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Sony PCGA-UMS1 manual Software Support Information, 126

Models: PCGA-UMS1

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Software Support Information

Adobe Acrobat® Reader, eBook Reader, Photoshop® Elements, Premiere (Adobe Systems, Inc.)

Web site	http://www.adobe.com/
phone	206-675-6126 (fee-based support)

e-mail	techdocs@adobe.com

hours	M-F, 6 AM-5 PM PST

Apple QuickTime™ (Apple Computer Inc.)

Web site	http://www.apple.com

phone	800-692-7753

hours	7 days a week, 24 hours a day

Norton AntiVirus™ (Symantec Corporation)

Web site	http://www.symantec.com/techsupp/

phone	800-927-3991; 900-646-007*
hours	M-F, 6 AM - 5 PM PST

*Support from 800-927-3991 is fee-based per incident; support from 900-646-0007 is fee-based per minute. Online support is free of charge.

PC-Cillin® (Trend Micro, Inc.)

Web site	http://www.antivirus.com/pc-cillin/
phone	949-387-7800

e-mail	support@trendmicro.com

hours	M - F 8 AM - 5 PM (PST)

Quicken® (Intuit Inc.)

Web site	http://www.intuit.com/support

phone	800-644-3193

hours	7 days a week, 24 hours a day

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Sony PCGA-UMS1 manual Software Support Information, 126

