Cisco Systems 815 manual Reporting Security Problems in Cisco Products, Xxii

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Preface

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

•For Emergencies only — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

•For Nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

•1 877 228-7302

•1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.

	Cisco 815 Integrated Services Router Hardware Installation Guide
xxii	OL-9558-01

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Contents Corporate Headquarters Page Cisco Systems, Inc. All rights reserved Page N T E N T S Installation Installing and Removing a Dimm C-4 ViiViii Audience and Scope OrganizationRelated Documentation Conventions Xii Xiii Xiv Page Xvi Xvii Commands Xviii Cisco.com Accessibility Obtaining Documentation XixProduct Documentation DVD Ordering Documentation Documentation Store in the Cisco Marketplace at this URLCisco Product Security Overview Documentation FeedbackXxi Reporting Security Problems in Cisco Products XxiiCisco Technical Support & Documentation Website Obtaining Technical AssistanceXxiii Definitions of Service Request Severity Submitting a Service RequestXxiv Obtaining Additional Publications and Information XxvXxvi Key Features OverviewFeature Description Product Serial Number Location CiscoBack Panel Ports and LEDs Back Panel Ports and LEDsLabel/Color Description Front Panel LEDs WIC0 OKLED Label Color Description Router Memory Types of MemoryAmounts of Memory 815# show versionItems Included with the Cisco 815 Integrated Services Router Unpacking the RouterInstallation Before Installing the RouterConnecting the Router to Your Local Network Installation Connecting the Router to Your Local Network Connecting the Router to the Local Network Connecting Power to the Router Connecting the Power SupplyVerifying Your Installation Optional Installation Procedures Connecting a PCConnecting the Console Cable to the Router Connecting a Modem AUX port RJ-45 DB-9-to-DB-25 adapter Console cable ModemStacking the Router Assembling Stacking Clip and Fastener Stacking the Router Back View Unstacking the Router Unstacking the RouterOL-9558-01 Troubleshooting Contacting Your Cisco ResellerRecovering a Lost Password Determining the Configuration Register ValueConfiguration register is 0x2102 815# Resetting the Router Press Return. The following prompt appearsPrompt changes to the privileged Exec prompt Resetting the Password Resetting the Configuration Register ValueProblem Solving OK LED DiagnosticsTroubleshooting WICs and Cables Number of Blinks MeaningExample WIC-4ESW Troubleshooting the Power System Symptom Possible Causes Technical Specifications Operating Specifications Cabling Specifications Ethernet CablesEthernet Network Cabling Guidelines 10BASE-T 100BASE-TXSignal RJ-45 Pin DB-9 Pin DB-25 Pin Console Cable and AdapterOL-9558-01 Safety Warnings Opening the Chassis Figure C-1 Removing the Chassis Screws Installing and Removing a Dimm Locating ModulesRemoving a Dimm Release the latches Remove the DimmInstalling a Dimm Insert the Dimm Latches rotate to closed positionInstalling a VPN Module Screw StandoffFigure C-7 VPN Module Location Figure C-9 Retention Clip Location Figure C-10 Aligning the Retention Clip Center Post Figure C-11 Attaching the Retention Clip to the Motherboard Figure C-12 Securing the Standoff to the Router Motherboard Closing the Chassis Figure C-13 Attaching the Router Cover NumericsC IN-1ETH COL LED IN-2Dimm C-4 IN-3IN-4