HP Server tc2110 manual CD-ROM Problems, CD-ROM Drawer Will Not Open

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Chapter 6

Maintenance and Troubleshooting

CD-ROM Problems

The CD-ROM Drawer Will Not Open

If the CD-ROM drawer fails to open when the Eject Button is pressed or with software commands, do the following:

1.Turn off the HP Server.

2.To open the drawer, inset a pointed object, such as a paper clip, into the emergency eject hole and push in about 1.75 inches (40 mm).

Insert paper clip

3.Remove the disk and close the drawer.

4.After the disk is removed, start the HP Server and try to open the drawer again with the Eject Button or software command.

If the drawer still will not open, call HP Customer Support for further assistance before replacing any parts.

The CD-ROM Drive is Not Working Properly

The CD-ROM drive provided with all the HP Server models is an IDE CD-ROM. If the CD-ROM drive does not work, do the following:

1.Review the basic IDE installation guidelines to ensure a proper configuration.

2.In addition, check the following:

o Verify correct drivers are installed.

o Verify there is a CD-ROM disk in the CD-ROM drive.

o Verify the IDE Controller and devices are displayed during Power On Self Test (POST). o Verify all internal drive cables are securely attached and functional.

3.Verify that the Local Bus IDE Adapter item is correctly configured in the Setup program:

oPower on the HP Server and press F2 to enter the BIOS Setup Utility when this option displays. o Check that Both is selected in the Local Bus IDE Adapter field.

If the problem persists, contact the HP Customer Support Center for further troubleshooting steps before replacing any parts.

NOTE

Check for Environmental Problems That Could Damage Disk Media and Disk Drive

 

Heads.

 

 

Environmental problems result from:

￿￿Radiated Interference: sources include communications and radar installations, radio/TV broadcast transmitters, and hand-held receivers.

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Contents HP Server tc2110 Operations and Maintenance Guide Audience Assumptions Contents Contents Error! Bookmark not definedServer stops working hangs 109 105Front Panel Controls and IndicatorsSleep LED Additional Controls and IndicatorsRear Panel Connecting the Power Cords Applying Power to the HP ServerSetting the input voltage Powering-Up the ServerConnecting the Power Cords Connecting Power to Multiple-Server Configurations Powering-Down the ServerSleep States Acpi Chapter Page Mini-DIN PS/2 Connectors External ConnectorsSerial Port Connector USB Connector Parallel Port ConnectorPin 1 LVD Scsi Connector Male Pin LVD Scsi Port Connector Low Voltage DifferentialPosition Pin Narrow Scsi Port Connector Accessory BoardStandard LAN Connector Page Opening and Closing the HP Server Installing and ConfiguringRemoving the Left Side Cover Removing the Left Side Cover Replacing the Left Side CoverReplacing the Left Side Cover Removing the Upper BezelRemoving the Upper Front Bezel Replacing the Upper BezelReplacing the Upper Bezel Mass StorageMass Storage Locations Mass Storage GuidelinesIDE Controller Configuration Boot PriorityIDE Mass Storage Devices Scsi Mass Storage Devices Scsi Controller ConfigurationIDE Mass Storage Additions Scsi Mass Storage Additions Installing a Second Hard Disk Drive Drive Cage MountedReleasing the Retaining Clips Drive Cage Mounting Installing a Third Hard Disk Drive Tray MountedInstalling a Disk Drive Tray Mounted Installing an Optional CD-ROM or DVD Drive10. Installing an Optional CD-ROM or DVD Drive Installing an Optional Backup Tape Drive Memory Modules Memory Installation GuidelinesTools Required Installing Additional DIMMs 12. Dimm Locations on System Board Removing DIMMs Processor15. Removing Heat Sink and Cooling Fan Removing the Heat Sink and Cooling FanReplacing the Processor Removing the Processor17. Replacing the Processor Replacing the Heat Sink and Cooling FanTested PCI Boards Accessory BoardsGuidelines IRQ SettingsInstalling an Accessory Board Particular accessory board type 21. Removing the Slot Cover Removing Accessory Boards Connecting Peripheral DevicesMonitor, Keyboard, and Mouse Uninterruptible Power Supply UPSAccessing the HP Startup CD-ROM Configuring the HP Server tc2110HP Startup CD-ROM Contents of the HP Startup CD-ROM Bios Setup UtilityNOS Installation DiagtoolsViewing the Summary Configuration Screen Accessing the Setup UtilityMenu Bar Changing the System Date and Time Using the Setup ScreensSetting Boot Passwords Scsi Configuration Utility Power-On Self Test Post DiagnosticsPost Error Messages No Error Messages DisplayedAfter Installing an Accessory General ChecksClearing the Cmos and Passwords Location of Configuration Switches HP Diagtools Capabilities HP Server DiagtoolsAdvantages and Limitations of Hardware Diagnostics About Error MessagesHP Toptools Some limitations arePower-On Self Test Post Error Messages Error MessagesBeep Codes Preventive Maintenance Procedures Maintenance and TroubleshootingTroubleshooting Tools Other Support Information TroubleshootingTroubleshooting Checklist Bios Reset Bios Reset/Update/RecoveryBios Update/Recovery Clearing the Bios Configuration Password ProblemsSupervisor Password User PasswordOperating System Not Found Message Appears Configuration and Password Switch LocationServer Stops or Hangs While Starting Up Power ProblemsVideo/Monitor Problems Printer Problems Configuration ProblemsMouse Does Not Work Keyboard Does Not WorkFlexible Disk Drive Problems Flexible Disk and Flexible Disk Drive ProblemsEnvironmental problems result from CD-ROM Drawer Will Not Open CD-ROM ProblemsCD-ROM Drive is Not Working Properly Server Will Not Boot From a CD-ROM Disk Scsi ProblemsScsi Controller Does Not Work At Initial Installation Scsi Device Stops Working Scsi Device Does Not Work After InstallationMemory Problems Processor ProblemsNetwork Interface Card embedded or PCI Problems LEDs are not lit on the NIC Safety Information Replacing PartsService Tools Required Removing the Flexible Disk Drive Mass Storage DevicesRemoving the CD-ROM Replacing the Flexible Disk DriveRemoving the CD-ROM Replacing the CD-ROMReplacing a Backup Tape Drive Removing a Backup Tape DriveRemoving a Hard Disk Drive Tray Mounted Removing Hard Disk Drive HDD and Tray Replacing a Hard Disk Drive Tray MountedRemoving a Hard Disk Drive Drive Cage Mounted Replacing a Hard Disk Drive Drive Cage Mounted DIMMsRemoving DIMMs from System Board Replacing DIMMsDimm to Slot Alignment 10. Removing Heat Sink and Cooling Fan 11. Removing the Processor 12. Replacing the Processor 13. Replacing Heat Sink-Cooling Fan on the Processor 14. Removing Slot Cover Latch Replacing Accessory BoardsSlot Cover Removing the Power Supply Power SupplyReplacing the Power Supply BatteryRemoving the Battery Chassis Fan Replacing the BatteryRemoving the Chassis Fan 19. Removing the Chassis Fan Replacing the Chassis FanRemoving the System Board System Board20. Removing and Replacing the System Board Replacing the System BoardPage Exploded View Covers and Bezels Parts IdentificationExploded View Mass Storage Devices Exploded View Chassis Fan, Power Supply, and System Board Exploded View System Board Components Replaceable Parts List Cables and Part Numbers Keyboards Power CordsPage Weight and Dimensions SpecificationsPower Supply Specifications EnvironmentalIDE Hardware SpecificationsSystem Board Layout System Board Components/Connectors 107Page Acpi IndexKeyboards Part numbers Scsi ID ZIF
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Server tc2110 specifications

