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115

 

My PC Card is not working

115

Troubleshooting Software

116

My software program stops responding or crashes

116

When I click an application icon, the message “You must in- sert the application CD into your optical drive” appears and

the software does not start

116

I cannot use the DVgate software

116

My computer’s start-up time seems longer after I have in-

stalled AOL. What can I do?

116

Troubleshooting the Modem

118

My modem does not work

118

My modem connection is slow

118

Troubleshooting Audio

119

My speakers make no sound

119

My microphone does not work

119

Troubleshooting the Printer

120

I cannot print

120

Troubleshooting i.LINK devices

121

I cannot establish a connection between two VAIO comput-

ers when using an i.LINK cable

121

Getting Help

123

Support Options

124

Software Support Information

126

Sony Service Center

128

Index

129

6

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Sony PCGA-UMS1 manual Getting Help 123