HP 7000 Document Clean the feed-roller assembly manually

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4.Follow the basic scanning steps. For more information, see Basic scanning steps.

Caution Wait two minutes for the components to dry before proceeding to the next step.

5.Place up to five pages of printed paper in the scanner. Scan and view the results.

6.If streaks still appear, repeat steps 3 through 5. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that, the cloth will dry out.

Clean the feed-roller assembly manually

If scanned images have streaks or scratches, clean the feed-roller assembly. Follow these steps:

1.Open the scanner hatch.

2.Squeeze the tabs on the feed-roller assembly cover towards each other, and then lower the feed-roller assembly cover.

3.Use an HP paper-path cleaning cloth to clean the feed roller and the small rubber pad that is located below it.

User Guide

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Contents HP Scanjet Page Contents HP Scanjet 7800 Scanner User FeatureGuide What you can do with the scannerScanner front panel buttons Scanner hardwareCancel Button Settings Power rocker switchClick Printable Setup and Support Guide Scanning softwareHP Smart Document Scan Software Button Settings UtilityMain window Second windowHP Scanjet 7800 Setup and Support Guide Where to get additional informationOther software programs Printable version of this guideButton Disable Utility AccessibilityScreen-readable user guide in other languages LCD ReaderChapter Set up profiles Set up a profile with HP Smart Document Scan SoftwareClick Continue Assign profile numbers with the Button Settings Utility Modify a profile with HP Smart Document Scan SoftwareImport and export profiles User Guide Basic scanning steps Scan and copyBasic copying steps Scan two-sided originalsScan a card in the card slot Load originalsChoose acceptable paper Load originals in the document feeder Use the scanner buttons Scan Document To buttonCopy button Cancel button Button Settings buttonScan from HP Smart Document Scan Software Scan from other software programsButton Settings Utility General info tab Care and maintenanceOrder maintenance and scanning supplies Clean the scanner glassUse the HP paper-path cleaning cloth Clean the feed-roller assembly manually Chapter Scanner initialization or hardware problems TroubleshootingReset the scanner Scanner has stopped working correctlyCheck the cables Scanner operation problemsCable type ActionScanner lamp stays on Scanner will not turn onScanner does not scan right away Scanned image is fuzzyScanner buttons are not working correctly An unexpected program opens when a button is pressedScanned images are not straight Vertical white stripes appear on the printedScanner paper path problems Paper jamming, skewing, misfeeds, or multiple-page feedsPaper does not feed from the scanner Scanned images have streaks or scratches Bottom of the scanned image is cut offAn item loaded in the scanner jams repeatedly Clear jams from the scanner paper pathContact HP Support Replace the feed-roller assemblyChapter