Panasonic BB-GT1500, BB-GT1540 Making/answering calls, intercom Problem Cause/solution

Page 84

Useful Information

Making/answering calls, intercom

Problem

Cause/solution

w is displayed, but I cannot

L The handset and base unit could not

make a call.

communicate for some reason, such as

 

interference from other electrical appliances.

 

Perform the following:

 

– Move the handset and base unit away from

 

other electrical appliances.

 

– Move closer to the base unit.

Static is heard, sound cuts in

L Move the handset and base unit away from

and out. Interference from

other electrical appliances.

other electrical units.

L Move closer to the base unit.

 

L Turn on the clarity booster feature (page 33).

 

L kIf your unit is connected to a telephone

 

line with DSL service, we recommend

 

connecting a noise filter between the base

 

unit and the telephone line jack. Contact your

 

DSL provider for details.

The handset does not ring.

L The ringer volume is turned off. Adjust it (page

 

51).

The base unit does not ring.*1

L The ringer volume is turned off. Adjust it (page

 

55).

I cannot make a call.

L kThe dialing mode may be set

 

incorrectly. Change the setting (page 27).

 

L lCheck if the STATUS indicator is lit in

 

green. If it is not lit in green, see “STATUS

 

indicator” (page 82).

 

L lYou cannot make a call while the base

 

unit is downloading the software update. Wait

 

until the STATUS indicator stops flashing and

 

changes to steady green.

 

L You may have selected the wrong line by

 

pressing {TEL} or {IP}. Select the appropriate

 

line to call the phone number.

 

L The base unit or another handset is in use. Try

 

again later.

lI cannot make a call

L The IP line or the answering system is in use.

using a cellular phone.*1

Try again later.

 

L The remote code of the answering system is

 

the default setting. You need to set your own

 

remote code for security (page 63).

I cannot have a conversation

L Make sure that an optional headset is

using the headset.

connected properly (page 74).

