HP Server tc2110 manual Scsi Device Stops Working, Scsi Device Does Not Work After Installation

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Chapter 6

Maintenance and Troubleshooting

If the SCSI banner still does not banner on POST, check the following:

NOTE

Wear an anti-static wrist guard when working inside the HP Server.

1.If the SCSI controller is an adapter board:

a.Power off the HP Server. Unplug the power cord from the power source and remove the covers.

b.Reseat the SCSI controller board in its slot.

c.Replace the covers, plug the power cords back into a power source, and power on the HP Server.

2.If the SCSI controller still does not banner on POST:

a.Do all the previous to power off the HP Server then move the SCSI controller board into another slot.

b.If this still does not resolve the issue:

oClear CMOS (See the previous instructions in this chapter on Clearing the BIOS Configuration.) o Flash the system BIOS (See the previous instructions in this chapter on System BIOS Update.)

Contact the HP Customer Support Center for further troubleshooting assistance before replacing any parts.

A SCSI Device Stops Working

If a SCSI device stops working:

1.Verify it banners on POST or is seen in the SCSI Select Utility.

2.Run DiagTools and verify:

a.SCSI Ids and any relevant switch settings.

b.SCSI bus information.

3.If an accessory board was added recently, check for a resource conflict between the new board and an existing accessory boards.

a.Remove the board and restart the HP Server.

b.If this corrects the problem, the new board is either defective or it is trying to use a system resource used by another SCSI controller board.

c.Try the accessory board in another slot.

4.Check for any recent changes or upgrades to the software. For example, has anyone moved, removed, or changed the configuration files or drivers? Refer to the software documentation for more information.

5.If you suspect hardware failure and there are no system error messages, check each component associated with the failure. Equipment failure is probably the most unlikely reason for a SCSI device failure.

Contact the HP Customer Support Center for further troubleshooting assistance before replacing any parts.

A SCSI Device Does Not Work After Installation

NOTE The SCSI controller board supplied with some HP Servers come with a single channel SCSI controller board and cannot support internal and external SCSI devices on the same controller.

NOTE

Refer to the documentation provided with the SCSI device for any specific information

 

regarding installation.

 

 