Contents

Using Your Vaio Notebook WelcomeConnecting Peripheral Devices Customizing Your Vaio Notebook Adding Memory to Your Vaio Notebook Troubleshooting 105 Getting Help 123 Welcome Change text in this variable definition to document title Using Your Vaio Notebook Using the Keyboard KeyboardFunctions of the keyboard keys Key DescriptionCombinations and functions with the Windows key Combination FunctionIndicators Indicator FunctionIndicator lights Light OffCombinations Feature Function Combinations and functions with the Fn keyFn+ Only Toggles between LCD-only and dual LCD/TV display Using the Touchpad Action DescriptionTouchpad Action Description Using the Floppy Disk Drive To insert a floppy diskInserting a floppy disk To remove a floppy disk To remove the floppy disk driveRemoving a floppy disk To reinsert the floppy disk drive Multipurpose bay release leverInserting the floppy disk drive Using the Optical Disc Drive To insert a discEjecting the tray To remove a disc Inserting an optical discTo play a DVD Manually removing a discTo play an audio CD When using your notebook to play DVDs on your TV To write data to a CD-RW or CD-R disc Using PC Cards To insert a PC cardPC Card release button PC Card slot protector To remove a PC Card Inserting a PC CardChange text in this variable definition to document title Using a Second Battery Pack To insert a second battery packSecond battery in multipurpose bay To charge the second battery pack To charge the battery packUsing weight saver for second battery cover To remove the second battery pack Charging the second batteryMultipurpose bay release levers Using the Weight Saver To attach the weight saverAttaching the weight saver To remove the weight saver Standby mode Using Power Saving ModesNormal mode Hibernate modeTo activate Hibernate mode Connecting a Phone Line Connecting phone cableConnecting to a LAN To set up your ethernet connectionConnecting to LAN Connecting to a LAN Change text in this variable definition to document title Connecting Peripheral Devices Connecting a Port Replicator To attach your notebook to the port replicatorPort replicator Port replicator connector Attaching notebook to port replicatorConnecting AC adapter to port replicator Power indicatorTo remove your notebook from the port replicator Disengaging notebook from port replicatorLifting notebook Connecting an External Mouse or Keyboard Connecting external mouse or keyboard to port replicatorTo connect an external mouse or keyboard Connecting a Parallel Port Printer To connect a printerPrinter port Connecting a USB Printer Connecting a USB PrinterTo connect a USB printer To connect a computer display Connecting an External DisplayConnecting an external computer display To connect a multimedia computer displayConnecting a projector To connect a projectorTo select a display Press ResultConnecting a TV Connecting a TV DisplayChanging the display resolution for TV Out To connect a TVConnecting a TV Display Connecting a USB Device Connecting USB device to USB portTo connect a USB device Connecting an i.LINK Device Connecting digital video camera recorder to i.LINK port To connect a digital video camera recorderConnecting an i.LINK Device Connecting Vaio computers Connecting with i.LINKConnecting with an i.LINK cable Connecting speakers to the headphone jack Connecting External SpeakersBefore connecting your external speakers To connect external speakersConnecting an External Microphone Connecting microphone to microphone jackTo connect an external microphone Wireless LAN Access Point Expanding Your Notebook CapabilitiesPersonal Digital Assistant Wireless LAN PC Card Customizing Your Vaio Displaying the Sony Notebook Setup Screen To display the Sony Notebook Setup screenSony Notebook Setup Screen Sony Notebook Setup Tabs Tab DescriptionControlling Power Management To view the Power Management status iconsTo activate the Power Management Toolbar Power Management profiles To customize Power Management settingsIcon Description Communications Word ProcessingSpreadsheet Automatic Profile SelectionStandby Power management commandsConserving battery power HibernateBattery icon descriptions Displaying Battery InformationTo activate the Battery Information toolbar Battery icon Battery statusTo display detailed battery information Battery Information WindowDisplaying Battery Information Selecting the Display Mode To select the display modeIntel 82815 Graphics Controller Properties Screen To change the Window Design of Sony software Change text in this variable definition to document title Adding Memory to Your Vaio Notebook Precautions and Procedures Typical expansion memory configurationTotal System Memory Slot 1 MB Slot 2 MB MB Memory Models Total System Memory Slot 1 MB Slot 2 MBMB Memory Models Removing a Memory Module Removing the memory module coverRemove the memory module Removing memory moduleInstalling a Memory Module Installing memory module Press the module into place until it clicksViewing the Amount of Memory About the Software on Your Notebook Software Overview Microsoft Internet Explorer Digital PrintDVgate Microsoft Office XP Pro On selected modelsMovieShaker Microsoft Office XP Small Business On selected modelsMicrosoft Word Norton AntiVirus On selected modelsRealJukebox PictureGearQuicken RealPlayerSonicStage Vaio Action SetupSmart Capture Sony on YahooVaio Support Agent VisualFlowWinDVD Driver Recovery CDs Application, Driver, and System Recovery CDsApplication Recovery CDs System Recovery CDsUsing Your Recovery CDs To use the Application Recovery CDsTo use the Driver Recovery CDs Reinstalling specific drivers with the Driver Recovery CD Device Manager screen Reinstalling all drivers with the Driver Recovery CD 100To use the System Recovery CDs 101Properties dialog box If your notebook does not start from the Recovery CD 102103 104 Troubleshooting 105My notebook does not start Troubleshooting Your NotebookMy notebook starts, but a Bios error is displayed 106107 Power Management setting is not responding My notebook stops responding or does not shut down108 Sound of my notebook’s fan is too loud 109Want to change the display resolution for TV Out Troubleshooting the LCD ScreenWant to change the video resolution of my display My LCD screen is blankCannot switch the LCD display to TV, and vice versa 111My touchpad does not work properly Troubleshooting the Mouse and TouchpadMy mouse does not work 112Pointer does not move while I am using the Touchpad or Mouse 113My optical drive is not playing a CD or DVD properly Troubleshooting Drives, PC Cards and Peripheral DevicesMy floppy disk drive cannot write to a floppy disk 114My optical drive tray does not open My PC Card is not working115 Cannot use the DVgate software Troubleshooting SoftwareMy software program stops responding or crashes 116117 My modem connection is slow Troubleshooting the ModemMy modem does not work 118My microphone does not work Troubleshooting AudioMy speakers make no sound 119Troubleshooting the Printer Cannot print120 Troubleshooting i.LINK devices 121122 Getting Help 123Operating System Online Support Vaio Support Agent Support OptionsManuals and Online Help Files Sony PC SupportSony Fax-on-Demand Sony Customer Support125 Software Support Information 126Sound Forge XP Sonic Foundry, Inc RealJukebox, RealPlayer Real Networks, IncSony Applications Sony Electronics Inc WinDVD InterVideo, IncSony Service Center 128Index 129130 LCD 131132 133 134 135 136