HP Server tc2110 manual Processor Problems, Memory Problems

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Chapter 6

Maintenance and Troubleshooting

If a SCSI device does not work after installation, do the following:

1.If using a single channel SCSI controller for external devices, make sure not internal devices are connected on the internal channel of the SCSI controller. HP does not support using both internal and external connections on a single-channel controller, and a second SCSI controller board must be purchased for use with the external SCSI device.

2.Verify the SCSI BIOS is being executed properly. The internal and external SCSI device controllers display a banner during startup. The BIOS then checks for valid devices on the SCSI bus, and reports which devices are found. If the SCSI devices are installed and configured correctly, a list confirming the devices will banner on POST after the controller banners.

3.Verify the switch settings on the SCSI device/s are correct.

4.Verify each SCSI device is assigned a unique SCSI ID.

5.Ensure no SCSI device is set to SCSI ID 7. This SCSI address is generally used by the SCSI controller.

6.Ensure all installed SCSI controllers are configured correctly.

7.If the SCSI devices installed in an external connected to the HP Server operate in Ultra SCSI or FAST SCSI mode, this may cause a problem. The SCSI controller board and the internal SCSI devices normally provided with the HP Servers operate in Ultra 160 SCSI mode. The external SCSI devices may be slowing down or causing the internal SCSI controller board to be ineffective and therefore non- operational.

8.Check the SCSI cables for problems that may be caused by any recent HP Server maintenance, hardware upgrades, or physical damage.

9.Check the system BIOS version to ensure it is the most recently issued version. The most recent version is listed on HP’s website.

10.Verify the SCSI bus is terminated at both ends. By default, HP Server SCSI controllers in external enclosures are terminated. When a device is connected to a connector on the SCSI bus, bus termination for that connector is disabled. Verify the last device on the bus is terminated

NOTE

Some tape drives do not banner on POST but will show up in the SCSI BIOS Utility for

 

the controller and in the operating system.

 

 

Contact the HP Customer Support Center for further troubleshooting assistance before replacing any parts.

Processor Problems

Contact the HP Customer Support Center for further troubleshooting assistance before replacing any parts and if it appears that the HP Server tc2110 might be having a processor issue.

Memory Problems

NOTE

The HP Server tc2110 only supports HP 168-pin, PC 133 (133 MHz), 3.3V, unbuffered,

 

ECC SDRAM DIMMS

 

 

The memory modules used for the HP Server tc2110 are DIMMS.

1.Review the troubleshooting checklist from this manual before you continue.

2.If memory problems are being experienced, power the HP Server off and on gracefully. This performs a “cold” restart rather than a “warm” restart by doing a CTRL-ALT-DELETE.

3.Verify that all the DIMMS are HP DIMMS.

4.Verify that all the DIMMS are the correct HP DIMMS for this particular HP Server.

5.Verify that all the memory is counted during the Power On Self Test (POST).

6.Run the HP DiagTools memory test.

