HP Server tc2110 manual Maintenance and Troubleshooting, Preventive Maintenance Procedures

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Chapter 6

Maintenance and Troubleshooting

6 Maintenance and Troubleshooting

Preventive Maintenance Procedures

Refer to the following table for preventive maintenance procedures used for the HP Tower Server tc2110. Be sure to turn off power to the server when cleaning it.

Preventative Maintenance Procedures

Component

Time Frame

Maintenance Procedure

Keyboard

Regularly

Dust with a damp, lint-free cloth. Lock the keyboard if there

 

 

is that option on the HP Server; otherwise, power off the HP

 

 

Server before cleaning.

Monitor screen

Regularly

Use HP Video Screen Cleaner or other appropriate monitor

 

 

screen cleaner.

Mouse

Regularly

The ring surrounding the trackball on the bottom of the

 

 

mouse opens and closes. Remove the ring and keep the

 

 

trackball free of dirt. Do not use solvent to clean. Use a

 

 

damp, lint-free cloth.

Tape drive heads

Monthly

Use the recommended cleaning method noted in the device’s

 

 

manual.

Cooling fans and grilles

6 Months

Check functions of cooling fans and clean the intake

 

 

openings on the chassis. Be sure to power off and unplug the

 

 

HP Server before cleaning. Use an industrial static-free

 

 

vacuum cleaner to remove the dust and lint.

CAUTION Do NOT use petroleum-based cleaners (such as lighter fluid or cleaners containing benzene, trichlorethylene, ammonia, dilute ammonia, or acetone. These chemicals could damage the keyboard's plastic surfaces.)

HP recommends the periodic cleaning of tape drive heads, capstans, and guides on the HP tape drive units and those products using high-density data cartridges and mini-data cartridges. This maintenance procedure prolongs tape and head life and helps reduce read/write errors due to dust and oxide. Call the HP Customer Support Center or check HP’s Storage website for further information for preventative maintenance information on the HP tape drive.

Troubleshooting Tools

If you are having problems installing your HP Server, there are a number of tools available for troubleshooting.

The HP Server Online Documentation CD-ROM contains the following tools:

￿￿Troubleshooting Information

￿￿Parts Information

￿￿List of Error Messages

￿￿List of Beep Code Error Messages.

￿￿DiagTools - The Startup CD-ROM (only available for the HP Server tc2100 and tc2110) provides the DiagTools utility for troubleshooting purposes: Boot to the HP Startup CD-Rom on the HP Server and execute the utility. The HP DiagTools Utility will automatically launch.

Got to HP’s web site at www.hp.com to access the most comprehensive support material.

￿￿Latest support news – Product and support information on HP Servers.

