HP A610 manual Manually clean the print cartridge contacts, Print a test, To print a test

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Chapter 7

Note If the cartridge or printer has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours.

Manually clean the print cartridge contacts

If you use the printer in a dusty environment, debris may accumulate on the copper- colored contacts and cause printing problems.

To clean the print cartridge contacts

1.Gather the following items to clean the contacts:

Distilled water (tap water may contain contaminants that can damage the print cartridge)

Cotton swabs or other soft, lint-free material that will not stick to the print cartridge

2.Open the print cartridge door.

3.Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up. Be careful not to touch the copper-colored contacts or the ink nozzle plate with your fingers.

Caution Do not leave the print cartridge outside the printer for more than 30 minutes. Ink nozzles exposed to the air longer than this may dry out and cause printing problems.

4.Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab.

5.Gently wipe the copper-colored contacts with the cotton swab.

Caution Do not touch the ink nozzle plate. Touching the ink nozzle plate will result in clogs, ink failure, and bad electrical connections.

6.Repeat steps 4 and 5 until no ink residue or dust appears on a clean swab.

7.Insert the print cartridge in the printer, and then close the print cartridge door.

Print a test page

Print a test page before contacting HP support. The test page contains diagnostic information you can use when working with HP support to solve printing problems. Look at the ink nozzle pattern on the test page to check the ink level and condition of the print cartridge. If any line or color is missing from the pattern, try cleaning the print cartridge. For more information, see Automatically clean the print cartridge.

To print a test page

1.Press Menu.

2.Select Tools, and then press OK.

3.Select Print test page, and then press OK.

4.Following the directions on the printer screen, load paper so the printer can print a test page. Use plain paper or index cards to conserve photo paper.

5.Press OK to begin printing the test page.

The test page contains the following information:

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HP Photosmart A610 series

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Contents HP Photosmart A610 series Page Environmental statements Copyrights and trademarksHewlett-Packard Company notices TrademarksContents Manually clean the print cartridge contacts Welcome Printer parts Find more informationRear of printer Front of printerInput tray and inside front of printer Indicator lights Control panel HP Bluetooth wireless printer adapter Optional accessoriesInternal battery compartment Optional HP Photosmart Internal BatteryUse the printer menus HP Photosmart Carrying CaseTo use the printer menus Step Get photos Photo printing overviewStart-to-finish printing Step Choose and load paperStep Print photos Step Navigate through and view your photosIndex Step Select photos to print Step Choose a photo layoutLoad your paper Paper basicsChoose and load paper Choose the right paperTo change the paper type To load paperInsert a memory card Memory card CompactFlash How to insert the memory cardPrint from a memory card Get photos from a memory cardMemory card How to insert the memory card Microdrive MultiMediaCardSecure Digital Remove a memory card Navigate through and view your photosChoose a photo layout Select multiple photosTo print a photo index Print your photosTo print a single photo To print a group of selected photosTo print camera-selected photos Creative projects Print panoramic photosTo create panoramic photos Stitch several photos together Print photo stickers Select any photoTo print panoramic photos Print passport photos Print CD/DVD labelsPrint frames from a video clip Perfect photos automatically using Photo Fix Improve the quality of your photosImprove the quality of your video clips Crop a photo Add frames to your photosApply color effects to your photos Mail or upload photos using HP Photosmart Share Add the date and time to your photosSet print quality To view photos in a continuous slide show View a slide showChapter To print from a PictBridge camera Print from other devicesPrint photos from a digital camera Before you beginTo save photos from a memory card to the computer Print photos from a Bluetooth deviceTo print photos from a Bluetooth device Print photos from a computerTo import photos to an iPod Print photos from an iPodClick Transfer To print photos from a computer Windows To print photos from a computer MacChapter Replace the print cartridge Maintain and transport the printerTo prepare the printer and cartridge To clean the outside of the printer Clean and maintain the printerClean the outside of the printer Automatically clean the print cartridgeTo print a test Manually clean the print cartridge contactsTo clean the print cartridge contacts Print a testTo align the print cartridge Align the print cartridgeStore the printer Store the printer and print cartridgeMaintain the quality of photo paper Transport the printerStore the print cartridge Chapter Printer hardware problems TroubleshootingButtons on the control panel do not respond Printer is plugged in, but it will not turn on Solution Printing problems Paper does not feed into the printer correctly SolutionPhoto printed at an angle or is off-center Solution Paper jammed while printing No page came out of the printer SolutionBlank page came out of the printer Solution Printer ejected the paper when preparing to printPrint quality is poor Solution Bluetooth printing problems My Bluetooth device cannot find the printer SolutionPhotos will not print from an iPod Photo printed with borders Error messagesNo page came out of the printer Print quality is poorError message Paper jam. Clear jam then press OK Error message Photo is corrupted Error message Cartridge service station is stuckComponent Operating system Processor SpecificationsPictBridge using front camera port System requirementsPrinter specifications International Video file formats Category Specifications USB 2.0 high-speed supportHP support by phone If you have a problem, follow these stepsHP support Support processAfter the phone support period Additional warranty optionsHP product Duration of limited warranty HP WarrantyChapter Windows users Install the softwareAppendix a Printer menu Printer menusTools Help Appendix B Index USB Screen icons