HP Smart Update Manager (SUM) manual Installation troubleshooting for Linux

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Windows operating system, the message prevents an automatic reboot. For a successful reboot, you must click Exit.

Installation troubleshooting for Linux

The following issues might be encountered when attempting to install PSPs for Linux.

•I used the -r flag to reboot the server and one of the components that was installed required a reboot, but the server did not reboot. What is happening?

If any of the components chosen for installation fails the installation, a reboot does not occur. This enables the administrator to examine a server to determine and resolve a software installation failure before activating any changes.

•When I install storage components and restart the server, there are one or more new entries in the LILO or GRUB tables for kernels to boot from. Is this normal?

Yes, this is normal. Each storage driver reconnects the driver to the base kernel and adds a new entry in the LILO or GRUB tables that appear at boot. To ensure that you get the kernel with the latest drivers, select the last entry in the table.

•I attempted to install a component that compiles from source code, but the installation fails on the make command.

The build tools necessary to complete the build from kernel source are not located on the server where the LDU is deploying. To build from source RPMs, the following RPMs must be installed on the server where the HP SUM is deploying software:

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gcc-2.96-108.1 or later

cpp-2.96-108.1 or later

binutil-2.11.90.0.8 or later

glibc-devel-2.2.4-26 or later

•How do I use HP SUM over a firewall? Which ports will I need to open? Are they configurable?

The ports that HP SUM uses cannot be configured. When HP SUM port initiates communications to remote targets, it uses several well-known ports depending on the operating system. For Linux, HP SUM uses port 22 (SSH) to start communications with the remote target.

HP SUM uses defined ports to communicate between the remote target and the workstation where HP SUM is executing. When you run HP SUM, it uses the administrator/root privileges to dynamically register the port with the default Linux firewalls for the length of the application execution, and then closes and deregisters the port. All communications are over a SOAP server using SSL with additional functionality to prevent man-in-the-middle, packet spoofing, packet replay, and other attacks. The randomness of the port helps prevent port scanning software from denying service to the application. The SOAP server is deployed on the remote target using the initial ports (138, 445, and 22) and then allocates another independent port for its communications back to the workstation where HP SUM is running. During shutdown of HP SUM, the SOAP server is shutdown and removed from the target server, leaving the log files.

Installation troubleshooting for Linux

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Contents HP ProLiant Support Pack User Guide Page Contents Documentation feedback Acronyms and abbreviations Index Not be available in some cases IntroductionPSP overview Components in the PSPWhich does not ship in Red Hat or Suse Component Description/Benefit Storage-LinuxCreating a centralized, network-based software repository New featuresNew features Obtaining PSP Version controlMinimum requirements for Microsoft Windows PSP Deploying PSPsPSP deployment scenarios Deployment for Microsoft WindowsInstalling the PSP for Windows Installing the PSP for WindowsServer virtualization detection and support Deploying PSPs for LinuxUpgrading a PSP from HP SUM Minimum requirements for Linux PSP Minimum requirements for Linux PSPMinimum requirements for Red Hat Enterprise Linux 6 servers Rpm-build-4.8.0-12.el6.arch.rpm Gcc-4.4.4-13.el6.arch.rpm E2fsprogs-32bit Installing or upgrading a PSP for Linux Verifying Installed Components Advanced topics Command-line interfaceCommand-line syntax Command-line interfaceUsewmi No switchesUseams UsesnmpCommand-line arguments Installation options 22.33.4480 UsewebUse this argument to select a partition to update Installation options Overriding errorsReboot options Reboot Rebootmessage reboot messageCurrentcredential Rebootdelay timeoutinsecsRebootalways DryrunPath\hp\log\netAddress PasswordLogdir path SYSTEMDRIVE%\CPQSYSTEM\hp\Component configuration for Windows components only HP SUM Command-line examplesLinux smart-component return codes Return codesLinux RPM return codes Input filesInput files Error reportingInput file format and rules File encodingInput file parameters YES, no IgnoreerrorsSourcepath UselatestUseproxyserver WebupdateneededSoftwareonly UsecurrentcredentialCmamgmtstationrwcommstr CmalocalhostrwcommstrCmalocalhostrocommstr CmamgmtstationrwipordnsANONYMOUS-ACCESS HpvcavcrmloginidHpvcavcrmloginpasswd ADMIN-GROUPIP-RESTRICTED-INCLUDE IP-RESTRICTED-EXCLUDE or10.1.1.1-10.1.1.10 10.2.2.2-10.2.2.10 HPQLA2X00FO TrustmodeCertlist XenamelistDevicelist UpdatetypeRebootlist IgnorewarningsEND Targets HpsumInventoryReportdate.html HpsumInventoryReportdate.xml ReportsUsage hpsum /report HpsumReportdate.html HpsumReportdate.xmlReport type HPSUMInstalledReportdatatime.xml or HtmlInstallation troubleshooting for Microsoft Windows TroubleshootingInstallation troubleshooting for Microsoft Windows Ports Ports 445 and 137/138/139 TroubleshootingPorts Description Installation troubleshooting for Linux Port How many target devices are selected for installationSend data to the target server PortsInformation to collect before contacting HP How to contact HPSubscription service Related information Support and other resourcesMonospace text Typographic conventionsHP Insight Remote Support software WebsitesHP Insight Remote Support software Documentation feedback Documentation feedbackTransmission Control Protocol/Internet Protocol Acronyms and abbreviationsObtaining PSPs overview IndexIndex
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