Bosch Appliances 2400E LP, 2400E NG manual No flame ionization detected with water

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Troubleshooting

Display

Cause

Solution

 

 

 

EA

No flame ionization detected with water

1. Verify that all manual gas shut off valves are open.

 

flow.

2. Verify gas type (See Fig. 2) corresponds with the

 

(part# 8708107020)

type of gas supplied to the heater.

 

 

3. Reset error code and open a water tap to cycle

 

 

the heater in an effort to purge air from gas line

 

 

(especially on new installations). Cycling hot water

 

 

tap on and off multiple times may be necessary. If

 

 

heater still faults with EA error code, have a licensed

 

 

gas technician properly purge air out of the gas line

 

 

leading to the water heater.

 

 

4. Verify the three yellow wire connections to the set

 

 

of electrodes (underside of the burner assembly)

 

 

are secure.

 

 

5. Verify gas pressure meets specifications outlined

 

 

in chapter 3.8*.

 

 

6. Verify venting meets specifications outlined in

 

 

chapter 3.6. Improper venting may cause premature

 

 

failure of the flame sensor rod.

 

 

7. Observe inside the viewing window of the heat

 

 

exchanger when a hot water tap is opened.

 

 

Sparking should be followed by a steady blue flame.

 

 

If not, Call Bosch Water Heating with observations.

 

 

Readings from above gas pressure test will be

 

 

required.

 

 

 

EC

Ionization failure during operation.

1. Verify gas type (See Fig. 2) corresponds with the

 

(part# 8708107020)

type of gas supplied to the heater.

2.Verify the three yellow wire connections to the set of electrodes (underside of the burner assembly) are secure.

3.Verify that venting meets specifications per chapter 3.6. Improper venting may cause premature failure of the flame sensor rod.

4.Check gas pressure. See chapter 3.8*.

5.Check and adjust CO2 readings. See

 

 

chapter 5.4.

 

 

 

6. Gas valve or flame sensor may be damaged. Call

 

 

Bosch Water Heating with observations and results

 

 

of previous steps.

 

 

 

 

E0

Internal hardware/software failure.

1. Disconnect power supply cord and check the two

 

(part# 8707207239)

wire connectors on the control board.

 

 

 

2. Pushing the wrong combination of buttons on the

 

 

control unit can create confusion among the

 

 

microprocessors inside. In this case, the error code

 

 

should not happen more than once or twice. Turn off

 

 

the water heater. Turn water heater back on and

 

 

reset error code. Only use the reset button (

) to

 

 

reset any error codes.

 

 

 

3. Possible defective control unit call Bosch Water

 

 

Heating for further instructions.

 

Table 12

* By installer or service technician only.

6 720 608 263

39

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Contents NG Natural Gas LP Liquefied Petroleum LP Gas Intended for variable flow applicationsWhat to do if you smell gas For your safety IndexIndex FCC Features 2400 E Specifications Technical dataAppliance details Unpacking the 2400 E heater Venting General rules to follow for safe operationDimensions Dimensions and Minimum installation clearancesMounting installation Installation instructionsProper location for installing your heater Heater placement and clearancesCombustion air requirements Single pipe methodTwin pipe method Installation instructions Minimum exhaust vent size and length Vent material and specificationsVenting Vent lengthsVent Safety System Vent connections Exhaust vent connectionCombustion air inlet connection Room sealed installation Twin pipe External condensate drain installation not suppliedInterior masonry chimneys Vertical terminationsHorizontal runs Vent terminationsHorizontal terminations Exterior masonry chimneysInstallation instructions Description Minimum distance 720 608 Gas piping & connections For Natural GAS Operating Pressure Test Connecting ManometerMeasuring gas pressure Static Pressure TestHotcold Water connectionsRecirculation application Electrical connectionsOperation instructions For your safety, read before oper- ating your water heaterPower Operation instructionsOperation instructions Off Temperature selectionFlow/temperature chart Operation instructions Setting the water temperatureProgram button Use of optional remote control accessoryReset button OperationMaintenance and service Annual maintenanceWinterizing for seasonal use Once Gas Pressure is adequate Adjusting CO2Descaling using a pump Mineral scale build-upAdjusting CO2 cover removed Measuring CO2 Cover InstalledFinal Readings Returning to ServiceDiagnostic menu Control board diagnosticsWater is not hot enough TroubleshootingTroubleshooting Water is too hotHot water temperature fluctuates at tap Low water flow/pressureNoisy burner/heater during operation Lack of gas pressure. Inadequate gas pressure will Display Cause Solution Error code diagnosticsMeet desired temperature Check red wire connections at hot water Troubleshooting Display Cause SolutionNo flame ionization detected with water Heat exchanger Flame ionization rod or control unit may be Electrical diagram Electrical diagramFunctional scheme Functional schemeInterior components diagram and parts list Interior components diagram and parts listInterior components Components Diagram Components diagramDescription Reference Parts listComponents Protecting the environmentProtecting the environment PackingTwelve Year Limited Warranty BBT North America

2400E NG, 2400E LP specifications

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