TERMS AND CONDITIONS
1.This warranty is in addition to and does not in any way affect any statutory or other right of consumer purchasers. This warranty relates only to product used within Mainland Great Britain, please refer to your dealer for warranty information relating to use elsewhere within the United Kingdom.
2.This product is designed for use only on the United Kingdom and Ireland’s Public Switched Telephone Network and should be used only for normal purposes and in accordance with standard operating instructions.
3.You should complete the registration form overleaf and fax it to us within 7 days of purchase; failure to do so may result in delays in providing warranty service.
4.This warranty covers breakdowns due to design or manufacturing faults; it does not apply to damage, however caused, wear or tear, neglect, incorrect adjustment or repair, or to any items of limited natural life.
5.This warranty does not cover consumables i.e, ink films, film refills, ink cartridges, paper and paper loads or any optional accessories which may have been purchased either at the same time, as or subsequent to, the main unit. Such accessories should be returned to the point of purchase if found to be faulty.
6.In the event of a failure, please take the following action;
a.Refer to the “Help” section of your instruction manual in order to identify and possibly correct the problem;
b.If the fault cannot be resolved and you require a trained operator, please contact our customer helpline on 08701 580560 for UK.
For Republic of Ireland, please refer to place of purchase.
7.In the event the helpline cannot resolve the problem, a like for like exchange fax will be dispatched overnight (if the call is received before 4pm) or, by a mutually convenient arrangement. The helpline operator will give you specific instructions on how the exchange will be executed. Failure to comply with these instructions may result in delay and cost to you.
8.The exchange fax will be delivered in a customised case by courier. It is the customer’s responsibility to promptly remove the exchange fax and insert the faulty fax in the case provided for collection, to enable the courier to return it to Panasonic.
9.The exchange fax is to be regarded as a like for like exchange under warranty and the balance of the warranty period will transfer to the exchange unit.
The liability of Panasonic under the terms of this warranty is limited to the exchange of the fax, or the repair and return of the original fax (subject to any additional charges, see Condition 4).
10.Where the original fax is found to be faulty as a result of unauthorised repairs or modifications or damage either by accident, misuse or improper installation then Panasonic reserves the right to charge the customer the sum of £50.00 plus Vat, as a contribution towards repair costs.
11.This warranty applies to the original purchaser only and is not transferable.
12.The warranty period applicable to this product shall be 12 months from the date of purchase.
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