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Fax – receiving (cont.) |
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Problem | Cause & Remedy |
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The recording image is faint. | ● The other party sent a faint document. Ask them to send a | ||||
| clearer copy of the document. |
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| ● The thermal head is dirty. Clean it (p. 82). |
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The printing quality is poor. | ● Some paper has instructions recommending which side to | ||||
| print on. Try turning the paper over. |
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| ● Check the document of the other party. |
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A blank sheet is ejected. | ● If a blank sheet is ejected after the received document is | ||||
| printed out, the receiving reduction rate is not |
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| programmed correctly. Program the proper rate in feature | ||||
| #36 (p. 68). |
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| ● The other party placed the document in their fax machine | ||||
| the wrong way. Check with the other party. |
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Receive mode |
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Problem | Cause & Remedy |
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I cannot select the desired | ● If you want to set the FAX ONLY, TEL/FAX or TAD/FAX | ||||
receive mode. |
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| — Select the desired mode using feature #77 (p. 71), and | ||||
| — Press AUTO ANSWER | to turn on the arrow (▼) on | |||
| the right of the display. |
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| Display: |
| ▼ |
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| ON | |
| ● If you want to set the TEL mode: |
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| — Press AUTO ANSWER | to turn off the arrow (▼) on | |||
| the right of the display. |
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| ON | |
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The other party complains that | ● The unit is not in AUTO ANSWER mode. Press |
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they cannot send a document. | AUTO ANSWER to turn on the arrow (▼) on the right of | ||||
| the display. |
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| ▼ |
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| ON | |
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Copying |
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Problem | Cause & Remedy |
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The unit does not make a copy. | ● You cannot make a copy during programming. Make the | ||||
| copy after programming or stop the programming. |
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A dirty pattern or a black line | ● The glass or rollers are dirty. Clean them (p. 82). |
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appears on the copied |
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document. |
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The copied image is distorted. | ● The thermal head is dirty. Clean it (p. 82). |
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| (continued) |
77