Sony PCGA-UMS1 Troubleshooting Software, My software program stops responding or crashes, 116

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Troubleshooting Software

My software program stops responding or crashes.

Contact the software publisher or designated provider for technical support. See “Software Support Information” for more information.

When I click an application icon, the message “You must insert the application CD into your optical drive” appears and the software does not start.

❑Some titles require specific files that are located on the application CD. Insert the disc and try starting the program again.

❑Make sure you place the CD in the tray with the label side facing up.

I cannot use the DVgate software.

If your notebook is using the Ultimate Battery Life profile for its power saving mode, you cannot use DVgate™ or Smart Connect software. Please select another profile. Preferably, connect your notebook to AC power when using these features.

✍In the event that a system recovery is necessitated, Sonic Foundry SoundForge® XP must be reinstalled from the Application Recovery CD after using the System Recovery CD.

My computer’s start-up time seems longer after I have installed AOL. What can I do?

On some computers, installing America Online® (AOL) may increase boot time by up to a minute. If you experience this on your system and would like to speed up the time required to start your computer, you may want to disable the AOL WAN driver. Do the following:

1Click Start in the Windows® taskbar and select Control Panel.

2Click Network and Internet Connections, and select Network Connections.

3Right-click on the Local Area Connection with device name “WAN Network Driver,” and select Disable.

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