Panasonic KX-TG5240AL operating instructions General

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TG5240AL.fm Page 93 Friday, June 11, 2004 5:22 PM

Troubleshooting

General

Problem

Cause & Remedy

The handset and/or base unit

Check the settings (p. 12–14).

does not work.

Fully charge the battery (p. 13).

 

Clean the charge contacts and charge again

 

(p. 14).

 

Check battery installation (p. 13).

 

Unplug the base unit’s AC adaptor to reset it.

 

Plug in, and try again.

 

The handset has not been registered to the

 

base unit. Register the handset (p. 84, steps 5

 

and 6).

 

Re-install the battery (p. 13) and fully charge it.

 

KX-TG5240AL is not designed to be used

 

with rotary (pulse dialling) services.

 

 

E” flashes on the base unit

If a power failure occurs, the date and time

display.

setting may be erased. Set the date and time

 

again (p. 17).

 

 

Recharge battery” is

Fully charge the battery (p. 13).

displayed, “3” flashes,

 

or the handset beeps

 

intermittently.

 

 

 

Charge for 6 HRS” and

The battery has been discharged. Fully

4” are displayed and the

charge the battery (p. 14).

handset does not work.

 

Telephone System

You charged the battery fully, but “Recharge battery” is still displayed and/or “3” continues to flash, or “Charge for 6 HRS” and “4” are displayed.

Clean the charge contacts and charge again (p. 14).

The battery may need to be replaced. If you install a new battery, fully charge it (p. 13, 14).

Answering System

The CHARGE indicator does

This is normal.

not go out after the battery has

 

been charged.

 

Panasonic Australia operates a toll free Customer Support Centre. Please phone Panasonic on 132600 for assistance.