84For product assistance, visit www.panasonic.com/help

For Aassistance, visit www.joip.com

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Contents Operating Instructions BB-GT1540Global VoIP Telephone Caller ID Service Voice Mail ServiceIntercom Features ServiceNotable feature differences between models Product informationThank you for purchasing a Panasonic Globarange phone Model no Answering Intercom Make/answer calls SystemPublic Switched Telephone Network What is A/Anumber?How the Globarange phone works PstnTrademarks Feature highlights System requirementsDescription Accessory information Included accessoriesAccessory item Order number Quantity Additional/replacement accessories Accessory item Order numberExpanding your phone system Sales and support informationSymbols used in these operating instructions Symbol MeaningExample Ringer ID Example V/ OffImportant safety instructions Installation BatteryMedical For best performance Base unit location/avoiding noiseEnvironment Routine careSecurity caution IP Reset Controls Base unitBB-GT1500 Handset LOCATOR*1BB-GT1540 Controls Handset Redial PauseOFF Hold Intercom TEL LAN Install the battery Charge the batteryAgree to the ATerms of Use Check for Internet access For DSL service users k Joip#1001060429Battery charge Battery chargeBattery level Icon Panasonic battery performance Operation Operating timeBattery replacement Understanding the indicators on the base unit TEL indicator/IP indicatorStatus indicator Status MeaningNetwork devices’ router, modem, etc. settings Status Meaning Color OFFDisplays Base unit display itemsHandset display items Handset menu icons JoipPhonebook Setting the unit before UseConfiguring the Internet connection settings IP/TEL line selectionDefault AddressSubnet MaskConfirming your Anumbers N OFFUsing the handset N Making callsRedial Useful features during a call Answering callsHold button N For Call Waiting service users Temporary tone dialing for rotary/pulse service usersMute button N Flash button NUsing the other line, conference call N Call share NCall privacy N Using the base unit f Adjusting the speaker volumeRedialing the last number dialed Hold button f Mute button fFlash button f Using the other line, conference call f Call share fHold Making internet calls using your cellular phone Handset phonebook Adding items to the handset phonebookSet Ringer ID SelectFinding and calling a handset phonebook item Editing items in the handset phonebookRinger ID No LightErasing items in the handset phonebook Chain dialCopying handset phonebook items Erase all itemsBase unit speed dialer Adding phone numbers to the speed dialerCalling someone with the speed dialer ProgramUsing Caller ID service KLong distance The caller called you long distanceCaller list Ringer ID/Light-up ID NViewing the caller list and calling back N Editing a caller’s phone number before calling backStoring caller information into the handset phonebook N Erasing caller information NErasing a selected item CID Select iOFF Erasing all items CIDProgrammable settings Programming by scrolling through the display menus NMain menu Sub-menu BB-GT1540 Main menu Sub-menu Voice prompt*1 Customer Web site Support Software version*1 Programming using the direct commands N Volume Color2 Color3 Multicolor Ringer toneIP Tone TEL Tone Ringer Web site*6Time adjustment*1 *3 IP settings*1Set line mode*1 *2 CallerAdjusting the handset ringer tone N Alarm N Changing the handset name NOff OnceSetting the flash time kN Adjusting the base unit ringer volume BB-GT1540 fCancel Updating the base unit software NSetting the base unit ringer tone BB-GT1540 f Answering system Memory capacityTurning the answering system on f Turning the answering system off Press Answer onListening to messages using the base unit Greeting messageListening to messages using the handset Operating the answering systemStop EraseSettings menu Voice memoRecording a voice memo f Using the answering system remotely When the English voice guidance is selectedWhen the Spanish voice guidance is selected Remote operationRemote commands Turning on the answering system remotelySkipping the greeting message to leave a message Answering system settings For Voice Mail service subscribersRemote code N Ring count NCaller’s recording time N Message alert NCall screening N Using Voice Mail service Voice Mail VM tone detectionVoiceMailTEL and/or VoiceMailjoip indicates the messages received by aTurning VM tone detection on/off N Intercom features between handsets Intercom callsTransferring calls, conference calls Auto intercom/Room monitorIntercom features between the handset and base unit Answering an intercom call using auto intercomMonitoring audio in a room Making an intercom call HandsetMonitoring audio in a room using auto intercom Base unit Answering an intercom call HandsetTo complete the transfer Press OFF To complete the transfer Press s Answering a transferred call HandsetUsing Aservice features Importing downloaded phonebook items to the handset NImporting downloaded ringtones to the handset N Import phonebookAtext messages N Size of message Maximum Number MessagesErasing a Atext message Select iOFF Erasing all Atext messagesAService Select iOFF Turning the Atext message alert on/offAdditional accessories Belt clipHeadset optional Wall mounting optionalRegistering a handset Deregistering a handsetBase unit BB-GT1500 Base unit BB-GT1540IP Reset button Dhcp connection mode is returned to On defaultError messages Display message Cause/solutionBusy Free calls! PlugError Unit Invalid settingFailed IncompleteNo items stored No link to base. MoveCloser to base, try AgainTroubleshooting General use Problem Cause/solution Problem Cause/solution Status indicator Problem Cause/solution Programmable settings Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solution Downstream. If less than 100 kbps is Caller ID Problem Cause/solution Aservice features Problem Cause/solution Unit does not record new FCC and other information Useful Information FCC RF Exposure Warning Open Source Software Useful Information Useful Information Useful Information License Issues Purpose are DISCLAIMED. in no Event Shall the OpenSSL Useful Information Useful Information Useful Information 101 Specifications Warranty Panasonic CorporationNorth America Limited Warranty Limits And Exclusions Customer services Call 1-877-NOW-JOIP 1-877-669-5647 using the landlineAcustomer support Panasonic customer service directory Or, contact us via the web atTTY users hearing or speech impaired users can call Attach your purchase receipt here Index 109 110 111 When you ship the product PQQX15938YA CM0507SN1067Panasonic Puerto Rico, Inc Copyright
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