HP Server tc2110 manual HP Server Diagtools, HP Diagtools Capabilities

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Chapter 4

Diagnostics

HP Server Diagtools

The purpose of hardware diagnostic software is to provide tools for checking hardware problems. By design, diagnostic software executes simple tests of each hardware component. Usually, such tests assure the hardware is not the source of Server problems. This allows the user to eliminate hardware as the cause of the problem and to focus on operating system configuration parameters, network connections, and application software configuration parameters as the source of the problem.

If hardware problems are confirmed, the diagnostic software program can sometimes detect and diagnose the system or specific Server component causing the problem. In addition, diagnostic tools can capture information that allows support personnel to quickly assess the condition of the Server.

In order to be effective, diagnostic software tools must be used in the context of a wider troubleshooting procedure.

HP Diagtools Capabilities

HP Diagtools for HP Servers is a set of off-line diagnostic tests, including tests for system and processor components, memory and storage elements, ports, and input/output devices. Diagtools is supplied on the HP Startup CD-ROM.

The HP Diagtools Utility is run from the Startup CD-ROM, which is a bootable CD-ROM when inserted into the CD-ROM drive and the Server is rebooted. A basic suite of tools checks key Server components, and a menu of advanced tests is available for in-depth testing.

Diagtools has the ability to test the following components:

￿￿

System board

￿￿

Processor

￿￿

Memory modules

￿￿ Hard disk drives (HDD)

￿￿ Flexible disk drive (FDD)

￿￿

Keyboard

￿￿

Parallel ports

￿￿

CD-ROM drives

￿￿Video monitor

Diagtools is an off-line diagnostic. Off-line diagnostics do not use the main network operating system (NOS) of the HP Server. The alternate Diagtools OS has far fewer features than the full-fledged NOS. Thus, its capabilities are limited to a set of basic tests and a series of advanced tests. In addition, Diagtools does not use any tests that might write over and destroy user data. Tests that require user inputs or decisions are left to the advanced series of tests.

You can use Diagtools to perform the tasks listed below:

￿￿Display a high-level inventory of the Server under test

￿￿Save and print a detailed inventory of hardware components

￿￿Conduct a basic test of components listed in the Server inventory

￿￿Display “PASSED” or “FAILED” overall results of basic tests

￿￿Record detailed test results of basic Server tests

￿￿Display a menu of advanced tests

￿￿Select and run one or a series of advanced tests

￿￿Add the record of results of advanced tests to the record of basic tests

￿￿View a list to locate the meaning of a specific error code

￿￿View one or more steps to help confirm and isolate error conditions

￿￿Browse the support ticket, which contains the detailed inventories and test results