The HP Server tc2110 is a robust and versatile solution designed to meet the needs of small to medium-sized businesses looking for reliability and performance in their IT infrastructure. This server is built on the foundation of HP's renowned engineering, making it a trusted choice for organizations needing dependable server capabilities.

One of the standout features of the HP tc2110 is its scalability. With support for multiple processors, organizations can easily upgrade their server capabilities as their needs grow. This makes it an ideal choice for businesses that anticipate future expansion and require a server that can grow alongside them. The tc2110 supports various Intel Xeon processors, offering excellent processing power and efficiency.

Another significant characteristic of the tc2110 is its high capacity for memory. The server can support substantial RAM, which enhances its multitasking capabilities and allows it to handle demanding applications with ease. This memory capacity is complemented by the server's support for various storage options, including traditional hard drives and modern solid-state drives, enabling businesses to optimize performance and data access speeds according to their specific needs.

The HP Server tc2110 also emphasizes security features, which are critical for today’s evolving cybersecurity landscape. It includes advanced hardware security features such as Trusted Platform Module (TPM) and secure boot, ensuring that data is protected against unauthorized access and potential threats.

In addition to its impressive hardware capabilities, the tc2110 is designed with energy efficiency in mind. Its intelligent cooling technologies and power management features help reduce overall operational costs while maintaining optimal performance. This makes the server not only a powerful option but also a more environmentally friendly choice, aligning with the growing trend towards sustainable IT practices.

Connectivity is another key aspect of the HP tc2110. It offers multiple ports for network connections, ensuring seamless integration into existing IT infrastructures. This connectivity enhances communication between devices and provides businesses with the flexibility to adapt to new technology advancements with ease.

Overall, the HP Server tc2110 is a well-rounded server solution that combines performance, scalability, security, and energy efficiency. Whether for intensive applications, data management, or general computing tasks, the tc2110 stands out as a reliable choice for enterprises seeking to establish or enhance their IT environments. Its blend of features makes it a compelling option for organizations aiming to streamline operations while minimizing costs.