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Contents HP Server tc2110 Operations and Maintenance Guide Audience Assumptions Contents Error! Bookmark not defined ContentsServer stops working hangs 105 109Controls and Indicators Front PanelAdditional Controls and Indicators Sleep LEDRear Panel Applying Power to the HP Server Connecting the Power CordsConnecting the Power Cords Powering-Up the ServerSetting the input voltage Sleep States Acpi Powering-Down the ServerConnecting Power to Multiple-Server Configurations Chapter Page Serial Port Connector External ConnectorsMini-DIN PS/2 Connectors Parallel Port Connector USB ConnectorPin LVD Scsi Port Connector Low Voltage Differential Pin 1 LVD Scsi Connector MalePin Narrow Scsi Port Connector Accessory Board PositionStandard LAN Connector Page Removing the Left Side Cover Installing and ConfiguringOpening and Closing the HP Server Replacing the Left Side Cover Removing the Left Side CoverRemoving the Upper Bezel Replacing the Left Side CoverReplacing the Upper Bezel Removing the Upper Front BezelMass Storage Replacing the Upper BezelMass Storage Guidelines Mass Storage LocationsIDE Mass Storage Devices Boot PriorityIDE Controller Configuration IDE Mass Storage Additions Scsi Controller ConfigurationScsi Mass Storage Devices Installing a Second Hard Disk Drive Drive Cage Mounted Scsi Mass Storage AdditionsReleasing the Retaining Clips Installing a Third Hard Disk Drive Tray Mounted Drive Cage MountingInstalling an Optional CD-ROM or DVD Drive Installing a Disk Drive Tray Mounted10. Installing an Optional CD-ROM or DVD Drive Installing an Optional Backup Tape Drive Tools Required Memory Installation GuidelinesMemory Modules Installing Additional DIMMs 12. Dimm Locations on System Board Processor Removing DIMMsRemoving the Heat Sink and Cooling Fan 15. Removing Heat Sink and Cooling FanRemoving the Processor Replacing the ProcessorReplacing the Heat Sink and Cooling Fan 17. Replacing the ProcessorAccessory Boards Tested PCI BoardsIRQ Settings GuidelinesInstalling an Accessory Board Particular accessory board type 21. Removing the Slot Cover Connecting Peripheral Devices Removing Accessory BoardsUninterruptible Power Supply UPS Monitor, Keyboard, and MouseHP Startup CD-ROM Configuring the HP Server tc2110Accessing the HP Startup CD-ROM NOS Installation Bios Setup UtilityContents of the HP Startup CD-ROM DiagtoolsMenu Bar Accessing the Setup UtilityViewing the Summary Configuration Screen Using the Setup Screens Changing the System Date and TimeSetting Boot Passwords Scsi Configuration Utility Diagnostics Power-On Self Test PostAfter Installing an Accessory No Error Messages DisplayedPost Error Messages General ChecksClearing the Cmos and Passwords Location of Configuration Switches HP Server Diagtools HP Diagtools CapabilitiesHP Toptools About Error MessagesAdvantages and Limitations of Hardware Diagnostics Some limitations areBeep Codes Error MessagesPower-On Self Test Post Error Messages Troubleshooting Tools Maintenance and TroubleshootingPreventive Maintenance Procedures Troubleshooting Other Support InformationTroubleshooting Checklist Bios Update/Recovery Bios Reset/Update/RecoveryBios Reset Supervisor Password Password ProblemsClearing the Bios Configuration User PasswordConfiguration and Password Switch Location Operating System Not Found Message AppearsPower Problems Server Stops or Hangs While Starting UpVideo/Monitor Problems Configuration Problems Printer ProblemsKeyboard Does Not Work Mouse Does Not WorkEnvironmental problems result from Flexible Disk and Flexible Disk Drive ProblemsFlexible Disk Drive Problems CD-ROM Drive is Not Working Properly CD-ROM ProblemsCD-ROM Drawer Will Not Open Scsi Controller Does Not Work At Initial Installation Scsi ProblemsServer Will Not Boot From a CD-ROM Disk Scsi Device Does Not Work After Installation Scsi Device Stops WorkingProcessor Problems Memory ProblemsNetwork Interface Card embedded or PCI Problems LEDs are not lit on the NIC Service Tools Required Replacing PartsSafety Information Mass Storage Devices Removing the Flexible Disk DriveReplacing the Flexible Disk Drive Removing the CD-ROMReplacing the CD-ROM Removing the CD-ROMRemoving a Backup Tape Drive Replacing a Backup Tape DriveRemoving a Hard Disk Drive Tray Mounted Replacing a Hard Disk Drive Tray Mounted Removing Hard Disk Drive HDD and TrayRemoving a Hard Disk Drive Drive Cage Mounted DIMMs Replacing a Hard Disk Drive Drive Cage MountedReplacing DIMMs Removing DIMMs from System BoardDimm to Slot Alignment 10. Removing Heat Sink and Cooling Fan 11. Removing the Processor 12. Replacing the Processor 13. Replacing Heat Sink-Cooling Fan on the Processor Replacing Accessory Boards 14. Removing Slot Cover LatchSlot Cover Power Supply Removing the Power SupplyRemoving the Battery BatteryReplacing the Power Supply Removing the Chassis Fan Replacing the BatteryChassis Fan Replacing the Chassis Fan 19. Removing the Chassis FanSystem Board Removing the System BoardReplacing the System Board 20. Removing and Replacing the System BoardPage Parts Identification Exploded View Covers and BezelsExploded View Mass Storage Devices Exploded View Chassis Fan, Power Supply, and System Board Exploded View System Board Components Replaceable Parts List Cables and Part Numbers Power Cords KeyboardsPage Power Supply Specifications SpecificationsWeight and Dimensions EnvironmentalHardware Specifications IDESystem Board Components/Connectors 107 System Board LayoutPage Index AcpiKeyboards Part numbers Scsi ID ZIF
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Server tc2110 specifications

The HP Server tc2110 is a robust and versatile solution designed to meet the needs of small to medium-sized businesses looking for reliability and performance in their IT infrastructure. This server is built on the foundation of HP's renowned engineering, making it a trusted choice for organizations needing dependable server capabilities.

One of the standout features of the HP tc2110 is its scalability. With support for multiple processors, organizations can easily upgrade their server capabilities as their needs grow. This makes it an ideal choice for businesses that anticipate future expansion and require a server that can grow alongside them. The tc2110 supports various Intel Xeon processors, offering excellent processing power and efficiency.

Another significant characteristic of the tc2110 is its high capacity for memory. The server can support substantial RAM, which enhances its multitasking capabilities and allows it to handle demanding applications with ease. This memory capacity is complemented by the server's support for various storage options, including traditional hard drives and modern solid-state drives, enabling businesses to optimize performance and data access speeds according to their specific needs.

The HP Server tc2110 also emphasizes security features, which are critical for today’s evolving cybersecurity landscape. It includes advanced hardware security features such as Trusted Platform Module (TPM) and secure boot, ensuring that data is protected against unauthorized access and potential threats.

In addition to its impressive hardware capabilities, the tc2110 is designed with energy efficiency in mind. Its intelligent cooling technologies and power management features help reduce overall operational costs while maintaining optimal performance. This makes the server not only a powerful option but also a more environmentally friendly choice, aligning with the growing trend towards sustainable IT practices.

Connectivity is another key aspect of the HP tc2110. It offers multiple ports for network connections, ensuring seamless integration into existing IT infrastructures. This connectivity enhances communication between devices and provides businesses with the flexibility to adapt to new technology advancements with ease.

Overall, the HP Server tc2110 is a well-rounded server solution that combines performance, scalability, security, and energy efficiency. Whether for intensive applications, data management, or general computing tasks, the tc2110 stands out as a reliable choice for enterprises seeking to establish or enhance their IT environments. Its blend of features makes it a compelling option for organizations aiming to streamline operations while minimizing costs.