Friedrich SM18N30* Customer Satisfaction and Quality Assurance, AAA Refrigeration Service

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CUSTOMER SATISFACTION and QUALITY ASSURANCE

Friedrich is a conscientious manufacturer, concerned about customer satisfaction, product quality, and controlling warranty costs. As an Authorized Service Provider you play a vital role in these areas. By adhering to the policies and procedures you provide us with vital information on each warranty repair you complete. This information is used to identify product failure trends, initiate corrective action, and improve product quality, thereby further reducing warranty expenses while increasing customer satisfaction levels.

FRIEDRICH AUTHORIZED PARTS DEPOTS

AAARefrigeration Service

1322 24th Street, Suite B Kenner, Louisiana 70062 504-464-7444 877-813-7444

Alamo Service Company 1450 North Flores Street San Antonio, Texas 78212 210-227-2450800-328-2450

A/C Warehouse 670 Avahl Street Honolulu, Hi 96813 808-545-3084

The Gabbert Company 6868 Ardmore Houston, Texas 77054 713-747-4110800-458-4110

Johnstone Supply of Woodside 27-01 Brooklyn Queens Expway Woodside, New York 11377 718-545-5464800-431-1143

International Parts Depot

Traco Corp.

380 Paterson Road

Carlstadt, NJ 07072 201-939-1600

Reeve Air Conditioning, Inc. 2501 South Park Road Hallandale, Florida 33009 954-962-0252800-962-3383

Valley of the Sun 4710 W. Dewey Drive Las Vegas, NV 89118 702-547-4900866-259-8500

TECHNICAL SUPPORT

CONTACT INFORMATION

FRIEDRICH AIR CONDITIONING CO.

10001 Reunion Place, Ste. 500, San Antonio, TX 78216

(210) 546-0500 877-599-5665 x 261 FAX (210) 546-0631 Email: tac@friedrich.com

www.friedrich.com

Printed in the U.S.A.

Kuhl-Serv/PartsMan (9-12)

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Contents Cool Only Heat PumpTable Of Contents Important Safety Information Your safety and the safety of others are very importantRefrigeration System Repair Hazards Property Damage Hazards Components Identification IntroductionModel and Serial Number Location Unit Identification Specifications Refrigeration System Performance DataProper installation of seal gasket Keep the filter cleanUnit placement Provide good air flowElectric Shock Hazard Electrical DataFire Hazard Electrical Shock Hazard Kuhl Control Options FriedrichLink AdapterControl Panel and Display Identification Control Panel Operation Instructions Timer Schedule Button ºF ºC SelectControl Panel Lock DIM FunctionAlerts External Control StatusTo Turn On the Timer or Schedule Selected Timer or Schedule Options 1 or 2 SelectionTimer Start Time Timer SettingsSet theTimer Stop Time Timer on ScenariosTimer OFF Scenarios Timer Schedule Control BlockRemote Control Operation Remote Control Operation Unit Operation Front PanelElectronic Control Sequence of Operation Compressor OperationHeating Mode Control Operation Heat Control Heat Pump OnlyHeat Pump With Electric Heat Operation ConditionElectric Heat Operation in Cool with Electric Heat Units Compressor Lock Out Time Using ModeRemoving the Front Cover Replacing the Indoor Coil Thermistor Swing OutAir flow direction adjustment Fresh air and exhaust controlCapacitor Connections Components TestingCapacitor Check with Capacitor Analyzer FAN MotorHeating Element Heat Pump Models Testing the Heating Element Electric Shock HazardHeating Element Drain PAN ValveUser Interface Control Board Refrigeration Sequence of Operation 410A Sealed System Repair Considerations Refrigeration system under high pressure410A Sealed Refrigeration System Repairs Refrigerant ChargingBurn Hazard Method Of Charging / RepairsFreeze Hazard Undercharged Refrigerant Systems Overcharged Refrigerant SystemsRestricted Refrigerant System Hermetic Components Check Capillary Tube SystemsReversing Valve DESCRIPTION/OPERATION Testing the Reversing Valve Solenoid Coil Reversing Valve in Heating ModeTouch Test in Heating/Cooling Cycle Procedure For Changing Reversing ValveExplosion Hazard Locked Rotor Voltage L.R.V. Test Single Phase ConnectionsSingle Phase Running and L.R.A. Test Determine L.R.VGround Test Single Phase Resistance TestChecking Compressor Efficiency Recommended procedure for compressor replacement High TemperaturesHigh Pressure Hazard Routine Maintenance Decorative Front Cover Sleeve / DrainClearances Filter assembly Frosting Heat pumps operate differentlyCondensation is normal NoisesDC-2 Drain Kit Part No If you require further assistanceOur specialists are able to assist you with Carbon Filter KitsSee codes chart on next Error Codes and Alarm Status Test Mode Temp JOB Name Techs Name Room AIR Conditioner Unit Performance Test Data SheetHOW is ALL of the INSTALLATION? Good BAD = SQ/CU/FTTroubleshooting Tips Problem Possible Cause Possible SolutionTroubleshooting Tips Cooling only Room AIR Conditioners Troubleshooting Tips Replace fuse, reset breaker. If repeats, check Possible Cause Possible Solution Problem Possible Cause Possible Solution Heat / Cool only Room AIR Conditioners Troubleshooting Tips Heat Pump Room AIR Conditioners Trouble Shooting Tips Problem Possible Cause ActionSystem Cools When Heating is Desired YESNormal Function of Valve Malfunction of ValveElectronic Control Board Components Identification Procedure ContentsFriedrich Electronic Control KIT Friedrich Model Prefix Schematic Part NO. REV 92170013 Kϋhl Electronic Control Cool only Models SL36N30-A Wiring Diagram Wiring Diagram 92170015 92170016 Kϋhl Electronic Control Heat Pump model YL24N35-A Need to Configure it. Follow the steps below to configure Air Conditioner Message Remote Control MessageAir Conditioning Unit Display Remote Control Display Replacement Instructions Parts Section Parts Section Kühl & Kühl+ Small-Chassis 2012 Parts List SHROUD, SML Kühl & Kühl+ Medium-Chassis 2012 Parts List SHROUD, MED Kühl & Kühl+ Large-Chassis 2012 Parts List Deck LRG Addendum Schedule Table with Energy Saving ValuesRoom AIR Conditioners Limited Warranty AAA Refrigeration Service Customer Satisfaction and Quality AssuranceFriedrich AIR Conditioning CO

