Panasonic BB-GT1500, BB-GT1540 operating instructions Caller ID Problem Cause/solution

Page 86

Useful Information

Caller ID

Problem	Cause/solution
The handset does not display	L You have not subscribed to Caller ID.
the caller’s name and/or phone	kContact your landline service provider
number.	to subscribe.
	lVisit www.joip.com or contact the A
	service provider to subscribe.
	L The caller requested not to send caller
	information (page 43).
	L kThe name display service may not be
	available in some areas. Contact your landline
	service provider for details.
	L kIf your unit is connected to any
	additional telephone equipment such as a
	Caller ID box or cordless telephone line jack,
	disconnect the unit from the equipment and
	plug the unit directly into the wall jack.
	L kGenerally, caller information is
	displayed from the 2nd ring.
	L kIf your base unit is connected to a
	landline with DSL service, we recommend
	connecting a noise filter between the base
	unit and the telephone line jack. Contact your
	DSL provider for details.
	L kOther telephone equipment may be
	interfering with this unit. Disconnect the other
	equipment and try again.
I cannot access the caller list.	L Someone is viewing the caller list from
	another handset.
kThe caller list/incoming	L The Caller ID number auto edit feature is
phone numbers are not edited	turned off. Turn it on and try again (page 52).
automatically.	L You need to call back the edited number to
	activate Caller ID number auto edit.
kI cannot dial the phone	L The phone number you dialed might have
number edited in the caller list.	been edited incorrectly (for example, the long
	distance “1” or the area code is missing). Edit
	the phone number with another pattern (page
	44).

86For product assistance, visit www.panasonic.com/help

For Aassistance, visit www.joip.com

Image 86

Contents Global VoIP Telephone Operating InstructionsBB-GT1540 Intercom Features Caller ID ServiceVoice Mail Service ServiceThank you for purchasing a Panasonic Globarange phone Notable feature differences between modelsProduct information Model no Answering Intercom Make/answer calls SystemHow the Globarange phone works Public Switched Telephone NetworkWhat is A/Anumber? PstnTrademarks Description Feature highlightsSystem requirements Accessory item Order number Quantity Accessory informationIncluded accessories Expanding your phone system Additional/replacement accessoriesAccessory item Order number Sales and support informationExample Ringer ID Symbols used in these operating instructionsSymbol Meaning Example V/ OffImportant safety instructions Medical InstallationBattery Environment For best performanceBase unit location/avoiding noise Routine careSecurity caution BB-GT1500 IP ResetControls Base unit Handset LOCATOR*1BB-GT1540 OFF Hold Intercom Controls HandsetRedial Pause TEL LAN Agree to the ATerms of Use Check for Internet access Install the batteryCharge the battery For DSL service users k Joip#1001060429Battery level Icon Battery chargeBattery charge Panasonic battery performance Operation Operating timeBattery replacement Status indicator Understanding the indicators on the base unitTEL indicator/IP indicator Status MeaningNetwork devices’ router, modem, etc. settings Status Meaning Color OFFHandset display items DisplaysBase unit display items Phonebook Handset menu iconsJoip Setting the unit before UseConfiguring the Internet connection settings IP/TEL line selectionSubnet DefaultAddress MaskConfirming your Anumbers N OFFRedial Using the handset NMaking calls Hold button N Useful features during a callAnswering calls Mute button N For Call Waiting service usersTemporary tone dialing for rotary/pulse service users Flash button NCall privacy N Using the other line, conference call NCall share N Redialing the last number dialed Using the base unit fAdjusting the speaker volume Flash button f Hold button fMute button f Hold Using the other line, conference call fCall share f Making internet calls using your cellular phone Set Ringer ID Handset phonebookAdding items to the handset phonebook SelectRinger ID Finding and calling a handset phonebook itemEditing items in the handset phonebook No LightCopying handset phonebook items Erasing items in the handset phonebookChain dial Erase all itemsCalling someone with the speed dialer Base unit speed dialerAdding phone numbers to the speed dialer ProgramUsing Caller ID service KLong distance The caller called you long distanceViewing the caller list and calling back N Caller listRinger ID/Light-up ID N Editing a caller’s phone number before calling backErasing a selected item CID Storing caller information into the handset phonebook NErasing caller information N Select iOFF Erasing all items CIDProgrammable settings Programming by scrolling through the display menus NMain menu Sub-menu BB-GT1540 Main menu Sub-menu Voice prompt*1 Customer Web site Support Software version*1 Programming using the direct commands N IP Tone TEL Tone Ringer VolumeColor2 Color3 Multicolor Ringer tone Web site*6Set line mode*1 *2 Time adjustment*1 *3IP settings*1 CallerAdjusting the handset ringer tone N Off Alarm NChanging the handset name N OnceCancel Setting the flash time kNAdjusting the base unit ringer volume BB-GT1540 f Updating the base unit software NSetting the base unit ringer tone BB-GT1540 f Turning the answering system on f Answering systemMemory capacity Turning the answering system off Press Answer onListening to messages using the base unit Greeting messageStop Listening to messages using the handsetOperating the answering system EraseRecording a voice memo f Settings menuVoice memo When the Spanish voice guidance is selected Using the answering system remotelyWhen the English voice guidance is selected Remote operationSkipping the greeting message to leave a message Remote commandsTurning on the answering system remotely Remote code N Answering system settingsFor Voice Mail service subscribers Ring count NCall screening N Caller’s recording time NMessage alert N VoiceMailTEL and/or Using Voice Mail serviceVoice Mail VM tone detection VoiceMailjoip indicates the messages received by aTurning VM tone detection on/off N Transferring calls, conference calls Intercom features between handsetsIntercom calls Auto intercom/Room monitorMonitoring audio in a room Intercom features between the handset and base unitAnswering an intercom call using auto intercom Making an intercom call HandsetTo complete the transfer Press OFF Monitoring audio in a room using auto intercom Base unitAnswering an intercom call Handset To complete the transfer Press s Answering a transferred call HandsetImporting downloaded ringtones to the handset N Using Aservice featuresImporting downloaded phonebook items to the handset N Import phonebookErasing a Atext message Atext messages NSize of message Maximum Number Messages Select iOFF Erasing all Atext messagesAService Select iOFF Turning the Atext message alert on/offHeadset optional Additional accessoriesBelt clip Wall mounting optionalBase unit BB-GT1500 Registering a handsetDeregistering a handset Base unit BB-GT1540IP Reset button Dhcp connection mode is returned to On defaultBusy Error messagesDisplay message Cause/solution Free calls! PlugFailed ErrorUnit Invalid setting IncompleteCloser to base, try No items storedNo link to base. Move AgainTroubleshooting General use Problem Cause/solutionProblem Cause/solution Status indicator Problem Cause/solution Programmable settings Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solution Downstream. If less than 100 kbps is Caller ID Problem Cause/solution Aservice features Problem Cause/solution Unit does not record new FCC and other information Useful Information FCC RF Exposure Warning Open Source Software Useful Information Useful Information Useful Information License Issues Purpose are DISCLAIMED. in no Event Shall the OpenSSL Useful Information Useful Information Useful Information 101 Specifications North America WarrantyPanasonic Corporation Limited Warranty Limits And Exclusions Acustomer support Customer servicesCall 1-877-NOW-JOIP 1-877-669-5647 using the landline TTY users hearing or speech impaired users can call Panasonic customer service directoryOr, contact us via the web at Attach your purchase receipt here Index 109 110 111 Panasonic Puerto Rico, Inc When you ship the productPQQX15938YA CM0507SN1067 Copyright