Panasonic KX-TG7341BX operating instructions Troubleshooting, General use Problem Cause/solution

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TG7331-7341BX(e).book Page 45 Wednesday, August 20, 2008 10:31 AM

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

		Problem		Cause/solution
		The unit does not work.		L Make sure the batteries are installed correctly
					(page 12).
				L Fully charge the batteries (page 13).
				L Check the connections (page 12).
				L Unplug the base unit’s AC adaptor to reset the
					unit and turn off the handset. Reconnect the
					adaptor, turn on the handset and try again.
				L The handset has not been registered to the
					base unit. Register the handset (page 27).
		I cannot hear a dial tone.		L The base unit’s AC adaptor or telephone line
					cord is not connected. Check the connections.
				L If you are using a splitter to connect the unit,
					remove the splitter and connect the unit to the
					wall jack directly. If the unit operates properly,
					check the splitter.
				L Disconnect the base unit from the telephone
					line and connect the line to a known working
					telephone. If the working telephone operates
					properly, contact our service personnel to
					have the unit repaired. If the working
					telephone does not operate properly, contact
					your service provider/telephone company.
		The handset phonebook		L Undisplayable characters are replaced with
		entries I copied are not			spaces for entries copied from/to additional
		displayed correctly.			handsets other than KX-TGA731BX.
		I do not know how to erase y		L There are unviewed missed calls remaining.
		(Missed call) from the display.			View them and erase yin the following way.
				1 K(middle soft key)
				2 {V}/{^}: “Caller List” i M
				3 Press {V} to search from the most recent
					call, or press {^} to search from the oldest
					call.

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Contents Model No. KX-TG7331BX Voice Mail Service Caller ID ServiceIntroduction PreparationModel composition Product informationFeature differences Accessory informationSupplied accessories Additional/replacement accessoriesHandset optional KX-TGA731BX Expanding your phone systemFor your safety Battery Important safety instructionsFor best performance Base unit location/avoiding noiseRoutine care EnvironmentControls Base unitKX-TG7331 Handset Display Handset display items MeaningSoft key icons Icon Action If you subscribe to a DSL/ADSL service Battery installation and replacementDuring a power failure ConnectionsBattery charge Symbols used in these operating instructions Wall mountingAuto Talk Setting up the unit before use Turning the power on/offDialling mode Display languageDate and time Handset Setup Time Settings Set Date & TimeUsing the base unit Using the handsetPause for PBX/long distance service users Making callsAnswering calls Adjusting the base unit ringer volumeAuto talk Changing the base unit ringer tonesTemporary tone dialling for rotary/pulse service users Useful features during a callMute Recall/flashHandset key lock Call shareCall privacy Handset Adding entries Handset phonebookFinding and calling a phonebook entry Editing entriesChain dial Copying phonebook entriesCopying an entry Copying all entriesBase unit speed dial Making a call using the speed dial keysAdding phone numbers to speed dial To erase a stored phone numberProgramming by scrolling through the display menus Programmable settingsTop-menu Sub-menu Register H.set Keytones*4 Auto Talk*5 OffBase Unit Setup*1 Alarm Special instructions for programmable settingsTime adjustment Caller ID subscribers only Handset Setup Time SettingsSelecting area codes to be deleted automatically Registering a unitChanging the base unit PIN Personal Identification Number Operating additional unitsBase Unit Setup Repeater Mode Setting the repeater modeIncreasing the range of the base unit Deregistering a handsetCaller list Using Caller ID serviceErasing caller information Storing caller information to the phonebookAdd Phonebook Turning the answering system on/off Answering systemMemory capacity Call screeningGreeting message Using a pre-recorded greeting messageRecording your greeting message Playing back the greeting messageListening to messages using the handset Listening to messages using the base unitOperating the answering system Erasing all messagesCalling back Caller ID subscribers only Answer System Erase MessageEditing the number before calling back Answering system settings Caller’s recording time For voice mail service subscribersNumber of Rings Recording TimeTo turn call screening on To turn call screening offCall Screening Voice mail service Transferring calls IntercomMaking an intercom call Answering an intercom callAnswering a transferred call Handset Conference callsBase unit Press Handset Handset locatorCharacters available in each character entry mode Character entryCharacter entry modes Numeric entry table Arabic character table Persian character tableExtended character table N Error messages General use Problem Cause/solution TroubleshootingBattery recharge Problem Cause/solution Programmable settings Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solutionCaller ID Problem Cause/solution Liquid damage Problem Cause/solution Specifications Index PNQX1230ZA CC0808DG0 For your future referenceCopyright