HP 7000 Document manual Where to get additional information, Other software programs, Online help

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Chapter 1

(continued)

Use the General info tab to find information about the status of the scanner hardware: scan count, scanner model, Instant Lamp Warm-up, maintenance suggestions, and more.

Other software programs

For information about another scanning software program, open the program, and then click Help in the toolbar menu.

Where to get additional information

The scanner comes with several sources of additional information:

●Printable version of this guide

●HP Scanjet 7800 Setup and Support Guide

●Online help

Printable version of this guide

For a PDF version of this guide that you can print:

1.Insert the HP Smart Document Scan Solution CD that came with the scanner into the computer CD drive.

Wait for the installation dialog box to display.

2.Click View or print guides.

A list of languages is displayed.

3.Click the language that you want. A list of guides is displayed.

4.Click Printable User Guide.

HP Scanjet 7800 Setup and Support Guide

Use the printed HP Scanjet 7800 Setup and Support Guide that came with the scanner to set up and connect the scanner hardware, test the installation, and troubleshoot installation problems.

For a PDF version of the setup and support guide that you can print:

1.Insert the HP Smart Document Scan Solution CD that came with the scanner into the computer CD drive.

Wait for the installation dialog box to display.

2.Click View or print guides.

A list of languages is displayed.

3.Click the language that you want. A list of guides is displayed.

4.Click Printable Setup and Support Guide.

Online help

The following sources of information are available online:

6	HP Scanjet 7800 Scanner

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Contents HP Scanjet Page Contents Feature HP Scanjet 7800 Scanner UserGuide What you can do with the scannerScanner hardware Scanner front panel buttonsPower rocker switch Cancel Button SettingsClick Printable Setup and Support Guide Scanning softwareButton Settings Utility HP Smart Document Scan SoftwareMain window Second windowWhere to get additional information HP Scanjet 7800 Setup and Support GuideOther software programs Printable version of this guideAccessibility Button Disable UtilityScreen-readable user guide in other languages LCD ReaderChapter Click Continue Set up profilesSet up a profile with HP Smart Document Scan Software Import and export profiles Assign profile numbers with the Button Settings UtilityModify a profile with HP Smart Document Scan Software User Guide Scan and copy Basic scanning stepsBasic copying steps Scan two-sided originalsChoose acceptable paper Scan a card in the card slotLoad originals Load originals in the document feeder Copy button Use the scanner buttonsScan Document To button Button Settings button Cancel buttonScan from HP Smart Document Scan Software Scan from other software programsCare and maintenance Button Settings Utility General info tabOrder maintenance and scanning supplies Clean the scanner glassUse the HP paper-path cleaning cloth Clean the feed-roller assembly manually Chapter Troubleshooting Scanner initialization or hardware problemsReset the scanner Scanner has stopped working correctlyScanner operation problems Check the cablesCable type ActionScanner will not turn on Scanner lamp stays onScanner does not scan right away Scanned image is fuzzyAn unexpected program opens when a button is pressed Scanner buttons are not working correctlyScanned images are not straight Vertical white stripes appear on the printedPaper does not feed from the scanner Scanner paper path problemsPaper jamming, skewing, misfeeds, or multiple-page feeds Bottom of the scanned image is cut off Scanned images have streaks or scratchesAn item loaded in the scanner jams repeatedly Clear jams from the scanner paper pathReplace the feed-roller assembly Contact HP SupportChapter