto Incorrecto Guía Rápida EspañolaUnidad base para la serie KX-TG7841 Unidad base para la serie KX-TG7871Cargando Guarda s OFF Idioma de la pantalla Auricular/Unidad baseUnidad base Exit Idioma de la guía de voz Auricular Marcas registradasOFF Nota Cómo emparejar un teléfono celular con Bluetooth AuricularSu teléfono celular Unidad base Indicadores Cell 1/CELL Estado SignificadoPara apagarlo Para conectarlo o desconectarloPara encenderlo Cómo hacer y contestar llamadas AuricularPara hacer una llamada celular Para ajustar el volumen del timbre AuricularPara ajustar el volumen del timbre Unidad base SelecAgregar Ent. Nueva s Selec SelecTeléfono celular Para copiar desde otros teléfonos celulares no emparejadosCuando aparezca el menú Selec. modo Cómo emparejar un audífono con la unidad base Su audífonoPreguntas frecuentes Auricular MENU13TTY users hearing or speech impaired users can call Customer servicesOr, contact us via the web at Panasonic Corporation of North America Warranty For United States and Puerto RicoLimited Warranty Coverage Limited Warranty Limits And Exclusions When you ship the productIndex Index Page Attach your purchase receipt here Read troubleshooting page in the Operating InstructionsFor your future reference