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Contents HP Server tc2110 Operations and Maintenance Guide Audience Assumptions Contents Contents Error! Bookmark not definedServer stops working hangs 109 105Front Panel Controls and IndicatorsSleep LED Additional Controls and IndicatorsRear Panel Connecting the Power Cords Applying Power to the HP ServerPowering-Up the Server Setting the input voltageConnecting the Power Cords Powering-Down the Server Connecting Power to Multiple-Server ConfigurationsSleep States Acpi Chapter Page External Connectors Mini-DIN PS/2 ConnectorsSerial Port Connector USB Connector Parallel Port ConnectorPin 1 LVD Scsi Connector Male Pin LVD Scsi Port Connector Low Voltage DifferentialPosition Pin Narrow Scsi Port Connector Accessory BoardStandard LAN Connector Page Installing and Configuring Opening and Closing the HP ServerRemoving the Left Side Cover Removing the Left Side Cover Replacing the Left Side CoverReplacing the Left Side Cover Removing the Upper BezelRemoving the Upper Front Bezel Replacing the Upper BezelReplacing the Upper Bezel Mass StorageMass Storage Locations Mass Storage GuidelinesBoot Priority IDE Controller ConfigurationIDE Mass Storage Devices Scsi Controller Configuration Scsi Mass Storage DevicesIDE Mass Storage Additions Scsi Mass Storage Additions Installing a Second Hard Disk Drive Drive Cage MountedReleasing the Retaining Clips Drive Cage Mounting Installing a Third Hard Disk Drive Tray MountedInstalling a Disk Drive Tray Mounted Installing an Optional CD-ROM or DVD Drive10. Installing an Optional CD-ROM or DVD Drive Installing an Optional Backup Tape Drive Memory Installation Guidelines Memory ModulesTools Required Installing Additional DIMMs 12. Dimm Locations on System Board Removing DIMMs Processor15. Removing Heat Sink and Cooling Fan Removing the Heat Sink and Cooling FanReplacing the Processor Removing the Processor17. Replacing the Processor Replacing the Heat Sink and Cooling FanTested PCI Boards Accessory BoardsGuidelines IRQ SettingsInstalling an Accessory Board Particular accessory board type 21. Removing the Slot Cover Removing Accessory Boards Connecting Peripheral DevicesMonitor, Keyboard, and Mouse Uninterruptible Power Supply UPSConfiguring the HP Server tc2110 Accessing the HP Startup CD-ROMHP Startup CD-ROM Diagtools Bios Setup UtilityContents of the HP Startup CD-ROM NOS InstallationAccessing the Setup Utility Viewing the Summary Configuration ScreenMenu Bar Changing the System Date and Time Using the Setup ScreensSetting Boot Passwords Scsi Configuration Utility Power-On Self Test Post DiagnosticsGeneral Checks No Error Messages DisplayedPost Error Messages After Installing an AccessoryClearing the Cmos and Passwords Location of Configuration Switches HP Diagtools Capabilities HP Server DiagtoolsSome limitations are About Error MessagesAdvantages and Limitations of Hardware Diagnostics HP ToptoolsError Messages Power-On Self Test Post Error MessagesBeep Codes Maintenance and Troubleshooting Preventive Maintenance ProceduresTroubleshooting Tools Other Support Information TroubleshootingTroubleshooting Checklist Bios Reset/Update/Recovery Bios ResetBios Update/Recovery User Password Password ProblemsClearing the Bios Configuration Supervisor PasswordOperating System Not Found Message Appears Configuration and Password Switch LocationServer Stops or Hangs While Starting Up Power ProblemsVideo/Monitor Problems Printer Problems Configuration ProblemsMouse Does Not Work Keyboard Does Not WorkFlexible Disk and Flexible Disk Drive Problems Flexible Disk Drive ProblemsEnvironmental problems result from CD-ROM Problems CD-ROM Drawer Will Not OpenCD-ROM Drive is Not Working Properly Scsi Problems Server Will Not Boot From a CD-ROM DiskScsi Controller Does Not Work At Initial Installation Scsi Device Stops Working Scsi Device Does Not Work After InstallationMemory Problems Processor ProblemsNetwork Interface Card embedded or PCI Problems LEDs are not lit on the NIC Replacing Parts Safety InformationService Tools Required Removing the Flexible Disk Drive Mass Storage DevicesRemoving the CD-ROM Replacing the Flexible Disk DriveRemoving the CD-ROM Replacing the CD-ROMReplacing a Backup Tape Drive Removing a Backup Tape DriveRemoving a Hard Disk Drive Tray Mounted Removing Hard Disk Drive HDD and Tray Replacing a Hard Disk Drive Tray MountedRemoving a Hard Disk Drive Drive Cage Mounted Replacing a Hard Disk Drive Drive Cage Mounted DIMMsRemoving DIMMs from System Board Replacing DIMMsDimm to Slot Alignment 10. Removing Heat Sink and Cooling Fan 11. Removing the Processor 12. Replacing the Processor 13. Replacing Heat Sink-Cooling Fan on the Processor 14. Removing Slot Cover Latch Replacing Accessory BoardsSlot Cover Removing the Power Supply Power SupplyBattery Replacing the Power SupplyRemoving the Battery Replacing the Battery Chassis FanRemoving the Chassis Fan 19. Removing the Chassis Fan Replacing the Chassis FanRemoving the System Board System Board20. Removing and Replacing the System Board Replacing the System BoardPage Exploded View Covers and Bezels Parts IdentificationExploded View Mass Storage Devices Exploded View Chassis Fan, Power Supply, and System Board Exploded View System Board Components Replaceable Parts List Cables and Part Numbers Keyboards Power CordsPage Environmental SpecificationsWeight and Dimensions Power Supply SpecificationsIDE Hardware SpecificationsSystem Board Layout System Board Components/Connectors 107Page Acpi IndexKeyboards Part numbers Scsi ID ZIF
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Server tc2110 specifications

The HP Server tc2110 is a robust and versatile solution designed to meet the needs of small to medium-sized businesses looking for reliability and performance in their IT infrastructure. This server is built on the foundation of HP's renowned engineering, making it a trusted choice for organizations needing dependable server capabilities.

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Overall, the HP Server tc2110 is a well-rounded server solution that combines performance, scalability, security, and energy efficiency. Whether for intensive applications, data management, or general computing tasks, the tc2110 stands out as a reliable choice for enterprises seeking to establish or enhance their IT environments. Its blend of features makes it a compelling option for organizations aiming to streamline operations while minimizing costs.