SM18N30*, SS10N10*, SS15N30*, SS12N10*, SS14N10* specifications

Friedrich air conditioners, particularly models SS14N10*, SS12N10*, SS15N30*, SS10N10*, and SM18N30*, are renowned for their reliable performance, innovative technologies, and user-friendly features. Designed for both residential and commercial use, these units stand out due to their energy efficiency, advanced cooling capabilities, and versatile operation.

One of the standout features across these models is their energy efficiency. Equipped with high SEER (Seasonal Energy Efficiency Ratio) ratings, they help users save on energy costs while reducing their carbon footprint. Specifically, the SS14N10* and SS12N10* models excel in cooling efficiency, ensuring that the spaces they occupy remain comfortably cool even in the hottest conditions. This not only contributes to lower energy bills but also promotes environmental sustainability.

The cooling technologies integrated into these units include advanced inverter technology. This feature allows the compressor to adjust its speed according to the cooling demand of a room. As a result, these air conditioners maintain desired temperatures with minimal fluctuations, ensuring optimal comfort and significant energy savings. Models like SS15N30* and SM18N30* are particularly stellar in maintaining efficiency even during peak usage hours.

Moreover, these air conditioners are equipped with multi-stage filtration systems that enhance indoor air quality. The filters effectively capture dust, allergens, and other pollutants, resulting in cleaner and healthier air for occupants. This is especially important for individuals with allergies or respiratory issues.

User-friendly controls add another layer of convenience. Many models incorporate smart technology allowing users to control the units via mobile apps or home automation systems. This feature enables remote operation, scheduling, and real-time monitoring, making it easier to manage climate conditions effectively.

In terms of design, models like SS10N10* prioritize aesthetics without compromising functionality. They feature sleek, modern designs that seamlessly integrate into various decors, whether in a home or an office. Additionally, quiet operation technology reduces noise levels during functionality, enhancing comfort, particularly in bedrooms or quiet office environments.

Overall, Friedrich’s SS14N10*, SS12N10*, SS15N30*, SS10N10*, and SM18N30* models embody the brand's commitment to innovation and customer satisfaction. Their blend of energy efficiency, advanced cooling technology, air quality enhancement, and smart controls positions them as leaders in the air conditioning market, catering to diverse cooling needs while promoting a sustainable future.