￿￿Add comments to the support ticket

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Contents HP Server tc2110 Operations and Maintenance Guide Audience Assumptions Contents Contents Error! Bookmark not definedServer stops working hangs 109 105Front Panel Controls and IndicatorsSleep LED Additional Controls and IndicatorsRear Panel Connecting the Power Cords Applying Power to the HP ServerConnecting the Power Cords Powering-Up the ServerSetting the input voltage Sleep States Acpi Powering-Down the ServerConnecting Power to Multiple-Server Configurations Chapter Page Serial Port Connector External ConnectorsMini-DIN PS/2 Connectors USB Connector Parallel Port ConnectorPin 1 LVD Scsi Connector Male Pin LVD Scsi Port Connector Low Voltage DifferentialPosition Pin Narrow Scsi Port Connector Accessory BoardStandard LAN Connector Page Removing the Left Side Cover Installing and ConfiguringOpening and Closing the HP Server Removing the Left Side Cover Replacing the Left Side CoverReplacing the Left Side Cover Removing the Upper BezelRemoving the Upper Front Bezel Replacing the Upper BezelReplacing the Upper Bezel Mass StorageMass Storage Locations Mass Storage GuidelinesIDE Mass Storage Devices Boot PriorityIDE Controller Configuration IDE Mass Storage Additions Scsi Controller ConfigurationScsi Mass Storage Devices Scsi Mass Storage Additions Installing a Second Hard Disk Drive Drive Cage MountedReleasing the Retaining Clips Drive Cage Mounting Installing a Third Hard Disk Drive Tray MountedInstalling a Disk Drive Tray Mounted Installing an Optional CD-ROM or DVD Drive10. Installing an Optional CD-ROM or DVD Drive Installing an Optional Backup Tape Drive Tools Required Memory Installation GuidelinesMemory Modules Installing Additional DIMMs 12. Dimm Locations on System Board Removing DIMMs Processor15. Removing Heat Sink and Cooling Fan Removing the Heat Sink and Cooling FanReplacing the Processor Removing the Processor17. Replacing the Processor Replacing the Heat Sink and Cooling FanTested PCI Boards Accessory BoardsGuidelines IRQ SettingsInstalling an Accessory Board Particular accessory board type 21. Removing the Slot Cover Removing Accessory Boards Connecting Peripheral DevicesMonitor, Keyboard, and Mouse Uninterruptible Power Supply UPSHP Startup CD-ROM Configuring the HP Server tc2110Accessing the HP Startup CD-ROM Diagtools Bios Setup UtilityContents of the HP Startup CD-ROM NOS InstallationMenu Bar Accessing the Setup UtilityViewing the Summary Configuration Screen Changing the System Date and Time Using the Setup ScreensSetting Boot Passwords Scsi Configuration Utility Power-On Self Test Post DiagnosticsGeneral Checks No Error Messages DisplayedPost Error Messages After Installing an AccessoryClearing the Cmos and Passwords Location of Configuration Switches HP Diagtools Capabilities HP Server DiagtoolsSome limitations are About Error MessagesAdvantages and Limitations of Hardware Diagnostics HP ToptoolsBeep Codes Error MessagesPower-On Self Test Post Error Messages Troubleshooting Tools Maintenance and TroubleshootingPreventive Maintenance Procedures Other Support Information TroubleshootingTroubleshooting Checklist Bios Update/Recovery Bios Reset/Update/RecoveryBios Reset User Password Password ProblemsClearing the Bios Configuration Supervisor PasswordOperating System Not Found Message Appears Configuration and Password Switch LocationServer Stops or Hangs While Starting Up Power ProblemsVideo/Monitor Problems Printer Problems Configuration ProblemsMouse Does Not Work Keyboard Does Not WorkEnvironmental problems result from Flexible Disk and Flexible Disk Drive ProblemsFlexible Disk Drive Problems CD-ROM Drive is Not Working Properly CD-ROM ProblemsCD-ROM Drawer Will Not Open Scsi Controller Does Not Work At Initial Installation Scsi ProblemsServer Will Not Boot From a CD-ROM Disk Scsi Device Stops Working Scsi Device Does Not Work After InstallationMemory Problems Processor ProblemsNetwork Interface Card embedded or PCI Problems LEDs are not lit on the NIC Service Tools Required Replacing PartsSafety Information Removing the Flexible Disk Drive Mass Storage DevicesRemoving the CD-ROM Replacing the Flexible Disk DriveRemoving the CD-ROM Replacing the CD-ROMReplacing a Backup Tape Drive Removing a Backup Tape DriveRemoving a Hard Disk Drive Tray Mounted Removing Hard Disk Drive HDD and Tray Replacing a Hard Disk Drive Tray MountedRemoving a Hard Disk Drive Drive Cage Mounted Replacing a Hard Disk Drive Drive Cage Mounted DIMMsRemoving DIMMs from System Board Replacing DIMMsDimm to Slot Alignment 10. Removing Heat Sink and Cooling Fan 11. Removing the Processor 12. Replacing the Processor 13. Replacing Heat Sink-Cooling Fan on the Processor 14. Removing Slot Cover Latch Replacing Accessory BoardsSlot Cover Removing the Power Supply Power SupplyRemoving the Battery BatteryReplacing the Power Supply Removing the Chassis Fan Replacing the BatteryChassis Fan 19. Removing the Chassis Fan Replacing the Chassis FanRemoving the System Board System Board20. Removing and Replacing the System Board Replacing the System BoardPage Exploded View Covers and Bezels Parts IdentificationExploded View Mass Storage Devices Exploded View Chassis Fan, Power Supply, and System Board Exploded View System Board Components Replaceable Parts List Cables and Part Numbers Keyboards Power CordsPage Environmental SpecificationsWeight and Dimensions Power Supply SpecificationsIDE Hardware SpecificationsSystem Board Layout System Board Components/Connectors 107Page Acpi IndexKeyboards Part numbers Scsi ID ZIF
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Server tc2110 specifications

The HP Server tc2110 is a robust and versatile solution designed to meet the needs of small to medium-sized businesses looking for reliability and performance in their IT infrastructure. This server is built on the foundation of HP's renowned engineering, making it a trusted choice for organizations needing dependable server capabilities.

One of the standout features of the HP tc2110 is its scalability. With support for multiple processors, organizations can easily upgrade their server capabilities as their needs grow. This makes it an ideal choice for businesses that anticipate future expansion and require a server that can grow alongside them. The tc2110 supports various Intel Xeon processors, offering excellent processing power and efficiency.

Another significant characteristic of the tc2110 is its high capacity for memory. The server can support substantial RAM, which enhances its multitasking capabilities and allows it to handle demanding applications with ease. This memory capacity is complemented by the server's support for various storage options, including traditional hard drives and modern solid-state drives, enabling businesses to optimize performance and data access speeds according to their specific needs.

The HP Server tc2110 also emphasizes security features, which are critical for today’s evolving cybersecurity landscape. It includes advanced hardware security features such as Trusted Platform Module (TPM) and secure boot, ensuring that data is protected against unauthorized access and potential threats.

In addition to its impressive hardware capabilities, the tc2110 is designed with energy efficiency in mind. Its intelligent cooling technologies and power management features help reduce overall operational costs while maintaining optimal performance. This makes the server not only a powerful option but also a more environmentally friendly choice, aligning with the growing trend towards sustainable IT practices.

Connectivity is another key aspect of the HP tc2110. It offers multiple ports for network connections, ensuring seamless integration into existing IT infrastructures. This connectivity enhances communication between devices and provides businesses with the flexibility to adapt to new technology advancements with ease.

Overall, the HP Server tc2110 is a well-rounded server solution that combines performance, scalability, security, and energy efficiency. Whether for intensive applications, data management, or general computing tasks, the tc2110 stands out as a reliable choice for enterprises seeking to establish or enhance their IT environments. Its blend of features makes it a compelling option for organizations aiming to streamline operations while minimizing costs.