Haier CWH24A, CWH12A, CWH18A manual Assistance or Service, IntheU.S.A, InCanada

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The outside temperature is below 66°F (19°C). Do not try to operate your air conditioner in the cooling mode when the outside temperature is below 66°F (19°C).

The temperature of the room you are trying to cool is extremely hot. Allow extra time for the air conditioner to cool off a very hot room.

Windows or doors to the outside are open. Close all windows and doors.

The Air Exchanger is set to OPEN (on some models). Set the Air Exchanger to CLOSED for maximum cooling and/or heating.

Temperature control is not at a cool enough setting. Adjust the Temperature control to a cooler setting. Set the Fan Speed control to High.

Water drips from cabinet into your house

The air conditioner is not properly leveled. The air conditioner should slope slightly downward toward the outside. Level the air conditioner to provide a downward slope toward the outside to ensure proper drainage. See the Installation Instructions.

NOTE: Do not drill a hole in the bottom of the metal base and condensate pan.

Air conditioner is cooling, but room is too warm—Ice forming on cooling coil behind intake grille

The outside temperature is below 66°F (19°C). Do not try to operate your air conditioner in the cooling mode when the outside temperature is below 66°F (19°C).

The filter is dirty or is obstructed by debris. Clean the filter.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory-specified replacement parts. Factory-specified replacement parts will fit right and work right because they are made with the same precision used to build every new appliance.

To locate factory-specified replacement parts in your area, call your nearest designated service center.

IntheU.S.A.

Call Haier America toll free: 1-877-337-3639.

Our consultants provide assistance with:

Features and specifications on our appliances.

Installation information.

Use and maintenance procedures.

Repair parts sales.

Referrals to repair parts distributors, and service companies. Manufacturer-authorized service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

For Further Assistance

If you need further assistance, you can write with any questions or concerns to:

Haier America

1356 Broadway

New York, NY 10018

Please include a daytime phone number in your correspondence.

InCanada

Call Haier America toll free: 1-877-337-3639.

Our consultants provide assistance with:

Features and specifications on our appliances.

Use and maintenance procedures.

Repair parts sales.

Referrals to repair parts distributors, and service companies. Manufacturer-authorized service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For Further Assistance

If you need further assistance, you can write with any questions or concerns to:

Haier America

1356 Broadway

New York, NY 10018

U.S.A.

Please include a daytime phone number in your correspondence.

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Contents Climatiseurdepièce Table of Contents Table DES MatièresAIR Conditioner Safety Through-the-Wall Installation Tools and PartsParts supplied Tools NeededWindow Installation Location RequirementsRecommended Grounding Method Power Supply CordElectrical Requirements Remove packaging materials To test your power supply cordUnpack the Air Conditioner Bottom view Window Installation-Prepare the CabinetBack view Window Installation-Position Cabinet in window Complete Window Installation Windowsill ViewThrough-the-Wall Cabinet Installation Complete Installation Mode Starting Your Air ConditionerCool Only Models Temperature Timer DelayFan Speed Filter MonitorUsing the Remote Control To clear Timer delay programPower To see or change the remaining time in hoursSleep Control TimerSuper Control Normal Sounds Changing Air DirectionExhaust Air Vent Cleaning the Air Filter Cleaning the Front PanelRepairing Paint Damage Annual MaintenanceWater drips from cabinet into your house Air conditioner blows fuses or trips circuit breakersAir conditioner seems to run too much InCanada Assistance or ServiceIntheU.S.A Page Sécurité DU Climatiseur Votre sécurité et celle des autres est très importanteOutillage et pièces Exigences D’INSTALLATIONExigences d’emplacement Installation dans une fenêtre 23 58,4 cmExigences électriques Pour tester le cordon dalimentation Méthode recommandée de liaison à la terreCordon dalimentation Enlèvement des matériaux demballage Instructions DinstallationDéballage du climatiseur Vue de dessous Installationdans unefenêtre-Préparationde la caisseVue arrière Installation dans une fenêtre-Préparationde la fenêtre Placez le boîtier dans la fenêtreInstallation des rideaux latéraux Achever l’installation sur la fenêtreVue du châssis de fenêtre Vue du seuil du châssis de fenêtreInstallation de la caisse dansun mur Installation du cadre de boisOption 1-Moulure de bois, métal ou plastique Option 2-Mur de plâtre sans moulureAchever l’installation Insérer le climatiseur dans la caisseModèles du refroidissement seulement Utilisation DU ClimatiseurMise en marche du climatiseur Filter Monitor témoin du filtre Fan Speed vitesse du ventilateurMode Pour voir ou modifier le temps résiduel en heures Timer Delay minuterie différéeTempérature Utilisationde la télécommande Système de commande SmartPower alimentation Commande SuperCommande Sleep veille Timer MinuterieChangement de direction de lair VentilationSons normaux Pour voir le temps résiduel en heures ou le modifierEntretien DU Climatiseur DépannageLe climatiseur semble fonctionner trop longtemps AuCanada Assistance OU ServiceAuxÉtats-Unis Page Made In China