Infortrend SentinelRAID 170 320ML/sec SCSI-to-SCSI RAID Controller Chapter Controller Monitoring

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Chapter 3: Controller Monitoring

Chapter 3

Controller Monitoring

3.1. Controller Monitoring Overview

The SR controller is equipped with a variety of self-monitoring features that help keep controller managers informed of the controller’s operational status. These monitoring features provide vital feedback that helps you maintain the operational integrity of your controller. Prompt response to warnings and failure notifications will improve the overall operation and help ensure the longevity of the SR controller.

Self-monitoring features include:

Management firmware (FW): The SR controller comes with pre-installed FW (version 3.31 or above). Device status information can be obtained from the FW. This FW can be accessed using either the LCD panel or a PC hyper-terminal. The FW is fully described in the Generic User's Manual that came with the subsystem. Please refer to this manual for further details.

RAIDWatch: RAIDWatch is a fully integrated Java-based Graphics User Interface (GUI) that came with the controller and can be used to monitor the controller remotely. You can use the powerful Notification Process Center (NPC) sub- module to keep you informed over a variety of communication devices such as fax, pager, e-mail, etc. The installation and operation of RAIDWatch is fully described in the RAIDWatch User’s Manual. Please refer to this manual for further details.

LEDs: Device status indicating LEDs are placed on the front panel of the SR controller. These LEDs inform you of the integrity and status of different controller items. You should become familiar with these LEDs and be aware of their functions.

Audible alarm: An audible alarm is present on the controller board and will be triggered if any of a number of threatening events occur. These events usually jeopardize the functional and operational integrity of the controller board and must be heeded at all times. Events such as a breach of the temperature threshold will trigger the alarm and if an onsite controller manager is present, the manager should use either the LCD panel or the PC hyper-terminal to determine the cause of the alarm and take the appropriate corrective measures.

I2C: The I2C bus monitors the operational integrity of a variety of components.

Controller Monitoring Overview

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Contents 320MB/sec SCSI-to-SCSI RAID Controller Installation and Hardware Reference ManualAsia Pacific International Headquarters Contact InformationChina AmericasThis Edition First Published CopyrightDisclaimer TrademarksThis device is in conformity with the EMC Table of Contents Controller Monitoring Appendix C Hardware Troubleshooting Precautions and Instructions Safety PrecautionsESD Precautions About This ManualConventions Who should read this manual?Related Documentation NamingSoftware and Firmware Updates Chapter Introduction Product OverviewProduct Introduction Controller Box EnclosureFront Side Rear SideSR Components LCD PanelController Board JP1 and JP13 Connector Type Label DescriptionController Board Front InterfacesConnector Type Label Description Separately Purchased Accessory Items SR Accessory Items4 I2C Signal Compatible Cables Power ConnectorBattery Backup Unit BBU Optional ItemsPower Supply Requirements Environmental RequirementsDaughter Board Expansion SR Controller Monitoring LED IndicatorsCooling Requirements 1 I2C BusAudible Alarms This page is intentionally left blank Installation Overview Chapter InstallationInstallation Prerequisites General ConsiderationsStatic-free Installation Hardware Installation PreparationTools or Equipment Needed for Installing the Subsystem Planning Before InstallationUnpacking the Controller General Installation ProcedureAccessing the Controller Board OverviewRemoving and Replacing the Chassis Top Cover Memory Module Installation Dimm Module Installation ProcedureSelecting the DIMMs About the First BBU Installation Battery Backup Unit BBU InstallationRemove the Battery Connector Cap BBU Installation ProcedureInstall the Battery Charger Board Daughter Board Installation About Daughter Board InstallationDaughter Board Installation Procedure Daughter Board Installation Controller Monitoring Overview Chapter Controller MonitoringPWR Status-indicating LEDsAudible Alarm Default Threshold ValuesI2C Port Enclosure Monitoring I2C Port Enclosure Monitoring Chapter Controller Connections Operation 1 I/O Channel ConfigurationSentinelRAID Connection Host ConnectionDrive Connection SR 170 TopologiesScsi Termination Unique IDsSR 170 Topologies Dual Host Connection Dual Host ConnectionExpansion Controller IntegrationPower Connection Connecting RS-232C Terminal EmulationOther Connections Check List Power OnLCD Screen Power On SequenceStop I/O access to the system Disconnect the host Power Off ProcedurePower Off Procedure Controller Maintenance Overview Chapter Controller MaintenanceAbout Controller Maintenance User Serviceable ComponentsWhen should a Dimm module be replaced? Dimm Module Replacement ProcedureReplacing a failed Dimm Module Replacing a failed Dimm Module Replacing a Failed Optional BBU Module About BBU MaintenanceOnce the controller board has pack from the charger board BBU Charger Board Replacement Daughter Board MaintenanceAbout Daughter Board Maintenance Replacing a Daughter BoardRemove the Daughter Board Retention Screws This page is intentionally left blank Flexible Configuration Appendix a SentinelRAID FeaturesUser-friendly Configuration Utilities SCSI-320 I/O ChannelsController Architecture Other Fault Tolerant FeaturesGlobal and Local Spares Hot-swapping of DrivesController Chassis RAID Levels SupportedThis page is intentionally left blank Appendix B Hardware Specifications ConfigurationSpecification Feature RAID Management Controller ArchitectureFault Tolerance Specification Size Technical SpecificationsDescription Specification SoftwareController Specifications Technical Specifications Problem Appendix C Hardware TroubleshootingProblem Installed. Reinstall a Dimm module will usually solve This page is intentionally left blank Accessories Appendix D Spare Parts and AccessoriesAccessory Part Number Description Spare PartsAccessories Controller Main Board Interfaces Appendix E Connectors and Jumper IdentificationController Main Board Interface Descriptions Label Connector NameLED Jumper Pin Outs COM Port Pin OutsPin Description Symbol Type Description J3 I2C PortPin Pin Name Symbol Parameter Rating Unit J1 Battery ConnectorTTL Device Parameters PinIFT-9012 RS-232C Extension Cable IFT- 9011 Null ModemIndex SentinelRAID 170 Installation and Hardware Reference Manual Index This page is intentionally left blank