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Useful Information

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Contents GHz Expandable Cordless Answering System Charge the battery for 6 hours before initial useFor your future reference Accessories includedKX-TG5240AL KX-TGA520AL Expanding Your PhoneContents Contents Battery charge For Best PerformanceBase unit location/Noise Base unit Location of ControlsErase Button Greeting Check Button pHandset Location of ControlsOFF Button p Menu Button pHandset soft keys How to use the soft keys/navigator keysHandset navigator key Base unit navigator keyMissed calls DisplaysPreparation DisplaysConnections InstallationBattery Charge Installation Installing the Battery in the HandsetBattery strength To replace the batteryInstallation Recharge batteryBattery information RechargeRinger setting Programmable SettingsHow to select a function item from the menu Programming Guidelines HandsetTalk Programmable Settings Function Menu Table HandsetProgrammable Settings Date and Time Handset For Caller ID service users pTo confirm the date and time, repeat steps 1 and 2 above Handset ringer volume Handset Programmable Settings Ringer VolumeRinger setting Off ?Base unit ringer volume Base Unit Programmable Settings1Tone Ringer ToneSelecting the base unit ringer tone by using the Handset Initial settingOff Programmable Settings Auto Talk HandsetLow LCD Contrast HandsetTo store your area code Programmable Settings Storing Your Area Code HandsetTo erase your area code Scroll to Set area code by pressing dProgrammable Settings Line Mode Handset Dialling Mode HandsetTone Greeting Message Base Unit Preparing the Answering SystemTo record a greeting message Greeting message samplesTo review the greeting Preparing the Answering SystemTo erase the greeting Pre-recorded greetingRecording time 3minPress the soft key At Set Scroll to Recording time by pressingNumber of rings Preparing the Answering System Number of Rings HandsetSelect the number of rings by pressing d Toll saverRecording mode Preparing the Answering System Recording Mode HandsetSelect the recording mode by pressing d or Message Alert HandsetMaking Calls Using the Handset HandsetTo have a hands-free phone conversation System capabilities Operating more than one handset, p3334444 Low HighMaking Calls Voice Enhancer Technology To turn this feature on, press the soft keyClarity Booster Backlit LCD display/Lighted handset keypadTo adjust the speaker volume during a conversation Making Calls Using the Base Unit Base UnitPress SP-PHONE Press SP-PHONE, then press REDIAL/PAUSEAnswering Calls Auto TalkTalk into the MIC To hang up, press SP-PHONE 0555222333 Caller ID ServiceHow Caller ID information is displayed Private name displayAnnouncing caller information Talking Caller ID Caller ID Service Talking Caller ID Handset Base UnitTo turn on or off Talking Caller ID feature Caller ID ServiceHandset Talking Caller ID feature Handset Base unit Talking Caller ID feature HandsetViewing the Caller List Handset Using the Caller List05553334441 Using the Caller List0555456789 Calling Back from the Caller List HandsetAdd or erase digits to the beginning Number as desiredTo make a call to the edited number, press C or s To erase all entries To erase a specific callerPress the soft key C I D Or B to enter the Caller List Press the soft key YESTom Phone BookStoring Names and Numbers Handset To store an emergency numberSelecting characters to enter names Phone BookIf you make a mistake while entering a name or number For example, to enter TomFrank To search for a name by initialIndex table While you are on a call Press Menu Phone Book Chain Dial HandsetPress the soft key Select at 1=Phone book, or press Search for the desired item by pressing d or B5456789 JaneErase? ErasedCopy phone book To copy one phone book item to another handsetTom Jones Copy all itemsScroll to Copy all items by pressing d Storing Phone Numbers Base Unit Speed DiallerDialling a Stored Phone Number Base Unit To erase a stored numberMaking Intercom Calls IntercomPress HOLD/INTERCOM Press LOCATOR/INTERCOM/TRANSFERCall from HS2 Call from BaseIntercom Answering Intercom CallsWhen finished, press SP-PHONE or LOCATOR/INTERCOM/ Transfer Intercom Voice Paging Base UnitTo make a voice announcement to all handsets, press Handset To complete the transfer, press OFF Transferring a CallDuring a call, press LOCATOR/INTERCOM/TRANSFER Handset Press C, s, or HOLD/INTERCOM to answerTransferring a Call When the system has two or more handsetsFrom a Handset to another Handset To complete the transfer, press OFFQuick call transfer Conference Calls Call ShareTo join a conversation Call Share To turn Room Monitor on for the handset Handset Room MonitorTo turn Room Monitor on for the base unit Handset Scroll to Room monitor by pressing d orTo monitor with Handset Room MonitorTo monitor with Base Unit To end monitoring, press OFFTo turn on the Call Privacy feature Special FeaturesMuting Your Conversation Call Privacy HandsetUsing Caller ID Type Special Features Key Tone HandsetKey tone Scroll to Key tone by pressing d or B100ms Special FeaturesSelecting the recall time Handset Set recall timeHandset incoming call tone Handset Special Features Incoming Call Tone Handset Base UnitBase unit incoming call tone Handset Incoming callOn? 1234To turn the dial lock on Handset Turn Dial lockOff? Enter the password set when the dial lockTo turn the dial lock off Handset Was turned on Press the soft keyMailbox Features When someone callsUseful information To erase the password Mailbox Features Setting the Mailbox Password for Mailbox 2Enter a 2-digit password To confirm the password, repeat steps 1 toTo turn the incoming call monitoring feature off Setting the Unit to Answer Calls Base UnitAutomatic Answering Operation Monitoring Incoming Calls Base UnitListening to Messages When Mailbox 2 or 3 has a passwordTo play back messages Press Mailbox 2 or MailboxRemote operation Press the soft key BOX 1 , BOX 2 , or BOXTo end remote operation, press OFF Voice menu Listening to MessagesErasing a specific message Erasing MessagesErasing all messages in the mailbox Press Erase while the base unit is not being usedRecording a Memo Message When finished, press Memo or StopPress Memo After the long beep, talk clearly 20 cm away from the MICTransferring a Call to a Mailbox Press 9 to hang up the callInterrupting remote operation Summary of remote operation Remote Operation from a Touch Tone PhoneScroll to Remote code by pressing d or Enter a 2-digit remote codeTo confirm the remote code, repeat steps 1 to Shaded parts are voice prompts Remote Operation from a Touch Tone Phone Voice MenuDirect commands Turning on the Answering SystemSkipping the greeting To switch to the speakerphone while using the headset Connecting the optional headsetBelt Clip Optional HeadsetConnect the AC adaptor Wall MountingWall Template Wall MountingTo remove the wall mounting adaptor Direct Commands Menu item Command Selection items2-7 2-7 rings Direct Commands During programmingTo exit programming, press OFF Cancelling the Handset Registration Handset Cancelling Registration/Re-registrationDeregistration DeregisteredPress and hold LOCATOR/INTERCOM/TRANSFER for 3 seconds RegistrationBusy Cancelling Registration/Re-registrationInvalid Display message Cause & RemedyIf the Following Appear on Your Display Phone book fullNo items stored Dial locked DeniedTroubleshooting Problem Cause & RemedyTelephone System Troubleshooting You need to subscribe to Caller ID Answering System ProblemBase unit ringer volume High Base unit ringer tone Tone General Safety Instructions Safety Instructions Installation Important InformationInstructions to customer Important Information Service difficultiesSpecifications TG5240AL.fm Page 99 Friday, June 11, 2004 522 PM Manufacturer Sales Department Panasonic Australia Pty. Limited62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PQQX14275YA S0504-1064