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Contents HP Server tc2110 Operations and Maintenance Guide Audience Assumptions Contents Error! Bookmark not defined ContentsServer stops working hangs 105 109Controls and Indicators Front PanelAdditional Controls and Indicators Sleep LEDRear Panel Applying Power to the HP Server Connecting the Power CordsSetting the input voltage Powering-Up the ServerConnecting the Power Cords Connecting Power to Multiple-Server Configurations Powering-Down the ServerSleep States Acpi Chapter Page Mini-DIN PS/2 Connectors External ConnectorsSerial Port Connector Parallel Port Connector USB ConnectorPin LVD Scsi Port Connector Low Voltage Differential Pin 1 LVD Scsi Connector MalePin Narrow Scsi Port Connector Accessory Board PositionStandard LAN Connector Page Opening and Closing the HP Server Installing and ConfiguringRemoving the Left Side Cover Replacing the Left Side Cover Removing the Left Side CoverRemoving the Upper Bezel Replacing the Left Side CoverReplacing the Upper Bezel Removing the Upper Front BezelMass Storage Replacing the Upper BezelMass Storage Guidelines Mass Storage LocationsIDE Controller Configuration Boot PriorityIDE Mass Storage Devices Scsi Mass Storage Devices Scsi Controller ConfigurationIDE Mass Storage Additions Installing a Second Hard Disk Drive Drive Cage Mounted Scsi Mass Storage AdditionsReleasing the Retaining Clips Installing a Third Hard Disk Drive Tray Mounted Drive Cage MountingInstalling an Optional CD-ROM or DVD Drive Installing a Disk Drive Tray Mounted10. Installing an Optional CD-ROM or DVD Drive Installing an Optional Backup Tape Drive Memory Modules Memory Installation GuidelinesTools Required Installing Additional DIMMs 12. Dimm Locations on System Board Processor Removing DIMMsRemoving the Heat Sink and Cooling Fan 15. Removing Heat Sink and Cooling FanRemoving the Processor Replacing the ProcessorReplacing the Heat Sink and Cooling Fan 17. Replacing the ProcessorAccessory Boards Tested PCI BoardsIRQ Settings GuidelinesInstalling an Accessory Board Particular accessory board type 21. Removing the Slot Cover Connecting Peripheral Devices Removing Accessory BoardsUninterruptible Power Supply UPS Monitor, Keyboard, and MouseAccessing the HP Startup CD-ROM Configuring the HP Server tc2110HP Startup CD-ROM Bios Setup Utility Contents of the HP Startup CD-ROMNOS Installation DiagtoolsViewing the Summary Configuration Screen Accessing the Setup UtilityMenu Bar Using the Setup Screens Changing the System Date and TimeSetting Boot Passwords Scsi Configuration Utility Diagnostics Power-On Self Test PostNo Error Messages Displayed Post Error MessagesAfter Installing an Accessory General ChecksClearing the Cmos and Passwords Location of Configuration Switches HP Server Diagtools HP Diagtools CapabilitiesAbout Error Messages Advantages and Limitations of Hardware DiagnosticsHP Toptools Some limitations arePower-On Self Test Post Error Messages Error MessagesBeep Codes Preventive Maintenance Procedures Maintenance and TroubleshootingTroubleshooting Tools Troubleshooting Other Support InformationTroubleshooting Checklist Bios Reset Bios Reset/Update/RecoveryBios Update/Recovery Password Problems Clearing the Bios ConfigurationSupervisor Password User PasswordConfiguration and Password Switch Location Operating System Not Found Message AppearsPower Problems Server Stops or Hangs While Starting UpVideo/Monitor Problems Configuration Problems Printer ProblemsKeyboard Does Not Work Mouse Does Not WorkFlexible Disk Drive Problems Flexible Disk and Flexible Disk Drive ProblemsEnvironmental problems result from CD-ROM Drawer Will Not Open CD-ROM ProblemsCD-ROM Drive is Not Working Properly Server Will Not Boot From a CD-ROM Disk Scsi ProblemsScsi Controller Does Not Work At Initial Installation Scsi Device Does Not Work After Installation Scsi Device Stops WorkingProcessor Problems Memory ProblemsNetwork Interface Card embedded or PCI Problems LEDs are not lit on the NIC Safety Information Replacing PartsService Tools Required Mass Storage Devices Removing the Flexible Disk DriveReplacing the Flexible Disk Drive Removing the CD-ROMReplacing the CD-ROM Removing the CD-ROMRemoving a Backup Tape Drive Replacing a Backup Tape DriveRemoving a Hard Disk Drive Tray Mounted Replacing a Hard Disk Drive Tray Mounted Removing Hard Disk Drive HDD and TrayRemoving a Hard Disk Drive Drive Cage Mounted DIMMs Replacing a Hard Disk Drive Drive Cage MountedReplacing DIMMs Removing DIMMs from System BoardDimm to Slot Alignment 10. Removing Heat Sink and Cooling Fan 11. Removing the Processor 12. Replacing the Processor 13. Replacing Heat Sink-Cooling Fan on the Processor Replacing Accessory Boards 14. Removing Slot Cover LatchSlot Cover Power Supply Removing the Power SupplyReplacing the Power Supply BatteryRemoving the Battery Chassis Fan Replacing the BatteryRemoving the Chassis Fan Replacing the Chassis Fan 19. Removing the Chassis FanSystem Board Removing the System BoardReplacing the System Board 20. Removing and Replacing the System BoardPage Parts Identification Exploded View Covers and BezelsExploded View Mass Storage Devices Exploded View Chassis Fan, Power Supply, and System Board Exploded View System Board Components Replaceable Parts List Cables and Part Numbers Power Cords KeyboardsPage Specifications Weight and DimensionsPower Supply Specifications EnvironmentalHardware Specifications IDESystem Board Components/Connectors 107 System Board LayoutPage Index AcpiKeyboards Part numbers Scsi ID ZIF
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Server tc2110 specifications

The HP Server tc2110 is a robust and versatile solution designed to meet the needs of small to medium-sized businesses looking for reliability and performance in their IT infrastructure. This server is built on the foundation of HP's renowned engineering, making it a trusted choice for organizations needing dependable server capabilities.

One of the standout features of the HP tc2110 is its scalability. With support for multiple processors, organizations can easily upgrade their server capabilities as their needs grow. This makes it an ideal choice for businesses that anticipate future expansion and require a server that can grow alongside them. The tc2110 supports various Intel Xeon processors, offering excellent processing power and efficiency.

Another significant characteristic of the tc2110 is its high capacity for memory. The server can support substantial RAM, which enhances its multitasking capabilities and allows it to handle demanding applications with ease. This memory capacity is complemented by the server's support for various storage options, including traditional hard drives and modern solid-state drives, enabling businesses to optimize performance and data access speeds according to their specific needs.

The HP Server tc2110 also emphasizes security features, which are critical for today’s evolving cybersecurity landscape. It includes advanced hardware security features such as Trusted Platform Module (TPM) and secure boot, ensuring that data is protected against unauthorized access and potential threats.

In addition to its impressive hardware capabilities, the tc2110 is designed with energy efficiency in mind. Its intelligent cooling technologies and power management features help reduce overall operational costs while maintaining optimal performance. This makes the server not only a powerful option but also a more environmentally friendly choice, aligning with the growing trend towards sustainable IT practices.

Connectivity is another key aspect of the HP tc2110. It offers multiple ports for network connections, ensuring seamless integration into existing IT infrastructures. This connectivity enhances communication between devices and provides businesses with the flexibility to adapt to new technology advancements with ease.

Overall, the HP Server tc2110 is a well-rounded server solution that combines performance, scalability, security, and energy efficiency. Whether for intensive applications, data management, or general computing tasks, the tc2110 stands out as a reliable choice for enterprises seeking to establish or enhance their IT environments. Its blend of features makes it a compelling option for organizations aiming to streamline operations while minimizing costs.