HP 7000 Document manual Care and maintenance, Button Settings Utility General info tab

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4 Care and maintenance

This section presents information about how to care for and maintain the scanner.

Button Settings Utility General info tab

Order maintenance and scanning supplies

Clean the scanner glass

Use the HP paper-path cleaning cloth

Clean the feed-roller assembly manually

Occasional cleaning of the scanner helps ensure high-quality scans. The amount of care necessary depends upon several factors, including the amount of use and the environment. You should perform routine cleaning as necessary.

Caution Before placing an item in the document feeder, make sure that the item does not contain wet glue, correction fluid, or other substances that can be transferred to the interior of the scanner.

Make sure there are no curls, wrinkles, staples, paper clips, or any other attached material. Sheets should not be stuck together.

Button Settings Utility General info tab

The General info tab of the Button Settings Utility displays important information about the scanner, a link to the scanner maintenance suggestions and log, and a check box for activating the Instant Lamp Warm-up feature of the scanner lamp. For an explanation of the General info tab, see the Button Settings Utility help.

Order maintenance and scanning supplies

You can purchase maintenance parts for your scanner.

1.Visit the HP scanner parts Web site at www.hp.com/buy/parts.

2.Select your language, and then click the arrow.

Clean the scanner glass

Both strips of glass in the scanner should be cleaned periodically. The two small strips of white reflective material should be lightly dusted if debris is present.

To clean the strips of glass, follow these steps:

1.Disconnect the USB cable and power supply from the scanner.

2.Open the scanner hatch.

User Guide

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Contents HP Scanjet Page Contents What you can do with the scanner FeatureHP Scanjet 7800 Scanner User GuideScanner front panel buttons Scanner hardwareScanning software Power rocker switchCancel Button Settings Click Printable Setup and Support GuideSecond window Button Settings UtilityHP Smart Document Scan Software Main windowPrintable version of this guide Where to get additional informationHP Scanjet 7800 Setup and Support Guide Other software programsLCD Reader AccessibilityButton Disable Utility Screen-readable user guide in other languagesChapter Set up a profile with HP Smart Document Scan Software Set up profilesClick Continue Modify a profile with HP Smart Document Scan Software Assign profile numbers with the Button Settings UtilityImport and export profiles User Guide Scan two-sided originals Scan and copyBasic scanning steps Basic copying stepsLoad originals Scan a card in the card slotChoose acceptable paper Load originals in the document feeder Scan Document To button Use the scanner buttonsCopy button Scan from other software programs Button Settings buttonCancel button Scan from HP Smart Document Scan SoftwareClean the scanner glass Care and maintenanceButton Settings Utility General info tab Order maintenance and scanning suppliesUse the HP paper-path cleaning cloth Clean the feed-roller assembly manually Chapter Scanner has stopped working correctly TroubleshootingScanner initialization or hardware problems Reset the scannerAction Scanner operation problemsCheck the cables Cable typeScanned image is fuzzy Scanner will not turn onScanner lamp stays on Scanner does not scan right awayVertical white stripes appear on the printed An unexpected program opens when a button is pressedScanner buttons are not working correctly Scanned images are not straightPaper jamming, skewing, misfeeds, or multiple-page feeds Scanner paper path problemsPaper does not feed from the scanner Clear jams from the scanner paper path Bottom of the scanned image is cut offScanned images have streaks or scratches An item loaded in the scanner jams repeatedlyContact HP Support Replace the feed-roller assemblyChapter