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| Problems and possible causes | Solutions |
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| The deep fryer does not work |
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• The fryer is not plugged in. | • Plug in the fryer. | ||||||
• The | • Set the light switch to I. | ||||||
• The temperature indicator light does not | • Set the thermostat to the required temperature and | ||||||
| come on.. | check that the temperature indicator light comes on. | |||||
| Unpleasant odours |
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• The | • Replace it. | ||||||
• The oil has deteriorated. | • Renew the oil after 8 to 12 uses. | ||||||
• Unsuitable oil has been used. | • Use a good quality blended vegetable oil. | ||||||
| Vision through the viewing window is not clear |
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• Not cleaning the window often enough or | • To ensure good visibility, clean the viewing window | ||||||
| using an inappropriate cloth. | by wiping it with a sponge and lemon juice. | |||||
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| • Allow the window to dry at room temperature or dry | |||||
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| with a clean cotton cloth. | |||||
| Steam escapes from around the lid |
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• The lid is not closed properly. | • Check that the lid is properly locked closed. | ||||||
• The seal is defective. | • Contact your nearest approved Service Centre. | ||||||
| The frying oil overflows |
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• The Max. marker for filling the bowl has | • Check the oil level (Max.), and remove the excess. | ||||||
| been exceeded. | • Check that the basket is not too full. | |||||
• Overfilling the basket with food. | |||||||
• The basket is misshapen. | • Change your basket. | ||||||
• Mixture of different oils and fats. | • Empty and clean the bowl. Refill the bowl with one | ||||||
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| type of oil. | |||||
• Food is wet or contains too much water | • Remove the ice and dry the food thoroughly. Lower | ||||||
| (frozen food). | the basket very slowly. | |||||
• Not changing the oil often enough. Using | • Only use vegetable oil / fats. | ||||||
| the wrong oil. | • Always cook them in 2 fries : 1st fry 13 min. at 170°, | |||||
• Frying 1,2 kg of fresh chips in one fry. | |||||||
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| 2nd fry 10 min. at 190°. | |||||
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| The food does not become golden and | remains soggy |
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• They are too thick and contain a lot of | • As a test, try a longer cooking time. | ||||||
| water. | • Fry the food in small quantities (particularly frozen | |||||
• Too much food is being cooked at the same | |||||||
| time and the cooking oil is no longer at the | food). | |||||
| right temperature. |
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• The frying oil temperature may not be high | • Set the thermostat to the recommended temperature. | ||||||
| enough; the thermostat is set incorrectly. | ||||||
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| The timer no longer works (depending | on model) |
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• The battery is spent. | • Have it replaced at an approved Service Centre. |
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Any repairs must only be carried out by an approved Servicing Centre with the manufacturer’s own replacement parts.
If the problem remains, please call our Customer Relations team first for expert help and advice on:
HELPLINE : | 0845 602 14 54 | - | UK (calls charged at local rates) |
| (01) 4751947 | - | Ireland |
or consult our web site : www.tefal.co.uk | 15 |
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