Panasonic KX-TG5240AL operating instructions Troubleshooting

Page 89

TG5240AL.fm Page 89 Friday, June 11, 2004 5:22 PM

Troubleshooting

Problem	Cause & Remedy
While programming or	• A call is coming in. To answer the call, press
searching, the handset or base	[C], [s] or [SP-PHONE]. Start again from
unit starts to ring and the	the beginning after hanging up.
program/search stops.

You cannot make an intercom/ • If more than one other user is using the

outside call.handset and/or base unit, you may not be able to make a call. Try again later.

•Your handset is in remote operation mode (p. 68). Exit by pressing [OFF].

•The handset you called is too far from the base unit.

•You cannot make an outside call when the dial lock is turned on. To turn the mode off, see page 63.

•Set the dialling mode to “Tone” (p. 23).

You cannot redial.• If the last number dialled was more than 48 digits long, the number will not be redialled correctly.

•The [REDIAL/PAUSE] button on the base unit functions as either redial or pause. It will redial the last number dialled if pressed before dialling any digits (p. 32). If another number has been dialled first, it will operate as a pause button (p. 58).

•You cannot redial when the dial lock is turned on. To turn the mode off, see page 63.

Telephone System Answering System Useful Information

89

Image 89

Contents GHz Expandable Cordless Answering System Charge the battery for 6 hours before initial useFor your future reference Accessories includedKX-TG5240AL KX-TGA520AL Expanding Your PhoneContents Contents Base unit location/Noise Battery chargeFor Best Performance Base unit Location of ControlsErase Button Greeting Check Button pHandset Location of ControlsOFF Button p Menu Button pHandset soft keys How to use the soft keys/navigator keysHandset navigator key Base unit navigator keyMissed calls DisplaysPreparation DisplaysConnections InstallationBattery Charge Installation Installing the Battery in the HandsetBattery strength To replace the batteryInstallation Recharge batteryBattery information RechargeRinger setting Programmable SettingsHow to select a function item from the menu Programming Guidelines HandsetTalk Programmable Settings Function Menu Table HandsetTo confirm the date and time, repeat steps 1 and 2 above Programmable Settings Date and Time HandsetFor Caller ID service users p Handset ringer volume Handset Programmable Settings Ringer VolumeRinger setting Off ?Base unit ringer volume Base Unit Programmable Settings1Tone Ringer ToneSelecting the base unit ringer tone by using the Handset Initial settingOff Programmable Settings Auto Talk HandsetLow LCD Contrast HandsetTo store your area code Programmable Settings Storing Your Area Code HandsetTo erase your area code Scroll to Set area code by pressing dTone Programmable Settings Line Mode HandsetDialling Mode Handset Greeting Message Base Unit Preparing the Answering SystemTo record a greeting message Greeting message samplesTo review the greeting Preparing the Answering SystemTo erase the greeting Pre-recorded greetingRecording time 3minPress the soft key At Set Scroll to Recording time by pressingNumber of rings Preparing the Answering System Number of Rings HandsetSelect the number of rings by pressing d Toll saverRecording mode Preparing the Answering System Recording Mode HandsetSelect the recording mode by pressing d or Message Alert HandsetMaking Calls Using the Handset HandsetTo have a hands-free phone conversation System capabilities Operating more than one handset, pMaking Calls 3334444Low High Voice Enhancer Technology To turn this feature on, press the soft keyClarity Booster Backlit LCD display/Lighted handset keypadTo adjust the speaker volume during a conversation Making Calls Using the Base Unit Base UnitPress SP-PHONE Press SP-PHONE, then press REDIAL/PAUSETalk into the MIC To hang up, press SP-PHONE Answering CallsAuto Talk 0555222333 Caller ID ServiceHow Caller ID information is displayed Private name displayAnnouncing caller information Talking Caller ID Caller ID Service Talking Caller ID Handset Base UnitTo turn on or off Talking Caller ID feature Caller ID ServiceHandset Talking Caller ID feature Handset Base unit Talking Caller ID feature HandsetViewing the Caller List Handset Using the Caller List05553334441 Using the Caller List0555456789 Calling Back from the Caller List HandsetTo make a call to the edited number, press C or s Add or erase digits to the beginningNumber as desired To erase all entries To erase a specific callerPress the soft key C I D Or B to enter the Caller List Press the soft key YESTom Phone BookStoring Names and Numbers Handset To store an emergency numberSelecting characters to enter names Phone BookIf you make a mistake while entering a name or number For example, to enter TomIndex table FrankTo search for a name by initial While you are on a call Press Menu Phone Book Chain Dial HandsetPress the soft key Select at 1=Phone book, or press Search for the desired item by pressing d or B5456789 JaneErase? ErasedCopy phone book To copy one phone book item to another handsetScroll to Copy all items by pressing d Tom JonesCopy all items Storing Phone Numbers Base Unit Speed DiallerDialling a Stored Phone Number Base Unit To erase a stored numberMaking Intercom Calls IntercomPress HOLD/INTERCOM Press LOCATOR/INTERCOM/TRANSFERCall from HS2 Call from BaseIntercom Answering Intercom CallsTo make a voice announcement to all handsets, press When finished, press SP-PHONE or LOCATOR/INTERCOM/ TransferIntercom Voice Paging Base Unit Handset To complete the transfer, press OFF Transferring a CallDuring a call, press LOCATOR/INTERCOM/TRANSFER Handset Press C, s, or HOLD/INTERCOM to answerTransferring a Call When the system has two or more handsetsFrom a Handset to another Handset To complete the transfer, press OFFQuick call transfer To join a conversation Call Share Conference CallsCall Share To turn Room Monitor on for the handset Handset Room MonitorTo turn Room Monitor on for the base unit Handset Scroll to Room monitor by pressing d orTo monitor with Handset Room MonitorTo monitor with Base Unit To end monitoring, press OFFTo turn on the Call Privacy feature Special FeaturesMuting Your Conversation Call Privacy HandsetUsing Caller ID Type Special Features Key Tone HandsetKey tone Scroll to Key tone by pressing d or B100ms Special FeaturesSelecting the recall time Handset Set recall timeHandset incoming call tone Handset Special Features Incoming Call Tone Handset Base UnitBase unit incoming call tone Handset Incoming callOn? 1234To turn the dial lock on Handset Turn Dial lockOff? Enter the password set when the dial lockTo turn the dial lock off Handset Was turned on Press the soft keyUseful information Mailbox FeaturesWhen someone calls To erase the password Mailbox Features Setting the Mailbox Password for Mailbox 2Enter a 2-digit password To confirm the password, repeat steps 1 toTo turn the incoming call monitoring feature off Setting the Unit to Answer Calls Base UnitAutomatic Answering Operation Monitoring Incoming Calls Base UnitListening to Messages When Mailbox 2 or 3 has a passwordTo play back messages Press Mailbox 2 or MailboxTo end remote operation, press OFF Remote operationPress the soft key BOX 1 , BOX 2 , or BOX Voice menu Listening to MessagesErasing a specific message Erasing MessagesErasing all messages in the mailbox Press Erase while the base unit is not being usedRecording a Memo Message When finished, press Memo or StopPress Memo After the long beep, talk clearly 20 cm away from the MICInterrupting remote operation Transferring a Call to a MailboxPress 9 to hang up the call Summary of remote operation Remote Operation from a Touch Tone PhoneTo confirm the remote code, repeat steps 1 to Scroll to Remote code by pressing d orEnter a 2-digit remote code Shaded parts are voice prompts Remote Operation from a Touch Tone Phone Voice MenuSkipping the greeting Direct commandsTurning on the Answering System To switch to the speakerphone while using the headset Connecting the optional headsetBelt Clip Optional HeadsetConnect the AC adaptor Wall MountingWall Template Wall MountingTo remove the wall mounting adaptor 2-7 2-7 rings Direct CommandsMenu item Command Selection items To exit programming, press OFF Direct CommandsDuring programming Cancelling the Handset Registration Handset Cancelling Registration/Re-registrationDeregistration DeregisteredPress and hold LOCATOR/INTERCOM/TRANSFER for 3 seconds RegistrationBusy Cancelling Registration/Re-registrationInvalid Display message Cause & Remedy No items stored If the Following Appear on Your Display Phone book full Dial locked DeniedTelephone System TroubleshootingProblem Cause & Remedy Troubleshooting You need to subscribe to Caller ID Answering System ProblemBase unit ringer volume High Base unit ringer tone Tone General Safety Instructions Safety Instructions Instructions to customer InstallationImportant Information Important Information Service difficultiesSpecifications TG5240AL.fm Page 99 Friday, June 11, 2004 522 PM Manufacturer Sales Department Panasonic Australia Pty. Limited62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PQQX14275YA S0504-1064